Reviews
My sales Manager Sarah was very attentive and answered...
My sales Manager Sarah was very attentive and answered all my inquiries. I could not take delivery until new tires were installed which is very fair however the new tires were not OEM spec and the GX rode extremely harsh and shook bad over 65 mph. Being an out of town customer I was unable to address at the dealer and had discount tire try and balance the tires the dealer installed. It turns out the tires branded cheap model "LingLong" the dealer installed were not adequate and I ended up spending 1K on the OEM. This was pretty unacceptable given I purchased this nice of vehicle for my wife. Again Sarah was top of the line.
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- Buying process —
- Quality of repair —
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Sarah was the worst sales person ever she had an attitude...
Sarah was the worst sales person ever she had an attitude that was very hard to work with, unprofessional, very argumentative she overpromise and under delivered multiple times and then tried to blame me. She told me I was difficult to work with after I was just trying to correct her mistakes. She would promise me times and other items and I will drive all the way from Friendswood and she would change everything and expect me to drive all the way back to Friendswood and come back again over and over. And FYI I paid my deposit and cash the very first day via wire so I kept my promise and my side of the bargain she did not.
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Love my car, however it was not ready at time of pick up...
Love my car, however it was not ready at time of pick up and one of my front bumper covers was completely missing. The sales rep was very rude and did not make me feel like I was a top priority she kept giving me the wrong payment amounts. She also lacked active communication. My emails weren’t replied to until I escalated the situation to management and even she was RUDE. The only thing that saved this dealership from me walking away was the fact that this was the best deal offered on the exact car I wanted. So overall I will not be coming back strictly because of the treatment. When they have a better staff maybe they will be worth three or four stars.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I have bought many cars over the years. I never have been...
I have bought many cars over the years. I never have been as pleased as I am with Belinda and Ultimate. Belinda did everything to make sure I was pleased with my Mini Cooper. I highly recommend Ultimate and will buy my next car here.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
From the very beginning my experience with Jorge from...
From the very beginning my experience with Jorge from Ultimate Motorsport was a very pleasurable one. I have never purchased a car online before but he made it an easy transation. I would highly recommend doing business with them.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jorge is the man!! Recently bought a Honda Crosstour from...
Jorge is the man!! Recently bought a Honda Crosstour from this dealer and Jorge is they guy to go to. He gave me a good deal and even helped me to get a better offer from my finance company. Great guy to do business with!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
If you are looking to purchase a vehicle this is the...
If you are looking to purchase a vehicle this is the place to go Jorge the salesman is the best he is honest efficient and trustworthy He really looks out for the customer’s best interest. I highly recommend him he’s the guy to go to
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
George gave me a very good deal. He was professional and...
George gave me a very good deal. He was professional and nice to work with. He took me to the bank to Get money and also to a restaurant to grab something to eat since i came with an uber
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Stay away. Bought a Porsche and an agreed upon warranty...
Stay away. Bought a Porsche and an agreed upon warranty was part of our deal prior to signing. After signing papers and puting 17,000 cash down, we were informed that the Porsche doesn't apply for the warranty. Prior to leaving, we were assured we would be taken care of but instead they screwed us. Found plenty of problems after bringing the car home and had to pay for all the repairs ourselves when we should have been able to bring the vehicle back to be serviced. Beyond misleading. Spend your money elsewhere. Side note: They give you a gas card if you leave a positive review on this site. No wonder their rating is high. Place is a joke.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Buyer beware!!!
Stay away. Bought a Porsche and an agreed upon warranty was part of our deal prior to signing. After signing papers and puting 17,000 cash down, we were informed that the Porsche doesn't apply for the warranty. Prior to leaving, we were assured we would be taken care of but instead they screwed us. Found plenty of problems after bringing the car home and had to pay for all the repairs ourselves when we should have been able to bring the vehicle back to be serviced. Beyond misleading. Spend your money elsewhere.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase