Frank Leta Honda

4.3 out of 5 4.3
Rectangle 48
Sales
Service Closed

Frank Leta Honda Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 6:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2007

At Frank Leta Honda, we pride ourselves in providing a first-class customer experience. When you allow us the opportunity to earn your business, we promise to exceed your highest expectations and establish a relationship that will last a lifetime. We have taken every effort to eliminate the aggravations and hassles from vehicle ownership, from purchase negotiations to vehicle service.

...



Our pricing policy is designed to eliminate needless "back and forth" negotiations.

In 2008, Frank Leta Honda had the highest customer sales satisfaction in Missouri and Illinois and was ranked 27th in the entire country.

"Can't beat a Leta!"

Service

Wheel Balance

$49.99

Oil, Filter Change

$39.95

Air Filter Replacement

$45

Cabin Filter Replacement

$59.99

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.3 out of 5 4.3
47 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    June 25, 2020

    I went to Frank Leta towards the beginning of June looking to get a 2017 Nissan Murano they had listed on their site. They quickly got back with me to... set up an appointment to look at my trade in and so we could look at the Murano. I had to work, so my fiance went up to the dealership and all in all it was a pretty great experience. He worked with Joe White all day, and he was a stand up guy to work with. They offered what I was expecting for my trade in but were trying to take money off of what they would give me for detailing/photos, and for them to certify it since it had low enough mileage to do so. My fiance bartered on it and they were able to agree on the lowest I'd take for the trade. I had my financing set up beforehand and they were really pushing me to go through one of their other lenders, and I had to seriously stand my ground on the fact that I'd be bringing a check with me. I understand why they were pushing, but if someone is dead set on not doing what you want them to, just drop it lol. All in all, it was definitely a better car buying experience than I had in the past at Suntrup, granted, my fiance did all the heavy lifting for me this time around, but our salesman Joe, and Mike in financing were stand up guys. Hopefully I'll be driving this car into the ground, but if I need to get a new car before this one explodes somehow, I'd definitely give Leta Honda another go

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate this, Melissa! Thank you so much for choosing us for such an important purchase! We're glad to hear Joe provided you and your fiancé a w...onderful experience. If there is anything else we can do for you, please never hesitate to let us know. We're always here to help. Thanks again, Melissa!

  • 5.0 out of 5
    January 28, 2020

    Instantly responded and they were always eager to assist if your lookingbfor anythong vehicle related from repairs new or used cars give them a call email... or text

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much, Dylan! We appreciate the review!

  • July 30, 2014

    This was my first time leasing a new car and the salesmen at the Frank Leta Honda made this process so positive and not stressful. I truly appreciate their... dedication to finding me the best car and deal out there. Will definitely return to this establishment!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 26, 2019

    We were shopping for a used CRV for my 16 year old daughter and Will was extremely helpful and understanding of our needs. He was able to work with us... for the perfect CRV for her and took his time to make sure everything was perfect. Michael in finance did a great job with our financing and was extremely knowledgeable on the entire paperwork process. Management checked on us and was extremely kind and understanding as well. Would definitely recommend this dealership for new or used purchase!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for this glowing review, Alex! We're so happy to hear Will helped find you the perfect vehicle for your daughter! We hope she's lovi...ng her new car and if there is ever anything else we can do for you, please be sure to let us know. Thanks again, Alex, and welcome to the Frank Leta family!

  • 1.0 out of 5
    September 26, 2019

    We have had the worst car buying experience we could think of! They really do not know how to treat potential customers. The salesperson was neither informed... about the car nor engaged in selling it. One of the cars that they showed us, which was supposedly cleaned and detailed, was full of human and animal hair and pieces of trash. The desk manager was unbelievably rude and condescending. If they treat you like this when you try buying from them, I don't even want to think about how they would treat you if you ever needed them to satisfy the warranty. After our experience, we would rather pay more to a different Honda dealer and be treated like any customer would deserve than ever buying from Frank Leta Honda.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Sinem, our GM, Murali Narendran, would like to speak with you about your experience at your earliest convenience. He can be reached directly at mnaren...dran@frankleta.com or by calling 636.336.5030. We look forward to speaking with you, Sinem.

  • 5.0 out of 5
    July 15, 2019

    Had a great experience at Frank Leta Honda! Bought the new 2019 accord sport and couldn’t be happier. My salesperson Kevin Jacobsmeyer Went great lengths... to get me into the car I wanted. At the end of deal I felt great driving off the lot and will recommend to my friends and family that frank lets Honda is the spot to go! Ask for Kevin Jacobsmeyer he’ll get you what you need.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're so glad to hear you enjoyed working with Kevin and found the car you were looking for, Ruben! If we can assist you with anything else, please ne...ver hesitate to let us know. Enjoy your new Accord Sport!

  • 5.0 out of 5
    June 28, 2019

    Just bought a Civic Sport. Spencer Dudley, at Leta Honda, helped me and my husband to decide which one, what color, price, etc. A great guy, very professional,... very eager to help in every way, shape or form!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    That's so wonderful to hear, Nana! Thank you so much for taking the time to leave us a review! We hope you're loving your Civic Sport and please let u...s know if Spencer or the rest of our team can assist you with anything else. Thanks again, Nana!

  • 1.0 out of 5
    May 30, 2019

    I bought a Honda from frank Leta in i Fallon Missouri, got stuck with a crv paid full price in October of 2018 , they New the problem with the gas mixing... with the oil was a problem, and sold it to me anyway , they paid for my taxi to get down there to buy it !!! But would not pay for it to be brought back to me !!! George the sales man says bring it in here , it will be Coverd , tryed to sell me a more expensive vehicle, the place is crap , now they won’t pick me up or bring the car back to me !!!! Crappy service and crappy place !! Stay away from this dealer

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Our Service Director, Jeff Lind, has attempted to reach out to you several times by phone and email. He would like to speak with you about any concern...s you may have and address them. He can be reached directly at jlind@frankleta.com. We look forward to speaking with you.

  • 5.0 out of 5
    July 27, 2018

    Scheduled appt for my 2017 Honda CRV, the lane change departure sensor warning was off, and rear warning was sensor was off. Paul Quisenberry was my Service... Agent, he was very nice and explained what he was checking and why. Very efficient and also washed my car while I was there. While I waited the Loyalty Rep checked on me, to make sure I knew what the Loyalty Program was about, I appreciate their attention to detail and great service.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    This is wonderful to hear! Thanks for the kind review and let us know if we can help you with anything else!

  • 1.0 out of 5
    May 16, 2018

    They were not honest . I didn’t feel they had my best interest . I didn’t like the guy who was trying to sell me on the car .

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    John, we're having trouble finding you in our system. Please feel free to call our GM, Allen Masengill, at 314.853.7020 or email him at amasengill@fra...nkleta.com. We look forward to helping you.

View More Reviews