Silsbee Ford

4.5 out of 5 4.5

Reviews

4.5 out of 5 4.5
122 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 10, 2019

    Salesperson provided all information need to make a buying decision.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

  • 5.0 out of 5
    August 26, 2019

    Everyone was helpful and attentive. Got my car in and out quickly. Thank you, Silsbee Ford!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • January 7, 2016

    I have been doing business with Silsbee Ford for approximately 10 years and have, as always, been completely satisfied with the "serviced after the sale"... that Silsbee Ford provides. I have purchased three vehicles over the years, from Silsbee Ford and have always been completely satisfied. Their cheerful and professional attitudes always make a customer look forward to their next visit.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks so much for the wonderful comments of the team here at Silsbee Ford. We greatly appreciate your business, and thank you again for the review! ...

  • 5.0 out of 5
    August 12, 2019

    Excellent dealership with great personnel in every department.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 10, 2019

    We appreciate the excellent assistance provided by Wendy from the Service Dept. We were pleased with our car repairs.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 9, 2019

    I was looking to buy the new Ranger. Silsbee Ford had more selection than any dealer in the area and had the color and package that I was looking for.... I would like to have gotten more for my trade in but I say that every time I buy a new one. The price on the one I bought was a very good price compared to the other dealers in the area and coupled with some incentives was the reason I took the deal.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 6, 2019

    I had a dead battery, I went to the dealership with no appointment and was in and out within an hour. Very pleased

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 31, 2019

    This dealership is near by. They are very friendly and they get the job done.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your thoughts, Thomas! We are pleased that our team was able to help you out! We hope to be of service to you again! Take care!

  • 5.0 out of 5
    May 14, 2019

    Great service and timely ; reasonable costs ; have used them for quite some time

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello John, we're always here to provide exceptional service at a great value! We hope you continue to choose Silsbee Ford for all your vehicle needs!... Take care!

  • 5.0 out of 5
    February 21, 2019

    Everyone at Silsbe Ford had made our vehicle buying experience smooth and painless. Great dealership that stands behind their claims. Thank you again.... Would certainly recommend them to others.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Billy, we set high expectations for ourselves so it?s gratifying to hear you had a smooth buying experience with us. We hope you continue to choose Si...lsbee Ford for all your vehicle needs! Take care!

View More Reviews