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Indy Auto Man

4.0 out of 5 4.0
Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 10:00 AM - 12:00 PM

Indy Auto Man Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

10:00 AM - 5:00 PM

Tuesday

10:00 AM - 5:00 PM

Wednesday

10:00 AM - 5:00 PM

Thursday

10:00 AM - 5:00 PM

Friday

10:00 AM - 5:00 PM

Saturday

10:00 AM - 12:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2009

Indy Auto Man - home of the best used cars in Indianapolis, Indiana. We've build a reputation for selling high quality used cars backed by extraordinary service.

...



We offer a variety of car financing programs, and provide our customers with a variety of extended service contract plans to protect their used car after a purchase has been made.

Call us today at (317) 814-7520 to schedule a test drive. Visit us at our new location: 4031 S. East St., Indianapolis, IN 46227

"Great Cars, Great Prices!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.0 out of 5 4.0
1543 lifetime reviews. Includes reviews of Indy Auto Man from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 4.0 out of 5
    September 12, 2020

    Great group to work with from Jamie to the finance team I found the car I wanted online flew in from Cleveland they picked me up at the airport took me... to the car and I was on my home in my new car in no time a few bugs with the car but you get that with all used cars nothing that can't be fixed thanks again guys for all you do

    4.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    4.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Sam W

    Finance Manager

    NOT RATED

    Amy B

    Sales Director

    NOT RATED

    William S.

    Service Advisor

    NOT RATED

  • 5.0 out of 5
    September 10, 2020

    I was looking at a few different BMWs and my sales agent Jarrett was great. Prices are reasonable and attentiveness to our needs and requests were met.... Good communication with Jarrett via email and text. Nice place, nice people. I didn’t buy this time, but I will definitely be back!

    5.0 out of 5
    Customer Service
    Not Applicable
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    Not Applicable
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    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • December 10, 2019

    Great experience! I inquired about a vehicle online and received a phone call quickly. I scheduled a test drive and drove my new ride home the same day.... Thank you Indy Auto Man!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind review. We appreciate you. Please let your friends and family know that we are here to assist them with their vehicle needs a...s well. ~ Amy Bannor Sales Director Indy Auto Man

  • 5.0 out of 5
    August 30, 2020

    Chris was so helpful. He helped me find a great car that was affordable. He answered all my questions I highly recommend Indy Auto Man!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    August 28, 2020

    The worst dealer I have ever worked with. They lied throughout the entire process. Lied about fee's and cost of items. When it came down to the finance... numbers and there were items on there that was not suppose to be on there they got very mean and aggressive with me when I asked them about extra unnecessary fees for things I didn't want. They did not want to remove them. We could not end up doing business with a dealer that was this dishonest and rude.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    2.0 out of 5
    Pricing
    Does not recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Indy Auto Man

    Hi Austin. I see that you contacted us and were not happy about the fees that are charged on the purchase of a car. We have all fees posted online wit...h every vehicle we sell and I would gladly go over each of them with you and why the state and the dealership have to charge them. I see that my finance manager did talk with you about optional products that we offer as well. Please feel free to reach out to me regarding any questions that you have about the cost of purchasing our vehicles. 317-576-4427 Amy Bannor


    Worked with:
    Sam W

    Finance Manager

    NOT RATED

  • 1.0 out of 5
    August 28, 2020

    The worst dealer I have ever worked with. They lied throughout the entire process. Lied about fee's and cost of items. When it came down to the finance... numbers and there were items on there that was not suppose to be on there they got very mean and aggressive with me when I asked them about extra unnecessary fees for things I didn't want. They did not want to remove them. We could not end up doing business with a dealer that was this dishonest and rude.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Austin, thank you for voicing your concern. I am truly sorry that we came across as rude, dishonest, and aggressive. Please reach out to me at 317.59...3.5650 so we can talk about your experience and see what we can do. We listed all fees on our website in the disclaimer section for each vehicle we sell. Would love to hear your opinion and ideas on the clarity of the disclaimer. I will highly appreciate your input on making car buying experience more transparent.

  • 4.0 out of 5
    August 26, 2020

    Very nice and friendly service. It was very nice not being pressured into anything. Chris Webster is a nice guy to work with and I would recommend to... all.

    5.0 out of 5
    Customer Service
    Not Applicable
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    5.0 out of 5
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    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Mark! Thank you for the kind review. We appreciate that you shared your experience. If you have any feedback as to how we can earn a full 5 star...s on your next visit I would love to hear it. My direct contact information is 317.576.4427 Amy Bannor Sales Director

  • 5.0 out of 5
    August 25, 2020

    I had a very good experience at this place.Thank you Kenyatta Turner for going above and beyond to help me. Keep up the good work.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Tina! Thank you for the kind review. We appreciate that you took the time to share your experience with us at Indy Auto Man. We look forward to ...working with you for any of your future vehicle needs as well. ~ Amy Bannor Sales Director

  • 5.0 out of 5
    August 21, 2020

    Very different type of experience here. Kenyatta was awesome and helped keep everything stress free for me during the car shopping process. I got the... car I wanted and in my budget. Couldn't be happier.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    August 15, 2020

    Purchased a Chrysler 300 back in April, Foglamps did not work.... Tool them 3 trips to rectify that situation, when come to find out the vehicle had been... in an front end collision and the bumper that was replaced was an OLDER after market product! Now my bumper has chipped paint and is literally falling apart! This is absolutely unacceptable . If you do the inspection and repairs you need to fix the vehicle as it needs to be!!i have contacted IAM and am constantly being given the run around , I would like a remedy to this ASAP as this is not what I signed up for..... Dishonesty at its best! I would be very cautious about a purchase!

    2.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Leo. Thank you for the honest feedback, I am so sorry that your experience was frustrating for you. I have reached out to my service department... to make sure that they are going to answer any questions that you have. If you do not get a response from them please call my direct line at 317.576.4427. ~ Amy Bannor Sales Director

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