PAAUTOSALES.COM

4.6 out of 5 4.6
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 8:00 AM - 5:00 PM

PAAUTOSALES.COM Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

8:00 AM - 1:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2009

We offer up to 5 years/100,000 miles power train warranty, with 24 hours road side assistance. PAAUTOSALES.COM offers hi

...

gh quality, reliable and exceptionally priced vehicles! Buy with CONFIDENCE; all of our vehicles include a complete professional inspection and guarantee PA safety inspection. More vehicles available at WWW.PAAUTOSALES.COM.

"Holiday Special Sales Event!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
252 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    June 27, 2020

    Vasilios Papalas is a really helpful and friendly sales associate. Great customer service and always does as much as he can to help the customer out.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 17, 2020

    Excellent experience from beginning to end!! Mike K was very professional and a pleasure to do business with. His no nonsense approach was much appreciated.... The facility was spotless. Christian the finance guy was excellent!! An excellent experience all around. Thank you!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • December 21, 2019

    Overall experience was great. Went in with financing already lined up but they were great and knowledgeable. Will definitely buy from them again. I was... in and out in just a couple of hours

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you!

  • 1.0 out of 5
    April 12, 2020

    I purchased a Audi A5 4 months ago. I was given a we OWE slip stating I would be reimburse for wheel lock (that did not come with the car) Purchased... at Audi dealer for 100.00 dollars that same week and emailed receipt to original salesman no response. 4 months, 4 car notes later just received my tags a month ago. Never received SD card for navigation (also on the owe slip). Emailed 5 times, called over 8 finally spoke to Igor who reassured me I would receive Tags and SD card. Tags came thank you. 4 months no SD card. Contacted Audi corporation they stated the dealer need to issue SD card. So I am at a lost. No navigation, no phone connection, SD Card is the brain of the car. I am very disappointed Eager for business, sorry with follow ups.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    March 12, 2020

    Cheech really helped me on the purchase of the Outback I bought. I can't thank him enough. He did an excellent job for me in getting in the vehicle. Thanks... for your help Cheech

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    January 7, 2020

    SHYSTERS!! DO NOT BUY FROM PA AUTO. Bought a 2011 BMW 5 Series, drove it 2 days and check engine light came on. I IMMEDIATELY reported the issue thinking... they would stand behind their vehicle to find out that I had to pay for the repairs myself. I scheduled service with them and paid for a VANOS Intake and exhaust Solen replacement. When I went to pick up the vehicle the engine light was still on and I was told I have to bring the car back for additional repairs. When I scheduled to return for the 3rd time I was told would not continue to service the vehicle because I waiting to long (I live over an hour away from their repair location) and they do not have the equipment needed to repair a BMW. I have been back and forth with this organization over 6 months and finally relented and took the vehicle to my local BMW dealer to not only find out they never made the repairs I was charged for but also reset the oil change without changing the oil that was supposedly a complementary service due to my inconvenience. Went in person, called and emailed PA Autosales numerous times and nobody will discuss the issue, call me back or respond to my e-mails! I have requested a refund for the services they did not perform and have yet to receive any response.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    9 people out of 9 found this review helpful. Did you?
    Dealer Response

    Hi Andrea Woerner, Please be advised that we treat every negative review with the highest level of priority. Unfortunately, we have no record or reco...llection of any customer experience fitting to this account, nor can we verify anything about your identity from your name in our records. If you are a client of ours, we would like to investigate this issue further, please contact Igor A. at 215-330-0539 ext. 1014 so we can resolve this issue immediately. Thank you for changing the whole story. Unfortunately, we can not help you 7 months after the purchase, declining additional warranty overages and putting more than 15,000 miles on the car. Thank you! Igor A. PA Auto Sales (215) 330-0539 Ext. 1014

  • 5.0 out of 5
    January 3, 2020

    Cheech was a great salesman. Thanks for helping us!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you!

  • 1.0 out of 5
    December 20, 2019

    STAY AWAY!!!!! I reached out to Igor, the manager, via email twice and left a voicemail regarding an issue where PA Auto Sales failed to register and title... my Black 2019 Hyundai Santa Fe that I purchased on 10/15/19. My temporary tags expired on 12/15/19, so I cannot operate my vehicle. PA Auto Sales collected the money for taxes, title, registration and tags at the time of my transaction and they have Power of Attorney to process my registration on my behalf. I live out of state so they needed to follow the process for my state. I provided step by step information as well as documents and an email from my DMV on what to do. I spoke with and emailed the title clerk, Liz several times. Last week on 12/12/19, she told me that my tags were being sent to me overnight. I still don't have tags. Prior to that, I copied Christian, the finance manager, on the string of emails to Liz. Right now, I cannot drive my car legally nor park on my street without the risk of a ticket. I emailed Igor again this morning and still no response!!! I cancelled a medical appointment because I can't use my own vehicle. If I don't receive my tags today, I will not be able to drive on Christmas. PA Auto Sales has NOT responded. STAY AWAY!!!! I would give them zero stars if I could. I filed a Better Business Bureau complaint and contacted an attorney for guidance today.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    7 people out of 7 found this review helpful. Did you?
    Dealer Response

    Hi Ericka Thomas, Please be advised that we treat every negative review with the highest level of priority. Unfortunately, we have no record or recol...lection of any customer experience fitting to this account, nor can we verify anything about your identity from your name in our records. If you are a client of ours, we would like to investigate this issue further, please contact Igor A. at 215-330-0539 ext. 1014 so we can resolve this issue immediately. Customer confirmed that issue was resolved and review will be updated. Thank you! Igor A. PA Auto Sales (215) 330-0539 Ext. 1014

  • 5.0 out of 5
    December 14, 2019

    Cheech was the best ! Very professional and knew his cars. He was not pushy and was extremely nice to deal with. Would not hesitate to use them again

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you!

  • 1.0 out of 5
    December 7, 2019

    I am not sure how much they paid for all these fake reviews but this is the most unprofessional car dealer with the worst customer service. Go somewhere... else where they would actually treat you with some respect. 1. I Walked in and was not greeted or acknowledged by anyone.. A bunch of guys just staring at us smoking cigs until we finally walked up to them and they asked if we needed something. 2. Car sales man lit up a cigarette and was smoking it next to us while we were Going to take a look at the car. Talk about unprofessional. 3. Manager came out to appraise my trade in vehicle and did not say a single word or even acknowledged us. No introduction, not even a hello. Guy Just came out, looked at the car and gave us a price. I understand this is a business but wow what a great first impression. Not asking for us to exchange life stories Or go out for a drink but maybe a handshake to show some respect. After they gave me the appraisal amount I just left. I didn’t even want to negotiate or see what they had to offer because of the horrendous customer experience. I will be taking my money elsewhere and I suggest you all save yourself some time and do the same!!!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    5 people out of 5 found this review helpful. Did you?
    Dealer Response

    Hi Jay, Please be advised that we treat every negative review with the highest level of priority. Unfortunately, we have no record or recollection of... any customer experience fitting to this account, nor can we verify anything about your identity from your name in our records. If you are a client of ours, we would like to investigate this issue further, please contact Igor A. at 215-330-0539 ext. 1014 so we can resolve this issue immediately. Thank you! Igor A. PA Auto Sales (215) 330-0539 Ext. 1014

View More Reviews