Reviews
I have had a wonderful experience with Hendricks Mercedes service department Especially Jonathan my service advisor who was helpful insightful and did an overall great job.
I have had a wonderful experience with Hendricks Mercedes service department Especially Jonathan my service advisor who was helpful insightful and did an overall great job.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
The dealership is excellent…great customer service, clean and very professional. An extremely pleasant experience.
The dealership is excellent…great customer service, clean and very professional. An extremely pleasant experience.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Clean, friendly, helpful, very accommodating and easy to work with from start to finish. The sales and management are wonderful
Clean, friendly, helpful, very accommodating and easy to work with from start to finish. The sales and management are wonderful
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Service at Hendrick Motors Mercedes in Charlotte, NC never disappoints! My Service Advisor John D?Errico is always friendly & helpful and I?ve never been disappointed with any of the service technicians.
Service at Hendrick Motors Mercedes in Charlotte, NC never disappoints! My Service Advisor John D?Errico is always friendly & helpful and I?ve never been disappointed with any of the service technicians.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi John Dail, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!
I’ve never had a better customer service experience than I did with Tom Aumuller at Hendrick Mercedes. Tom and the team made the entire process smooth, enjoyable, and stress-free. He was professional, honest, and went above and beyond to make sure everything was perfect. I’ll definitely be back for my next AMG.
I’ve never had a better customer service experience than I did with Tom Aumuller at Hendrick Mercedes. Tom and the team made the entire process smooth, enjoyable, and stress-free. He was professional, honest, and went above and beyond to make sure everything was perfect. I’ll definitely be back for my next AMG.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Alvardavalos, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! Alvardavalos, reviews like this give us motivation and help us ensure we provide high-quality care. We're glad to hear Tom delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Hands down the best customer service experience of my life! Tom Aumuller and the entire team at Hendrick Mercedes absolutely exceeded my expectations. Tom was incredible to work with friendly, honest, and genuinely cared about making the experience special. He went the extra mile every step of the way. I couldn’t be happier and can’t wait to come back for my next AMG purchase!
Hands down the best customer service experience of my life! Tom Aumuller and the entire team at Hendrick Mercedes absolutely exceeded my expectations. Tom was incredible to work with friendly, honest, and genuinely cared about making the experience special. He went the extra mile every step of the way. I couldn’t be happier and can’t wait to come back for my next AMG purchase!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Alvar Davalos, reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please give us a call. We're always happy to help!
I would recommend Hendrick Motors of Charlotte to anyone in the market for a new car. I decided to check out their showroom and was impressed by the cars. Rachel came up to me asking if I needed any assistance and offered me something to drink. I felt very welcomed and will be back to compete my car buying journey. Thank you all.
I would recommend Hendrick Motors of Charlotte to anyone in the market for a new car. I decided to check out their showroom and was impressed by the cars. Rachel came up to me asking if I needed any assistance and offered me something to drink. I felt very welcomed and will be back to compete my car buying journey. Thank you all.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Daniel, we are so pleased you enjoyed your visit to Hendrick Motors of Charlotte - Mercedes-Benz! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Excellent response to my service needs! Provided pickup and delivery of my vehicle. I highly recommend Hendricks Motors of Charlotte and John Derrick as service advisor.
Excellent response to my service needs! Provided pickup and delivery of my vehicle. I highly recommend Hendricks Motors of Charlotte and John Derrick as service advisor.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Thomas, thank you for taking the time to rate us! You really made our day today.
Of course, exceptional vehicles, but also top-notch service, professional and friendly staff who are always looking out for my best interests, easy to schedule service, and reliable repair estimates. Total package!
Of course, exceptional vehicles, but also top-notch service, professional and friendly staff who are always looking out for my best interests, easy to schedule service, and reliable repair estimates. Total package!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Bmwow, we are so pleased you enjoyed your visit to Hendrick Motors of Charlotte - Mercedes-Benz! Please don't hesitate to reach out if there's anything additional we can do for you.
I always have a good experience when I come to the dealership. All employees are welcoming and nice and helpful. Devin was awesome.! He was able to give me up-to-date information on my vehicle via text, which is what works best for me.
I always have a good experience when I come to the dealership. All employees are welcoming and nice and helpful. Devin was awesome.! He was able to give me up-to-date information on my vehicle via text, which is what works best for me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, wow, thank you for rating us so many stars! We're thrilled that you had such a positive customer experience! We hope that you'll consider us again in the future.