Reviews
Write a reviewFrom the moment I arrived to sell my car, I was treated
From the moment I arrived to sell my car, I was treated very friendly. I was happy that I was not pushed to buy something in exchange. All the paperwork was prepared in advance, and I couldn't be more pleased with how fast and simple the sale was. Ready to recommend my friends.
From the moment I arrived to sell my car, I was treated
From the moment I arrived to sell my car, I was treated very friendly. I was happy that I was not pushed to buy something in exchange. All the paperwork was prepared in advance, and I couldn't be more pleased with how fast and simple the sale was. Ready to recommend my friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Quick and professional car repairs
I would like to thank the serviceman, Matt, who worked quickly and professionally to fix my Jeep after a breakdown. Even though I didn't make an appointment, he accommodated and helped me stay back behind the wheel. I would highly recommend the IAM dealership for car repairs.
Quick and professional car repairs
I would like to thank the serviceman, Matt, who worked quickly and professionally to fix my Jeep after a breakdown. Even though I didn't make an appointment, he accommodated and helped me stay back behind the wheel. I would highly recommend the IAM dealership for car repairs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
UPDATE: THE WORKERS AT INDY AUTO MAN NOT ONLY TRIED TO
UPDATE: THE WORKERS AT INDY AUTO MAN NOT ONLY TRIED TO "COMPENSATE ME WITH A $250 CHECK TO REMOVE THIS REVIEW" THEY ALSO TOLD ME THAT THEY WOULD BE UNABLE TO RECTIFY THIS ISSUE UNLESS I CHANGED MY REVIEW OF SERVICE! I HAVE INCLUDED SCREENSHOTS OF THEIR STAFF TEXTING ME SUCH! DO NOT BUY FROM THEM THEY RAN MY CREDIT FOR A CAR THEY SOLD HOURS PRIOR TO PULLING MY CREDIT. NOTIFIED ME THAT THE CAR WAS SOLD AND SUGGESTED THAT I LOOK AT THEIR INVENTORY! FOR CONTEXT I FILLED OUT A CREDIT FORM FOR A SPECIFIC CAR, WHICH THEY SOLD...MEANING THE CAR WAS NEVER IN THEIR POSSESSION! WEEKS LATER I HAVE A BETTER CAR.... FROM A BETTER DEALERSHIP.... FOR A BETTER PRICE! AND ALL I ASKED FOR FROM THEM IS A LETTER STATING FAULT SO THAT I CAN GET THE 8 CREDIT INQUIRIES REMOVED. PLEASE SEE THE ATTACHED SCREENSHOTS (screenshots can be found on google and facebook review) OF THEIR STAFF GIVING ME AN ULTIMATUM BEFORE SENDING THE LETTER. AGAIN, POOR INTERNAL COMMUNICATION, POOR MANAGEMENT AND LEADERSHIP, AND OVERALL 0/10 EXPERIENCE. I WILL ALSO BE TAKING FURTHER ACTION, AS THIS EXPERIENCE HAS BEEN HORRIBLE FROM SALES TEAM TO MANAGEMENT TEAM!
UPDATE: THE WORKERS AT INDY AUTO MAN NOT ONLY TRIED TO
UPDATE: THE WORKERS AT INDY AUTO MAN NOT ONLY TRIED TO "COMPENSATE ME WITH A $250 CHECK TO REMOVE THIS REVIEW" THEY ALSO TOLD ME THAT THEY WOULD BE UNABLE TO RECTIFY THIS ISSUE UNLESS I CHANGED MY REVIEW OF SERVICE! I HAVE INCLUDED SCREENSHOTS OF THEIR STAFF TEXTING ME SUCH! DO NOT BUY FROM THEM THEY RAN MY CREDIT FOR A CAR THEY SOLD HOURS PRIOR TO PULLING MY CREDIT. NOTIFIED ME THAT THE CAR WAS SOLD AND SUGGESTED THAT I LOOK AT THEIR INVENTORY! FOR CONTEXT I FILLED OUT A CREDIT FORM FOR A SPECIFIC CAR, WHICH THEY SOLD...MEANING THE CAR WAS NEVER IN THEIR POSSESSION! WEEKS LATER I HAVE A BETTER CAR.... FROM A BETTER DEALERSHIP.... FOR A BETTER PRICE! AND ALL I ASKED FOR FROM THEM IS A LETTER STATING FAULT SO THAT I CAN GET THE 8 CREDIT INQUIRIES REMOVED. PLEASE SEE THE ATTACHED SCREENSHOTS (screenshots can be found on google and facebook review) OF THEIR STAFF GIVING ME AN ULTIMATUM BEFORE SENDING THE LETTER. AGAIN, POOR INTERNAL COMMUNICATION, POOR MANAGEMENT AND LEADERSHIP, AND OVERALL 0/10 EXPERIENCE. I WILL ALSO BE TAKING FURTHER ACTION, AS THIS EXPERIENCE HAS BEEN HORRIBLE FROM SALES TEAM TO MANAGEMENT TEAM!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great place, very attentive staff
I visited this dealership several days ago to buy my elderly mother a new car. Kimberly did an exceptional job showing my mum what she was looking for and had excellent knowledge about the autos, comparing the comfort and safety of each we were stopped by. She was awesome to work with. I am glad my mother got a cozy Camry 2019. And I will be back to get another vehicle at some point. Thanks again, Kimberly, for your great help.
Great place, very attentive staff
I visited this dealership several days ago to buy my elderly mother a new car. Kimberly did an exceptional job showing my mum what she was looking for and had excellent knowledge about the autos, comparing the comfort and safety of each we were stopped by. She was awesome to work with. I am glad my mother got a cozy Camry 2019. And I will be back to get another vehicle at some point. Thanks again, Kimberly, for your great help.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Buying a car
The efficient work of the staff helped us choose a very good car. I liked the communication and speed. I hope for further cooperation.Thank you.
Buying a car
The efficient work of the staff helped us choose a very good car. I liked the communication and speed. I hope for further cooperation.Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Buying car
I have never purchased a car from this dealership. Very attentive and friendly staff. I plan to continue to cooperate with you. Thanks a lot.
Buying car
I have never purchased a car from this dealership. Very attentive and friendly staff. I plan to continue to cooperate with you. Thanks a lot.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience at car dealership
I visited Indy Auto Man dealership to buy a bmw 3 series. I was not able to pull the trigger same day, but was able to buy it 3 days later. Great experience.
Great experience at car dealership
I visited Indy Auto Man dealership to buy a bmw 3 series. I was not able to pull the trigger same day, but was able to buy it 3 days later. Great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dishonest, BUYER BEWARE
I was looking at a 2016 Mercedes g63, vehicle was described to me as solid and immaculate. It has a broken front grill, paint work: chips and dings everywhere as well as the main comment screen has a huge line across it. It was a $300 Uber ride home which they promised to pay but never did! Completely dishonest, BUYER BEWARE!!
Dishonest, BUYER BEWARE
I was looking at a 2016 Mercedes g63, vehicle was described to me as solid and immaculate. It has a broken front grill, paint work: chips and dings everywhere as well as the main comment screen has a huge line across it. It was a $300 Uber ride home which they promised to pay but never did! Completely dishonest, BUYER BEWARE!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Amazing service!
Had amazing experience working with Kim Matuszak and whole group at Indy AutoMan ! Fast, customer friendly, high quality service. Will definitely recommend for my friends and family for business!
Amazing service!
Had amazing experience working with Kim Matuszak and whole group at Indy AutoMan ! Fast, customer friendly, high quality service. Will definitely recommend for my friends and family for business!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good value for your car to sell
Victor is a striking auto consultant with your best interest in mind. He ensures that your needs are met, whether budgeting a purchase or selling your car to the dealership. I was selling my wife's auto, as she turned to work from home, and we no longer need it. I will be glad to conduct my business at IAM in the future.
Good value for your car to sell
Victor is a striking auto consultant with your best interest in mind. He ensures that your needs are met, whether budgeting a purchase or selling your car to the dealership. I was selling my wife's auto, as she turned to work from home, and we no longer need it. I will be glad to conduct my business at IAM in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase