Reviews
I am now on my tenth vehicle purchase at this dealership.
I am now on my tenth vehicle purchase at this dealership. Always been treated very good. Kyle, Steve, Jr, Tyler all had a hand in the purchase of my F350 Tremor. Thanks guys.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jimmy, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
Awesome experience, they were great.
Awesome experience, they were great. They went above and beyond to help me out with my purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your positive feedback! It’s always rewarding to know when we’ve met or exceeded expectations.
The experience was pleasurable and the team was easy to
The experience was pleasurable and the team was easy to deal with. Derek was easy to work with and very personable
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to let us know how we did. We hope you have a great day!
The whole process was a breeze, we called to let them
The whole process was a breeze, we called to let them know what we were wanting to look at and they had everything ready for us when we arrived. Fastest car buying experience we’ve ever had!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to let us know how we did. We hope you have a great day!
I strongly recommend Vernon Auto Group with your next
I strongly recommend Vernon Auto Group with your next vehicle purchase and asking for Dieter Brannon specifically to make this possible. He was honest, stayed in contact, did his part and never made me feel like he wasn't pushing for me as much as he could. From beginning to end, this was the best car buying experience I'll ever have.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to let us know how we did. We hope you have a great day!
Purchased a Chevy 1500 Z71.
Purchased a Chevy 1500 Z71. The dealership did all they could to get my wife and I in this truck. Steve, Kyle, and Jr. were excellent at working together to finalize the deal. Vernon Auto Group are our go to dealership for our vehicle needs
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review Mr. Dennis! We love being able to help folks get into the car of their dreams!
Taylor and Rodney did an excellent job on our
Taylor and Rodney did an excellent job on our transaction. Very professional, with the knowledge needed to answer my questions. Fast friendly service without me having to drive to Vernon to complete my purchase. I will definitely be using Vernon Auto Group for any future purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Taylor and Rodney did an excellent job on our transaction. Very professional, with the knowledge needed to answer my questions. Fast friendly service without me having to drive to Vernon to complete my purchase. I will definitely be using Vernon Auto Group for any future purchase.
Simple to deal with the online purchase.
Simple to deal with the online purchase. Straight forward and easy to deal with. Will recommend to anyone that might be looking for a vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Horrible dealership
Was very interested in a pickup, i live in another state. I sent pictures of my trade,they gave me a price. I thought it was a little low asked if they could get more for my pickup. This is on a saturday, called back Monday morning they told me we sold it. So basically you either take what they give you or you can leave. I have never had a dealership sell a pickup out from underneath me once we where in negotiations.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I am so sorry that you feel that way, however, we do not sale trucks from under our customers who have paid deposits on the vehicles. You were offered the opportunity to place a deposit to hold the vehicle in the initial email that was sent to you on October 21st. As stated in that email, without that deposit the vehicle is still available for any of the other sales men here to sell the vehicle to their customers who are ready to purchase. Being in negotiations over a vehicle does not secure a vehicle unfortunately. We wish you the best of luck in your car purchase endeavor. Have a wonderful day!
We had a xxxx up starting out but they made us a awesome
We had a xxxx up starting out but they made us a awesome deal on another car awesome service. I personally want to Thank our salesperson Deiter Brannon and the entire team at Vernon Auto Group for one of the best buying experience I have ever had Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review! I am so sorry to hear about the xxxx up on the other dealerships behalf. I am glad we were able to get you all fixed up and into that beautiful king ranch!
Thank you very much