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Vernon Auto Group

(6,744 reviews)
Visit Vernon Auto Group
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–6:00pm 8:00am–5:00pm
Thursday 8:00am–6:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 8:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 state dealer award
View 39 awards
2024 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (940) 227-4268 (940) 227-4268
Used (940) 227-4402 (940) 227-4402
Service (940) 227-4823 (940) 227-4823

Inventory

See all 473 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since September 2010.
Vernon Auto Group - A new unique way to buy a vehicle! In a small town in North Texas lives a unique company with BIG ideas. We're redefining how our customers buy and own vehicles and it's working! Simply put you will appreciate the easiest most efficient and enjoyable buying and ownership experience ANYWHERE! In fact our innovative approach has driven us being the #1 Ford Select Dealer in the nation and a eBay Motors Top Strategic Seller!
Know the Deal!!

Service center

Phone number (940) 227-4823

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Derek Wilson headshot
Derek Wilson
Product Specialist
(415 reviews)
Chris Dunson headshot
Chris Dunson
General Manager
(379 reviews)
Deiter Brannon headshot
Deiter Brannon
Product Specialist
(347 reviews)
Kay Lynn Rodriquez headshot
Kay Lynn Rodriquez
Finance Manager
(159 reviews)
Rodney Moore headshot
Rodney Moore
Product Specialist
(151 reviews)
Tyler Brints headshot
Tyler Brints
Delivery Coordinator
(92 reviews)
Shauna Cowart headshot
Shauna Cowart
Finance Manager
(74 reviews)
Christopher Canales headshot
Christopher Canales
Product Specialist
(17 reviews)
Katelyn Zapata headshot
Katelyn Zapata
Finance Manager
(11 reviews)
James Baker headshot
James Baker
Ford Service Advisor
(8 reviews)
Morgan Chavez headshot
Morgan Chavez
Product Specialist
(7 reviews)
Rodney Haston headshot
Rodney Haston
Product Specialist
(211 reviews)
Mark Dunson headshot
Mark Dunson
Service Manager
(52 reviews)
Adam Case headshot
Adam Case
Product Specialist
(6 reviews)
Ashley Hernandez headshot
Ashley Hernandez
Process Director/Customer Relations Director
(261 reviews)
Sheri Baird headshot
Sheri Baird
BDC Manager
(151 reviews)
Megan Hernandez headshot
Megan Hernandez
Delivery Coordinator
(40 reviews)
John Franco headshot
John Franco
Delivery Coordinator
(30 reviews)
Robby Ramsey headshot
Robby Ramsey
GM Service Advisor
(24 reviews)
Taylor Brannon headshot
Taylor Brannon
BDC Manager
(15 reviews)
David Escobedo headshot
David Escobedo
Delivery Coordinator
(15 reviews)
Mandy Martinez headshot
Mandy Martinez
Finance Administrator
(9 reviews)
Kadie Ramsey headshot
Kadie Ramsey
Billing Clerk
(8 reviews)
Eli Vincent headshot
Eli Vincent
Service Porter
(3 reviews)
Tony Colbert headshot
Tony Colbert
CDJR Technician
(2 reviews)
Justin Moore headshot
Justin Moore
Ebusiness
(2 reviews)
Sam Sanches headshot
Sam Sanches
E-Business Manager
(2 reviews)
Dalton Colbert headshot
Dalton Colbert
CDJR Technician
(1 review)
Josh Honea headshot
Josh Honea
CDJR Technician
(1 review)
Robert Imel headshot
Robert Imel
CDJR Parts Counterman
(1 review)
Greg Nava headshot
Greg Nava
Product Specialist
(1 review)
Vanessa Willden headshot
Vanessa Willden
Controller
(1 review)
Dusty Wiseman headshot
Dusty Wiseman
Ford Technician
(1 review)
Tim Baca headshot
Tim Baca
GM Parts Counterman
Nicolas Fuentes headshot
Nicolas Fuentes
Product Specialist
Jessica Gray headshot
Jessica Gray
Title Clerk
David Hernandez headshot
David Hernandez
Lube Technician
Justin Honea headshot
Justin Honea
Ford Parts Counterman
Chelsea Howard-Orr headshot
Chelsea Howard-Orr
CDJR Service Advisor
Colton Isom headshot
Colton Isom
Ford Technician
Nico Manzotti headshot
Nico Manzotti
Product Specialist
Stan Mathes headshot
Stan Mathes
Photographer
Jacob McCullough headshot
Jacob McCullough
GM Technician
Derek Mills headshot
Derek Mills
New Vehicle Manager
Mark Mills headshot
Mark Mills
Fixed Ops Director
Pete Rallis headshot
Pete Rallis
Warranty Administrator
April Reyna headshot
April Reyna
Office Manager
Owen Spies headshot
Owen Spies
Technician
Taylor Summers headshot
Taylor Summers
BDC
Osbaldo Vazquez headshot
Osbaldo Vazquez
Lube Technician
Cody Wetsel headshot
Cody Wetsel
GM Technician

Reviews

(6,744 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Vernon Auto Group from DealerRater.

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I am now on my tenth vehicle purchase at this dealership.

I am now on my tenth vehicle purchase at this dealership. Always been treated very good. Kyle, Steve, Jr, Tyler all had a hand in the purchase of my F350 Tremor. Thanks guys.

I am now on my tenth vehicle purchase at this dealership.

I am now on my tenth vehicle purchase at this dealership. Always been treated very good. Kyle, Steve, Jr, Tyler all had a hand in the purchase of my F350 Tremor. Thanks guys.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jimmy, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

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They are very professional on what they do, very kind and

They are very professional on what they do, very kind and easy to work with!

They are very professional on what they do, very kind and

They are very professional on what they do, very kind and easy to work with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

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What a great company!

What a great company! We purchased a new car from them and just had it serviced for the first time. They were very professional, friendly and explained everything I needed to know. They answered my questions satisfactory and had it ready to go when I needed it. I would highly recommend them!

What a great company!

What a great company! We purchased a new car from them and just had it serviced for the first time. They were very professional, friendly and explained everything I needed to know. They answered my questions satisfactory and had it ready to go when I needed it. I would highly recommend them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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I received quick courteous service.

I received quick courteous service. Everything was very clean and well taken care of. I will return.

I received quick courteous service.

I received quick courteous service. Everything was very clean and well taken care of. I will return.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Pannport, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

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They suck they lied to me would not go to them again and

They suck they lied to me would not go to them again and would not send anybody to them I will go to grubb. Are any other car place before I go there again

They suck they lied to me would not go to them again and

They suck they lied to me would not go to them again and would not send anybody to them I will go to grubb. Are any other car place before I go there again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
Worked with:
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Dealer response

Robbie, we regret to hear that you had this experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (940) 552-2555. We look forward to hearing from you.

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One of the best auto buying experiences that I’ve had.

One of the best auto buying experiences that I’ve had. Chris was very helpful and a pleasure to deal with. I will definitely go back the next vehicle that I buy.

One of the best auto buying experiences that I’ve had.

One of the best auto buying experiences that I’ve had. Chris was very helpful and a pleasure to deal with. I will definitely go back the next vehicle that I buy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so pleased you enjoyed your visit to Vernon Ford! We look forward to your next visit! Take care!

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Service was absolutely amazing!

Service was absolutely amazing! First time buyer and salesman to finance was incredible. Helped me through all the process and greeted me like family!

Service was absolutely amazing!

Service was absolutely amazing! First time buyer and salesman to finance was incredible. Helped me through all the process and greeted me like family!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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My wife was treated with respect and consideration.

My wife was treated with respect and consideration. Each area of service needed on her car was explained to her and she was in and out in less time than she had expected.

My wife was treated with respect and consideration.

My wife was treated with respect and consideration. Each area of service needed on her car was explained to her and she was in and out in less time than she had expected.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there thank you for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

Dealer response

Hi there thank you for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

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They have always taken excellent care of me.

They have always taken excellent care of me. I purchased a new 2011 GMC pickup 14 years ago from them and when I was ready for new Yukon in 2024 I immediately got in touch with Chris Dunson. He made sure I was taken excellent care of on both my purchases. They are the best!

They have always taken excellent care of me.

They have always taken excellent care of me. I purchased a new 2011 GMC pickup 14 years ago from them and when I was ready for new Yukon in 2024 I immediately got in touch with Chris Dunson. He made sure I was taken excellent care of on both my purchases. They are the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you. Have a good day!

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The dealership was phenomenal and Derek even more so!

The dealership was phenomenal and Derek even more so! He was quick, polite and super professional! Easiest transaction I’ve ever made when purchasing a vehicle. Great service!!! 100 stars!

The dealership was phenomenal and Derek even more so!

The dealership was phenomenal and Derek even more so! He was quick, polite and super professional! Easiest transaction I’ve ever made when purchasing a vehicle. Great service!!! 100 stars!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

Dealer response

Hi there, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

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