Thank you. Your email has been sent to the dealer.

Share 

Reviews

4.9
317 lifetime reviews. Includes reviews of Hendrick Motors of Charlotte from DealerRater.com
  • Outsatnding service by Shea White
    March 2, 2017

    I had spotted the car on line and contacted Hendrick Motor group and was contacted back by Shea , he went beyond to help me with the price and ser...


    Show Full Review

    I had spotted the car on line and contacted Hendrick Motor group and was contacted back by Shea , he went beyond to help me with the price and service when I travelled down south to view the car . A highly motivated and knowledgeable staff member that I would without a doubt travel the six hours again to deal with .

    Does recommend this dealer

    Hide Full Review
  • Amazing Sales Experience with Shea White
    February 20, 2017

    In the past 2 weeks, I've been able to procure 2 awesome Mercedes-Benz vehicles at what I deem to be a very favorable terms. None of this would h...


    Show Full Review

    In the past 2 weeks, I've been able to procure 2 awesome Mercedes-Benz vehicles at what I deem to be a very favorable terms. None of this would have been possible were in not for Shea and the finance team at Hendrick Motors of Charlotte. Shea was willing to use whatever means of communication worked best for me and even replied on his days off. I'm quite busy both at home and work, so I tend to deal via e-mail as it's something I'm able to do while multi-tasking. It's also easier for a dealership sometimes. Between Shea and his Finance Manager (Gantt - who was also awesome!), we were able to discuss the deals in their entirety so that all I had to do was show up and sign some papers. To me, that, combined with the deal itself, is the most important thing. I do not have the time nor inclination to spend a full day at a dealership. Shea was able to meet all my needs and when said paperwork was completed, took all the time I needed to show me the functions on the new cars and how to use them. He even went so far as to copy the radio/satellite preset stations from my trade-in vehicle and set up my new car so it was one less thing to worry about. He went over as much or as little as I wanted. He made certain to set up my cell phone so I could take and make calls on my ride home, but I was more interested in enjoying the ride. When I'm ready for my next Mercedes, I know to whom I'll be reaching out. Also, most of my friends and family come to me for help with vehicle purchases/leases. I'll be sure to refer them to Shea or work with him on their behalf. Thanks for making everything so easy Shea!

    Does recommend this dealer

    Hide Full Review
  • Excellent Sales Experience!
    February 9, 2017

    Katie Shaffer worked diligently to negotiate through a bunch of personal requirements and atypical requests... she was expeditious and knowledgeab...


    Show Full Review

    Katie Shaffer worked diligently to negotiate through a bunch of personal requirements and atypical requests... she was expeditious and knowledgeable throughout the entire process. Highly recommended! Thank you kindly Katie!

    Does recommend this dealer

    Hide Full Review
Read All Reviews

About Our Dealership

Dealer on Cars.com since September 2016