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Cedar Auto Group

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (138 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (138 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Worst Experience Ever!!!!!!!!

Long story short this worthless dealership is ran by two brothers (Alex, and Moe). I saw a vehicle online and I made an offer. The dealer agreed to it and even sent me a bill of sale. I called my bank and got approved for the loan and my bank sent them a loan approval receipt. Called the dealer and they said everything was fine and they would hold the car. I received the check from the bank the next day and sent it through the mail on a Thursday. The next day (Friday) they called me and regretted to inform me that they had sold the car that day. Another supposed brother who remained unnamed had no idea that the car was supposed to be held for me. Needless to say stay as far away from this dealer as possible. I am beyond livid. Never in my life would a reputable dealer do such a thing.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Chicago,IL

Thank you guys,appreciate the cooperation.Very helpfully and great service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Reres, Thank you for your good review. We are glad to hear that from you. we hope to see you soon and we wish you all the good luck with your car. Alex, Internet Sales Manager 330-634-5050

Example: Great service, clean facilities

We bought a 2002 Toyota Camry from these guys in November and are very happy we did!! Excellent car, very honest and super nice people to deal with! We will buy a car from them again next time we are looking for a great car for a good price!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dear Sannat, Thank you for your good review. We are glad to hear that from you. we hope to see you soon and we wish you all the good luck with your car. Alex, Internet Sales Manager 330-634-5050

WOW... Great dealership!!!!

I'm so happy I found Cedar Auto Group online!! I bought a 2004 Toyota Highlander from them, and it was everything i was looking for!! Abe, helped me with all my questions and gave me a great deal on this vehicle!! Very honest dealership would buy from them again!! Thanks Cedar Auto Group!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great People - Great Car - Great Deal

What a breath of fresh air - someone that is honest and fully disclosed as much information as possible on a used car - played no games - no hidden fees and bent over backwards to meet my wants and needs. Alex and his brother were great. This a family owned small business that beens selling cars for years. The Car industry is full of evasive and often dishonest individuals and companies, it can be hard find the right vehicle at a good price and get the facts on a used car, but if you call these guys thy will honestly help you. I looked at several cars (drove over 300 miles) before I found the one I bought at Ceder Auto Group (156 miles from my home) - its worth the trip.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your review. We are glad to hear that from you. we hope to see you soon and we wish you all the good luck with your car. Alex, Internet Sales Manager 330-634-5050

Fair Dealership

We're very friendly and helpful when looking at cars. They were honest and up front. Do not have any wiggle room but are fair. Positive experience in working with them after trading my car in.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your review. We are glad to hear that from you. we hope to see you soon and we wish you all the good luck with your car. Alex, Internet Sales Manager 330-634-5050

Great car with good price

The car I bought from this dealer is great. I believe that one of them has a good eye for finding a car. There was a check engine lamp on. Oxygen sensor and fan problem. They repaired them all at their own expense even after I got the quote from them. Very good deal.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your review. We are glad to hear that from you. we hope to see you soon and we wish you all the good luck with your car. Alex, Internet Sales Manager 330-634-5050

Dishonest Dealer

They are very friendly and kind people before you buy a car. BUT they will be changed after you buy it. Don't trust whatever they say. Need specialized inspection and make a legal document to protect your money.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, Actually I can't recognize your name or what is the vehicle that you bought from us. any way its my pleasure to help you out, So please stop by and we will make sure to clear any misunderstanding happened. Thank you, Alex, Internet sales manager 330-634-5050

Cedar Auto Group Review

We are completely satisfied with the 2005 VW Jetta that we purchased from Cedar Auto Group. We were actually looking for a SAAB to purchase and came across Cedar Auto Group on the internet because they had a SAAB that we could look at. We drove an hour from our home to find Cedar Auto Group and glad that we did. We searched all over for a nice used vehicle and we actually purchased the VW Jetta from them instead of the SAAB. The dealership was very professional and took their time with us to purchase our car. Thank you Cedar Auto Group for all your help. We will definatly buy from you again. The Alan Richmond Family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your review. We are glad to hear that from you. we hope to see you soon and we wish you all the good luck with your car. Moe, Sales Manager 330-328-8839

Ceder Auto Group

When you need a car, Alex is the man to see. I bought a 2000 S class Mercedes from these guys and got the best car buying experence that I have ever had. First of all I got the car of my dreams at the price I wanted but they made sure I was happy with my purchase. It was cleaned up and ready to go when I got there, and when I drove it off the lot I felt like a king (or maybe a poor person that got a good deal). Anyway, job well done, by Alex and his team...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your review. We are glad to hear that from you. we hope to see you soon and we wish you all the good luck with your car. Alex, Internet Sales Manager 330-634-5050