Bergstrom of Kaukauna

3.5 out of 5 (3.5) 84 reviews

Dealer on Cars.com since April 2009

Currently in stock!

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Today's Hours

Sales 8:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM
Mon 8:00 AM - 8:00 PM
Tue 8:00 AM - 8:00 PM
Wed 8:00 AM - 8:00 PM
Thu 8:00 AM - 8:00 PM
Fri 8:00 AM - 6:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 8:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed

Reviews

3.5 out of 5 3.5
84 lifetime reviews.
  • Great service!
    December 3, 2016

    Eventually I didn't buy the car, but all things considered I received a great service and Joe (Kirsten) was very helpful, polite and made a great offe...r. Due to other circumstances I could not buy the car, but I would surely recommend this dealer.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 1.0 out of 5
    2012 Jeep
    December 9, 2016

    Purchased a "certified" used Jeep Grand Cherokee from this place. Had asked for new tires but was told no. After some time asked again and was told by... the sales rep that he would check again. Did not get new tires. 2 of the tires where at 4/32 and 2 where at 5/32. Doing the math that leaves about 9000 miles left. After complaining was told they would replace the tires. Still waiting. Did find out that they got the cheapest available. Now I will have to wait

    2.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 3 found this review helpful. Did you?

  • 1.0 out of 5
    Not responding (to e-mails)
    November 23, 2016

    We were very interested in a car, but the pictures were not on the website. We asked multiple times by mail if they would send us some pictures. The o...nly response we got were automated e-mails telling us they would call and if we were helped yet (still not the case). Apparently this dealer only wants to sell a car if you can visit in person.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 2 found this review helpful. Did you?

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since April 2009

At Bergstrom Automotive, we strive to be the recognized leader of guest service through our commitment to treat everyone like family. You deserve complete peace of mind when it comes to owning your vehicle, regardless of whether it is new or pre-owned. We pledge to provide the finest personal service and facilities for our guests. As Wisconsin?s #1 Automotive Retailer, we support communities throughout the state with 25 Bergstrom locations, representing more than 35 brands. Every pre-owned vehicle we sell goes through an extensive certification process. We are committed to making sure you will be treated as one of the Bergstrom family.

"Where you get a great deal more!"
Bergstrom of Kaukauna
2929 Lawe St Kaukauna, WI 54130
New (888) 503-0085
Used (888) 258-8114
Service (920) 243-4752
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