Hendrick Motors of Charlotte

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Reviews

4.9
(292 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Great Experience. Perfect Vehicle!

Bought my GLE from Scott Miller at Hendrick motors Mercedes. It was very pleasant working with Scott and team. They went above and beyond to take care of every detail. I highly recommend them for your next vehicle purchase.

5.0

Amazing service and hard working guys

Edvinas Buta did great job for my car service, I am so pleased about it, he is the best mechanic in town, i will bring my car next time for sure and highly recommend to everyone to do so

Dealer response

Medardas B., thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

5.0

Awesome

Jake was Informative and engaged with positive energy. His professionalism was greatly appreciated!

Dealer response

Hi Tarsha Washington, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! Thank you, and have a fantastic day!

5.0

Hendrick Motors of Charlotte Mercedes Benz

I have had my car serviced at this dealership for years now and have worked with every advisor. Each and every one of them are amazing and have always made sure I have been taken care of. I will continue coming to his dealership for all my car repairs and/or services.

Dealer response

Elizabeth, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! Please don't hesitate to reach out if there's anything additional we can do for you.

5.0

Best experience in a dealership by far!

Took my c230 in for service and also had a check engine light on. My advisor took great care of me and told me that my check engine light was covered under warranty and would be fixing it for me same day! Never had this great of an experience at any dealer. Definitely will be returning!

Dealer response

Hi John Blackmon, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! Thank you, and have a fantastic day!

5.0

ibrahimtrans@gmail.com

Chris always professional and does a great customer service. Thank you Chris

Dealer response

Abdelrahim Ibrahim, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Hendrick Motors of Charlotte - Mercedes-Benz

5.0

Option One Plumbing

Freddie has been professional since the time i started working with him. Great communication, and id recommend him and mercedes to anyone!!

Dealer response

Nick Brakefield, we are so pleased you enjoyed your visit to Hendrick Motors of Charlotte - Mercedes-Benz! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

5.0

Superlative Staff

From our first contact online with Hendrick Motors of Charlotte and all the way through the sales and delivery process, our experience with all of the people at Hendrick exceeded expectations. Our special Thanks go to Scott Miller our Sales Consultant, Michael Fargas, our Finance Manager, Fred our walk-around and vehicle demonstration expert, and Sarah, our Client Services Manager. We drove 900 miles to do business with Scott, Michael, Fred and Sarah and are so glad we did. These wonderful people give Hendrick Motors the Great Reputation that the dealership deserves and can be so proud of.

Dealer response

Ed Burns, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

5.0

Wake at Hendricks Mercedes

Wale was courteous and provided excellent customer service. First time buying a car in 15+ years. He was of great assistance.

Dealer response

Kevin G, we are so pleased you enjoyed your visit to Hendrick Motors of Charlotte - Mercedes-Benz! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Motors of Charlotte - Mercedes-Benz!

5.0

Great experience

Courteous service. The service I had done was going to take 4 hrs. The dealership provided Uber service for me so I did not have to wait the entire time at the dealership. They sent video of my vehicle inspection. Top notch service!

Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Read all 292 reviews