Reviews
Our Service Advisor John was awesome!
Our Service Advisor John was awesome! He quickly identified our problem and got it fixed! I highly recommend John and Hendrick Motors of Charlotte
Our Service Advisor John was awesome!
Our Service Advisor John was awesome! He quickly identified our problem and got it fixed! I highly recommend John and Hendrick Motors of Charlotte
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience at Hendrick Mercedes in Charlotte where
Great experience at Hendrick Mercedes in Charlotte where they were attentive from walk-in to drive out. Especially helpful was Hunter McCreery in Sales who went the extra mile to find what vehicle was a fit... test drives, detail, reaching agreement. Chris Minich helped seal the deal. Good follow up too.
Great experience at Hendrick Mercedes in Charlotte where
Great experience at Hendrick Mercedes in Charlotte where they were attentive from walk-in to drive out. Especially helpful was Hunter McCreery in Sales who went the extra mile to find what vehicle was a fit... test drives, detail, reaching agreement. Chris Minich helped seal the deal. Good follow up too.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I’ve had a great relationship with my service advisor
I’ve had a great relationship with my service advisor Johnathan.always a pleasure to have my car serviced.
I’ve had a great relationship with my service advisor
I’ve had a great relationship with my service advisor Johnathan.always a pleasure to have my car serviced.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service was excellent, everything went smooth and was
Service was excellent, everything went smooth and was quick and easy. Jake was my advisor and was great!
Service was excellent, everything went smooth and was
Service was excellent, everything went smooth and was quick and easy. Jake was my advisor and was great!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
James, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Hendrick Motors of Charlotte - Mercedes-Benz
Savannah was great she always goes above and beyond and
Savannah was great she always goes above and beyond and has a smile on her face! Thank you Hendrick
Savannah was great she always goes above and beyond and
Savannah was great she always goes above and beyond and has a smile on her face! Thank you Hendrick
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Charlottegirl, we're happy you found our staff to be so supportive during your experience here at Hendrick Motors of Charlotte - Mercedes-Benz. Please don't hesitate to reach out if there's anything additional we can do for you.
The service here is so great, Jake was my service advisor
The service here is so great, Jake was my service advisor and made the whole process so easy!
The service here is so great, Jake was my service advisor
The service here is so great, Jake was my service advisor and made the whole process so easy!
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Brett, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Hendrick Motors of Charlotte - Mercedes-Benz
Hendrick Motors always provides the best and quickest
Hendrick Motors always provides the best and quickest service for my Mercedes. Patrick keeps me up to date during the service and meets any requests that I may have.
Hendrick Motors always provides the best and quickest
Hendrick Motors always provides the best and quickest service for my Mercedes. Patrick keeps me up to date during the service and meets any requests that I may have.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kendall Toineeta, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Hendrick Motors of Charlotte - Mercedes-Benz
I had a great experience, got an appointment quickly, the
I had a great experience, got an appointment quickly, the service was done in the time indicated and done well.
I had a great experience, got an appointment quickly, the
I had a great experience, got an appointment quickly, the service was done in the time indicated and done well.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Jake Reeves at Charlotte Mercedes Benz is an exceptional
Jake Reeves at Charlotte Mercedes Benz is an exceptional person. He assisted me in the service department with an unexpected issue. His smiling face throughout, he expedited the service with excellent repair and timing. I could not have had a better experience!
Jake Reeves at Charlotte Mercedes Benz is an exceptional
Jake Reeves at Charlotte Mercedes Benz is an exceptional person. He assisted me in the service department with an unexpected issue. His smiling face throughout, he expedited the service with excellent repair and timing. I could not have had a better experience!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Debbie, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Motors of Charlotte - Mercedes-Benz!
I had an amazing experience at Hendrick Motors of
I had an amazing experience at Hendrick Motors of Charlotte Mercedes Benz! The team was incredibly professional and welcoming, especially Rachel and Kylie in guest services. They went above and beyond to ensure I felt welcomed, answering all my questions with patience and expertise. The entire process was smooth, and I couldn’t be happier with my purchase. I highly recommend this dealership to anyone looking for top-notch service and a great selection of vehicles!
I had an amazing experience at Hendrick Motors of
I had an amazing experience at Hendrick Motors of Charlotte Mercedes Benz! The team was incredibly professional and welcoming, especially Rachel and Kylie in guest services. They went above and beyond to ensure I felt welcomed, answering all my questions with patience and expertise. The entire process was smooth, and I couldn’t be happier with my purchase. I highly recommend this dealership to anyone looking for top-notch service and a great selection of vehicles!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi Samuel, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! We look forward to your next visit! Take care!