Reviews
Write a reviewThe assistance great; sales consultant Craig Whitfield
The assistance great; sales consultant Craig Whitfield was knowledgeable and helpful. Sherry Lang Bruce Strother
The assistance great; sales consultant Craig Whitfield
The assistance great; sales consultant Craig Whitfield was knowledgeable and helpful. Sherry Lang Bruce Strother
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jason(salesman) and Gary(finance) were great!
Jason(salesman) and Gary(finance) were great! They were both so personable, knowledgeable, honest and kind. I would recommend them without reservation,
Jason(salesman) and Gary(finance) were great!
Jason(salesman) and Gary(finance) were great! They were both so personable, knowledgeable, honest and kind. I would recommend them without reservation,
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Found me a new stick-shift Jetta and transported so I
Found me a new stick-shift Jetta and transported so I could buy it. Was not a special trim to get stick, either. Very affordable. Only gripe is they said they could get a silver one but turned out they could only get another stupid white car. So sick of white cars!
Found me a new stick-shift Jetta and transported so I
Found me a new stick-shift Jetta and transported so I could buy it. Was not a special trim to get stick, either. Very affordable. Only gripe is they said they could get a silver one but turned out they could only get another stupid white car. So sick of white cars!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I agree not a good dealership at all.
I agree not a good dealership at all. Stay away! Especially women, they will add so many hidden charges and fees that bring your total up 8k more! The have hail damage vehicles that they do not disclose to you! Stay away from Gary in Finance, Ryan New Car Manger and Phoenix! They are nice and manipulative at the same time! I came in with my own financing and they still ran my credit! Reached out to the Sales Director and he never responded! What a joke!
I agree not a good dealership at all.
I agree not a good dealership at all. Stay away! Especially women, they will add so many hidden charges and fees that bring your total up 8k more! The have hail damage vehicles that they do not disclose to you! Stay away from Gary in Finance, Ryan New Car Manger and Phoenix! They are nice and manipulative at the same time! I came in with my own financing and they still ran my credit! Reached out to the Sales Director and he never responded! What a joke!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Not a good dealership to deal with.
Not a good dealership to deal with. Very unprofessional at volkswagen not worth the time
Not a good dealership to deal with.
Not a good dealership to deal with. Very unprofessional at volkswagen not worth the time
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
DO NOT TRUST THIS COMPANY!
DO NOT TRUST THIS COMPANY!!!! I purchased a 2016 Audi A4 for $16,499.00, gave them $1,500.00 down in cash. Upon picking up the vehicle I sent the Mother of my child to pick it up and she was given NO PAERWORK, while i figured they would mail it it never happened. I did receive the application for title and license however it shows the price of the car was $14,999.00, come to find out when I got the statement from Ally Finance they show me owning $17,209.00 as the original balance... I did not purchase any warranties or anything else. I am appalled at the fact they would be so reckless to think that I wouldn't catch a $2,000.00 discrepancy and I am still responsible for paying SALES TAX!!!! DO NOT TRUST THESE PEOPLE! They also said my credit was a 680 and when I pulled my own credit through a Mortgage Lender who is a friend of mine my Fico was over 720 and they hit me with a 22% interest rate!!!! Further more I got denial letters from other Lenders showing my fico and stating the reason for denial was the collateral was unacceptable for the price of the car!!!!
DO NOT TRUST THIS COMPANY!
DO NOT TRUST THIS COMPANY!!!! I purchased a 2016 Audi A4 for $16,499.00, gave them $1,500.00 down in cash. Upon picking up the vehicle I sent the Mother of my child to pick it up and she was given NO PAERWORK, while i figured they would mail it it never happened. I did receive the application for title and license however it shows the price of the car was $14,999.00, come to find out when I got the statement from Ally Finance they show me owning $17,209.00 as the original balance... I did not purchase any warranties or anything else. I am appalled at the fact they would be so reckless to think that I wouldn't catch a $2,000.00 discrepancy and I am still responsible for paying SALES TAX!!!! DO NOT TRUST THESE PEOPLE! They also said my credit was a 680 and when I pulled my own credit through a Mortgage Lender who is a friend of mine my Fico was over 720 and they hit me with a 22% interest rate!!!! Further more I got denial letters from other Lenders showing my fico and stating the reason for denial was the collateral was unacceptable for the price of the car!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I came in for service and Isaiah was the best service
I came in for service and Isaiah was the best service person. So pleasant to work with and patient. He took care of my vehicle and made sure that it was clean afterwards. I really appreciate everything that he did to assist me.
I came in for service and Isaiah was the best service
I came in for service and Isaiah was the best service person. So pleasant to work with and patient. He took care of my vehicle and made sure that it was clean afterwards. I really appreciate everything that he did to assist me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Scott Riely is the the kind of salesman that you could
Scott Riely is the the kind of salesman that you could trust to sell a car to your mother or family member without worry that they would be taken advantage of. He is a nice man that will work hard to be fair and make you happy. You will notice that we didn't buy a car. It was a car for my wife. We were offered a fair amount for our trade and a decent price for the car. Unfortunately the wife did not care for the car and another she was interested was not in stock at the time. Scott offered us a very generous offer on a car in stock like my wife wanted in AWD and also offered to get us one to suit her. We were hoping to return home with a new non AWD car and moved on. It is no reflection on Scott and I admire his integrity and the effort he made to work with us on a deal.
Scott Riely is the the kind of salesman that you could
Scott Riely is the the kind of salesman that you could trust to sell a car to your mother or family member without worry that they would be taken advantage of. He is a nice man that will work hard to be fair and make you happy. You will notice that we didn't buy a car. It was a car for my wife. We were offered a fair amount for our trade and a decent price for the car. Unfortunately the wife did not care for the car and another she was interested was not in stock at the time. Scott offered us a very generous offer on a car in stock like my wife wanted in AWD and also offered to get us one to suit her. We were hoping to return home with a new non AWD car and moved on. It is no reflection on Scott and I admire his integrity and the effort he made to work with us on a deal.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I purchased a 2023 Jetta in September of 2023 it is now
I purchased a 2023 Jetta in September of 2023 it is now Dec and I still don’t have my vehicle! I keep telling me the part is on back order! But I did some of my own research and the part is discontinued! Kevin told me I had to purchase the insurance and my car price went from 23000 to 30000 ! I need help with this and can’t seem to get any help
I purchased a 2023 Jetta in September of 2023 it is now
I purchased a 2023 Jetta in September of 2023 it is now Dec and I still don’t have my vehicle! I keep telling me the part is on back order! But I did some of my own research and the part is discontinued! Kevin told me I had to purchase the insurance and my car price went from 23000 to 30000 ! I need help with this and can’t seem to get any help
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Shannon and Sean were awesome.
Shannon and Sean were awesome. Excellent follow-up and excellent customer service. Made the car buying experience smooth and easy. Would highly recommend.
Shannon and Sean were awesome.
Shannon and Sean were awesome. Excellent follow-up and excellent customer service. Made the car buying experience smooth and easy. Would highly recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car