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Vernon Auto Group

(6,889 reviews)
Visit Vernon Auto Group
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–6:00pm 8:00am–5:00pm
Thursday 8:00am–6:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 8:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 state dealer award
View 40 awards
2024 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award
2026 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (940) 227-4268 (940) 227-4268
Used (940) 227-4402 (940) 227-4402
Service (940) 227-4823 (940) 227-4823

Inventory

See all 460 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since September 2010.
Vernon Auto Group - A new unique way to buy a vehicle! In a small town in North Texas lives a unique company with BIG ideas. We're redefining how our customers buy and own vehicles and it's working! Simply put you will appreciate the easiest most efficient and enjoyable buying and ownership experience ANYWHERE! In fact our innovative approach has driven us being the #1 Ford Select Dealer in the nation and a eBay Motors Top Strategic Seller!
Know the Deal!!

Service center

Phone number (940) 227-4823

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Katelyn Zapata headshot
Katelyn Zapata
Finance Manager
(33 reviews)
Morgan Chavez headshot
Morgan Chavez
Product Specialist
(21 reviews)
Taylor Brannon headshot
Taylor Brannon
BDC Manager
(18 reviews)
Eli Vincent headshot
Eli Vincent
Service Advisor
(14 reviews)
Tony Colbert headshot
Tony Colbert
CDJR Technician
(10 reviews)
Dusty Wiseman headshot
Dusty Wiseman
Ford Technician
(6 reviews)
Robby Ramsey headshot
Robby Ramsey
GM Service Advisor
(36 reviews)
Rodney Haston headshot
Rodney Haston
Product Specialist
(234 reviews)
Tyler Brints headshot
Tyler Brints
Buyer
(95 reviews)
Nicolas Fuentes headshot
Nicolas Fuentes
Product Specialist
(12 reviews)
Kyle Echols headshot
Kyle Echols
General Sales Manager
(463 reviews)
Rodney Moore headshot
Rodney Moore
Product Specialist
(158 reviews)
Josh Honea headshot
Josh Honea
CDJR Technician
(9 reviews)
Chris Dunson headshot
Chris Dunson
General Manager
(393 reviews)
Tevin Marsh headshot
Tevin Marsh
CDJR Technician
(5 reviews)
Ashley Hernandez headshot
Ashley Hernandez
Process Director/Customer Relations Director
(270 reviews)
Sheri Baird headshot
Sheri Baird
BDC Manager
(153 reviews)
Mark Dunson headshot
Mark Dunson
Service Manager
(54 reviews)
Megan Hernandez headshot
Megan Hernandez
Delivery Coordinator
(46 reviews)
John Franco headshot
John Franco
Delivery Coordinator
(31 reviews)
David Escobedo headshot
David Escobedo
Delivery Coordinator
(18 reviews)
Mandy Martinez headshot
Mandy Martinez
Finance Administrator
(9 reviews)
Kadie Ramsey headshot
Kadie Ramsey
Billing Clerk
(9 reviews)
Bud Imel headshot
Bud Imel
Service Tech
(4 reviews)
Colton Isom headshot
Colton Isom
Ford Technician
(4 reviews)
Jacob McCullough headshot
Jacob McCullough
GM Technician
(4 reviews)
Justin Honea headshot
Justin Honea
Ford Parts Counterman
(3 reviews)
Bryan Hope headshot
Bryan Hope
New Car Sales Manager
(3 reviews)
Derek Mills headshot
Derek Mills
New Vehicle Manager
(3 reviews)
Keinin Gardner headshot
Keinin Gardner
Service Technician
(2 reviews)
Isaac Garrido headshot
Isaac Garrido
Product Specialist
(2 reviews)
Jessica Gray headshot
Jessica Gray
Title Clerk
(2 reviews)
Robert Imel headshot
Robert Imel
CDJR Parts Counterman
(2 reviews)
Christian Leisure headshot
Christian Leisure
Service Technician
(2 reviews)
Justin Moore headshot
Justin Moore
Ebusiness
(3 reviews)
Sam Sanches headshot
Sam Sanches
E-Business Manager
(3 reviews)
Taylor Summers headshot
Taylor Summers
BDC
(2 reviews)
Cody Wetsel headshot
Cody Wetsel
GM Technician
(2 reviews)
Vanessa Willden headshot
Vanessa Willden
Controller
(2 reviews)
Kamryn Davis headshot
Kamryn Davis
Product Specialist
(1 review)
John Derasmo headshot
John Derasmo
Finance Manager
(1 review)
Mark Mills headshot
Mark Mills
Fixed Ops Director
(1 review)
April Reyna headshot
April Reyna
Office Manager
(1 review)
Joelynn Stein headshot
Joelynn Stein
Service Technician
(1 review)
Tim Baca headshot
Tim Baca
GM Parts Counterman
Becky Hutson headshot
Becky Hutson
Accounting Clerk
Stan Mathes headshot
Stan Mathes
Photographer
(1 review)
Cory Osage headshot
Cory Osage
Product Specialist
(1 review)

Reviews

(6,889 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Vernon Auto Group from DealerRater.

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Rodney went beyond what I expect to get my dream car to me and answered every question I had. Hands down one of the best car buying experiences I’ve had!

Rodney went beyond what I expect to get my dream car to me and answered every question I had. Hands down one of the best car buying experiences I’ve had!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Purchased a vehicle on May 31. Drove 3hrs to pick it up and the deal went well with salesman, and car has been great. Problem is it’s 4 months later and we have still not received our registration. They can’t seem to find a title, and have ignored our calls, and told us things that were straight lies over and over again. As of today (Sept 1) we still do not have a registration and I have filed a complaint with the state.

Purchased a vehicle on May 31. Drove 3hrs to pick it up and the deal went well with salesman, and car has been great. Problem is it’s 4 months later and we have still not received our registration. They can’t seem to find a title, and have ignored our calls, and told us things that were straight lies over and over again. As of today (Sept 1) we still do not have a registration and I have filed a complaint with the state.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Great to work with. Everything was done quickly and professionally. This was the second vehicle I have purchased here and I was pleased with the process.

Great to work with. Everything was done quickly and professionally. This was the second vehicle I have purchased here and I was pleased with the process.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate the continued trust, and glad the process was smooth from start to finish. Chris Dunson and the team look forward to being here whenever you need us, so don't hesitate to reach out at 940-225-2605.

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Great service!!! Minimal wait time, service manager was very knowledgeable and thorough. A very good experience!

Great service!!! Minimal wait time, service manager was very knowledgeable and thorough. A very good experience!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad our service team took good care of you and kept things moving efficiently. If there's ever anything else we can help with, please feel free to reach out at 940-225-2605.

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Great prices and deal! Friendly staff and very helpful! Financing went as expected. Great! Would do business with them again. Highly recommend!

Great prices and deal! Friendly staff and very helpful! Financing went as expected. Great! Would do business with them again. Highly recommend!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad the experience went smoothly from start to finish, and we appreciate the recommendation. We'd be happy to work with you again anytime.

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Quick and reliable service, would recommend to anyone and will definitely be a repeat customer

Quick and reliable service, would recommend to anyone and will definitely be a repeat customer

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and for recommending us. We look forward to seeing you again next time.

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The staff is great, communication is on point. Parts are delivered on time. Great place to do business.

The staff is great, communication is on point. Parts are delivered on time. Great place to do business.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words. We take pride in making every part of the experience smooth, and it's good to know the team is hitting the mark.

Dealer response

Thank you for the kind words. We're glad our team has made doing business with us a smooth experience, and we look forward to continuing to earn your trust. - Chris Dunson

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Always quick, courteous service. I’ve been using them for years and plan to continue.

Always quick, courteous service. I’ve been using them for years and plan to continue.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued trust in us over the years. We look forward to seeing you next time, and feel free to reach out directly at 940-225-2605 anytime.

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The salesman was great to deal with and made it an easy experience. Our problem was after dealing with the salesman. Called several times to find where our title was to only get a different run around and story each time we called. Finally tracked down the title and they had sent it to the wrong place. Offered to overnight it and didn’t do it when they said they would. They would also not cover late fees that we had to pay to get the vehicle tagged due to their poor service, we had to drive 45 minutes one way to the wrong tag office. Poor service after the salesman interaction was over.

The salesman was great to deal with and made it an easy experience. Our problem was after dealing with the salesman. Called several times to find where our title was to only get a different run around and story each time we called. Finally tracked down the title and they had sent it to the wrong place. Offered to overnight it and didn’t do it when they said they would. They would also not cover late fees that we had to pay to get the vehicle tagged due to their poor service, we had to drive 45 minutes one way to the wrong tag office. Poor service after the salesman interaction was over.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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No sales pressure - even in the finance side for optional coverage.. Because of that - will go back and purchase one but could not that day. Negotiation procee was simple. Deal done online Good pricing. Allowed to put a deposit down on vehicle until we could coordinate a delivery. Easy to sign, pay and drive.

No sales pressure - even in the finance side for optional coverage.. Because of that - will go back and purchase one but could not that day. Negotiation procee was simple. Deal done online Good pricing. Allowed to put a deposit down on vehicle until we could coordinate a delivery. Easy to sign, pay and drive.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, Jerry. We're glad the process felt straightforward and pressure-free from start to finish. If you ever have questions or are ready for your next purchase, please reach out directly at 940-225-2605.

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