Reviews
Our salesman, Madison, was great!
Our salesman, Madison, was great! He answered our questions and never made us feel pressured. I did not like being forced to use the dealership's preferred lender. I will be moving my loan to my preferred lender as soon as possible. The finance office was way too slow. Purchasing a vehicle should not take 5-6 hours.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your feedback and for choosing our dealership. We are happy to hear that Madison provided great service. We apologize for the inconvenience with the preferred lender and the slow finance process. We will do our best to improve in these areas to ensure a smoother experience for our customers in the future.
Great experience working with Joshua his communication
Great experience working with Joshua his communication skills are A1. Definitely recommend him and EchoPark!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words! We pride ourselves on top-notch communication and are thrilled to hear about your positive experience with Joshua and EchoPark. Thank you for recommending us!
Was very pleased with the service.
Was very pleased with the service. My sales rep Krista was great. She was knowledgeable, patient, answered all my questions and helped me walk out a happy customer. She was reachable via phone and text which made things much easier. Overall experience was great. I would return here to purchase a vehicle and would definitely send others
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your positive review! We are thrilled to hear that Krista provided exceptional service and made your car-buying experience a great one. We're glad you felt supported throughout the process and we would love to have you back as a satisfied customer. Don't forget to spread the word to others!
Mee was amazing!
Mee was amazing!! She helped with all of our needs and was very accommodating. I have never had better service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words! We pride ourselves on providing exceptional service and it's always a pleasure to hear when our customers have such a positive experience. We look forward to assisting you again in the future! #CustomerSatisfaction #GreatService
Having the ability to get a good car as a first time
Having the ability to get a good car as a first time dealer with manageable payments is truly a blessing and i’m thankful to have done it through echopark🤍
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We are so happy to hear that you had a positive experience with us at EchoPark. Providing you with manageable payments and a great car is what we strive for. Thank you for choosing us! 🚗🎉 #CustomerSatisfaction #EchoParkProud
Mee helped us to get the ideal car that we wanted.
Mee helped us to get the ideal car that we wanted. She is patient and very good at her job. If you are looking for car, ask for Mee or Christy Hing
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words! We are thrilled that Mee was able to assist you in finding your dream car. We will be sure to pass along your praise to her and Christy. Thank you for choosing our dealership!
Mee is great to work with.
Mee is great to work with. She is very patient and professional and help me to get the best deal done and drive out with the car I love. Highly recommend her!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words! It was a pleasure working with you and I'm thrilled that you love your new car. We truly strive to provide excellent customer service and we appreciate your recommendation. Happy driving!
Interest rate did not correlate with credit rating.
Interest rate did not correlate with credit rating. I had to insist on an additional review. I did purchase the car but had doubts that this was the very best deal possible.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We apologize for any inconvenience regarding the interest rate. We always strive to provide the best deal possible for our customers. Thank you for your feedback, and we are happy that you decided to purchase a car from us. We hope to continue to exceed your expectations in the future. Thank you for choosing our business!
Aaron was great from start to finish.
Aaron was great from start to finish. Financing was easy and everyone I encountered were very professional.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We're glad to hear that Aaron and our team were able to make your financing process smooth and professional. We appreciate your business!
Aaron was great to work with!
Aaron was great to work with! Would buy another car from him in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the wonderful review! We are thrilled to hear that Aaron provided you with a great experience. We look forward to working with you again in the future.