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Kareem Auto Sales

(110 reviews)
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Sales hours: 10:00am to 7:30pm
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Sales
Monday 10:00am–7:30pm
Tuesday 10:00am–7:30pm
Wednesday 10:00am–7:30pm
Thursday 10:00am–7:30pm
Friday 10:00am–7:30pm
Saturday 10:00am–7:30pm
Sunday 10:00am–5:00pm
(916) 993-5646 (916) 993-5646

Reviews

(110 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kareem Auto Sales from DealerRater.

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Shady!

Negotiation practices are shady at best. I attempted to negotiate the asking price and dealer wanted to negotiate the out the door price. In the process, they increased the asking price to make it look like I was getting a better deal than I was, knowing I had not calculated tax and licensing before hand. Then they had the nerve to send a bill for licensing a month later when this was already negotiated into the final price. The car I purchased needed pretty significant mechanical repairs even though I was told it went through an elaborate inspection with their mechanic. Don't buy from them unless you like being ripped off.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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BEST CAR BUYING EXPERIENCE

This has been the absolute BEST experience I have had in purchasing a vehicle. In the past I?ve bought from commercial dealerships and private sellers and this was my favorite car buying experience. I was so impressed by their inventory, that even though we came to inquire of an Infinity G35 my wife and I could not help but to browse their entire lot. Everything was well organized and tidy, I believe that is a sign of how well a dealership takes care of their vehicles and the quality they carry. The staff was warm and engaging from the very start and they really brought it home, I felt more like I was dealing with family. Their customer service was excellent and I felt no pressure at anytime to buy, but rather I was just given so many options that I could easily find the right tailor that would best suit our needs. Our agent ?Al? was very honest, straight forward, and helped my wife and I get the pricing package we needed. In addition, he made the experience fun and gave us better pricing with way more than I?ve found at any other dealership or online offers. I absolutely love this car, I?ve had new cars/ old cars ranging from BMW?s to Nissan?s, etc and I bought this G35 used but it feels like a new car. Great quality, low miles, low price, and still my thoughts have not changed. Kareem Auto Sales has excellent quality used vehicles and service, I will continue to do business with them in the future and definitely with ?Al? who I would highly recommend for those who want to get into the vehicle they want for the best circumstances they can get in a used vehicle purchase. The buying process was better than Carmax, it was fast, thorough, very well explained, easy to understand, and definitely getting a loan was no headache what-so-ever. Thank you Al and Kareem Auto Sales!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Wouldn't recommend them!

They are shady! They may have good priced cars but they always come with repairs that need to be done! They tried saying that the tires on the SUV we recently bought from them passed safety with very little to no tread on them. We had to go out immidetely and get all new tires! The "car fax" they have us was some no name report which didn't show any accidents and come to find out this vehicle has had an accident. Spend a little more to know your quality of car!

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

I agree with you on one point we "have good priced cars". However, everything else is a bit murky. For instance, at our own expense we have carfax's available online for all our vehicles that have been in our inventory less than 60 days, and we have hard copy's available in the office upon request for the remainder. Furthermore, we are not mandated by the state or dmv to provide customer's with carfax's, we do it because we believe its good business. The reports that we are required to offer is NMVTIS vehicle history report which focuses mainly on the title status. Buying new tires is not a repair, it's a replacement. When you buy a new car with 0 miles, everything is covered in the manufacture warranty EXCEPT tires, brake pads and any other "maintenance" items. You bought a used car. It had used tires. It was inspected by an independent shop as are all our vehicles. A combination of buyer's remorse and slick tire salesmen are often the source of these negative reviews. I'm not sure who you are but I think as you get a little bit more experience buying used vehicles in future transactions you will look back at this purchase with a different opinion.

Great Service

Even though my credit was very tough, they got me into a vehicle for a good price. i really appreciate it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Exceptional Service

I recently went to Kareem Auto Sales to purchase a used vehicle. The car I purchased was clean and in excellent condition and the staff was very nice. I would recommend them to anyone looking for a good, clean, used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good cars Affordable prices friendly's employees

Good cars Affordable prices friendly's employees and there so funny

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very Unimpressed

i just bought a car from kareem auto sales with 100,000 miles and within the first week my headlight went out. i called kareem auto sales to see if they would replace them and they have yet to call me back. Then three days later, the oil light came on so i had to go get it serviced. to make things even worst, honda in auburn ca said my transmission needed to be fixed. this fix costed me 1,000. overall, they say they do a safety inspection which is a blatant lie considering all of the problems i had within the first 3 weeks of my purchase. i highly recomend taking your business somewhere else.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bad Experience

i went to buy a car from them and they were pushy. overall, i had a bad experience and wouldnt recomend this place to anyone

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Unkept Promises

Saw a tear under the hood - MINOR issue but dealer promised to fix it if we purchased. Also promised additional detailing and wax. Before signing the dealer said: they weren't making too much profit on the car, we were getting a good deal, and these things weren't really necessary. We did purchase the vehicle, and the issues really were minor. My point is the salesperson shouldn't have made promises not willing to keep. This is our only complaint, salesperson shouldn't try and add extras if they're not willing to keep their word. BUT overall we did get a good deal and had a good experience.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Clean Cars/Nice Men

This dealership specializes in auctioned cars that are in great condition, but have high miles. We bought a 2002 Sequoia with over a 150K miles on it, for under 10K. It is a great car. We brought our 100LB Husky on the buying trip and the men made us more than comfortable and allowed us to bring him in the office since it was almost 100F out side that day. Overall a great experience to go along with a great purchase. These guys will do you right! M

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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