Hendrick Motors of Charlotte

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
87 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    January 7, 2020

    Our sales rep for our new GLE 450, Tyler Antram did a superior job.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Jerry Fitzgerald, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet... your expectations! We have passed your compliments along to Tyler. We look forward to serving you in the future!

  • 5.0 out of 5
    January 6, 2020

    Just leased a 2020 GLC 300. Had the best experience and would highly recommend!

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    Shopped for a new car
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    Dealer Response

    Hi Dawn Porta, we are very happy to have provided you with such a positive experience! Thank you for taking the time to leave us with feedback! We loo...k forward to serving you in the future!

  • April 17, 2018

    Forrest was an exceptionally nice representative and very accommodating. The staff, as a whole, was very friendly. The entire sales process was stress... free and I believe very fair and reasonable.

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    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Mohammadb, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Motors of Charlotte - Mercedes-Benz.

  • 5.0 out of 5
    December 30, 2019

    Always the best service , always polite and willing to help. We love working with Michael D but all personal is the best

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    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Alina, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Hendrick Motors of Charlotte - Mercedes-B...enz. Thank you for taking the time to leave us with feedback! I'll pass your compliments along to Mike :)

  • 5.0 out of 5
    December 30, 2019

    The best experience I have ever had buying a car, friendly, honest and caring about what I wanted. Great facility it has everything you need. But what... impressed me the most was the staff courteous, friendly and just nice people.

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    Shopped for a new car
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    Dealer Response

    Christopher Dawson, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Merced...es-Benz! We look forward to serving you in future!

  • 5.0 out of 5
    December 30, 2019

    The best quality customer service a dealership has to offer.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Tequila Neal, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet you...r expectations!

  • 5.0 out of 5
    November 12, 2019

    Jon Fortier always gets me in and out as quickly as possible, and because I use me Sprinter van for work, time is money.

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    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Groom, Dog. Groom!, we are glad we could help! Thank you so much for taking the time to write this review!!! We hope that you enjoy your weekend!!!

  • 5.0 out of 5
    November 4, 2019

    They made my service appointment super easy, convenient and they were accommodating.

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    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Mari Prakash, we are so pleased you enjoyed your visit to Hendrick Motors of Charlotte - Mercedes-Benz! Thank you for taking the time to leave us with... feedback!

  • 4.0 out of 5
    October 26, 2019

    To this day I have no idea how some things work Fred was very helpful he came to me when I told sales manager that sales person was busy even for service... request did one not three. Again Fred was very helpful. I have leased several Merced?s

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    Dealer Response

    James Wolf, thank you for your kind words and this wonderful review! Fred is off today but when he comes in tomorrow, we will ask him to reach out to ...you:)

  • 5.0 out of 5
    October 23, 2019

    Excellent service, friendly atmosphere, guaranteed precision, trust worthy

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    Came in for service or repair
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    Dealer Response

    Youssef Jeheish, it's experiences like yours that really keep us motivated! Thank you for taking the time to leave us with feedback! I hope that you h...ave a fantastic weekend!

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