Reviews
Great experience
Excellent service from start to finish!!! I am absolutely thrilled with my Porsche Cayenne and the customer service from Cheryl and Belinda! They have a variety of vehicles to choose from and the price you just can’t beat! Very satisfied and will be looking to purchase from them in the future!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mr. Ybarra sold me my car about two weeks ago and I...
Mr. Ybarra sold me my car about two weeks ago and I couldn’t be more pleased with my purchase. He was a friendly and knowledgeable man to work with. I highly recommend him for your next car buying experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wonderful to hear that your experience was pleasant and Jorge was able to meet your buying needs.
Great customer service/Easy and fast
Was looking for a good vehicle for my wife and found one on car gurus. I called the dealership and Mr Dennis attended to me, he was really professional and worked with us on the price and financing. My wife was very happy as we walked out with a good car BMW. I'll recommend this place. The above was my old review. They made me write this to get free gas before I took this car home. Now this review below is the right one. ................................................................................. They sold me a car with a bad catalytic converter and burned out sensors. After I signed the contract and took this car home a few days later it's at the mechanic and I am having to pay $2000 to fix the issue. Very dishonest seller. This car was for my wife and I felt played. So my advice before you purchase a car off this lot make sure to get it tested my a good mechanic what glitters is not always gold.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for the feedback and we do value customer service. We do encourage our customers to purchase an independent inspection prior to purchase and additionally offer an extended warranty that ranges from 3-month coverage to 6-year coverage depending upon your needs. I would recommend you using the extended warranty you purchased to cover your repairs and our experience the warranty company has been phenomenal in covering claims by our customers. We can not anticipate unforeseen issues as these are preowned vehicles, however we strive for customer service and are here to assist in any way we can if you contact our office directly 281-506-8808
They where friendly knowledge on what I wants Respectful...
They where friendly knowledge on what I wants Respectful and they gave us a good price on our vehicle Will recommend them to my family and friends
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the delightful feedback and we strive to provide the highest level of customer service. Let us know if we can be of assistance in the future with your next vehicle purchse.
Excellent experience
Customer friendly,no hassle to buy. Allows the potential purchaser to make informed decision without pressure Richard was professional and courteous. Quality vehicles with great prices.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jorge On point sales guy . Straight to the point....
Jorge On point sales guy . Straight to the point. Highly recommended. Cheryl the best and finest when it comes to management. Corrie , very nice and welcoming. Pleasant to talk to
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great transaction!
Jorge came through for me! I purchased a Hummer H2 SUT fantastic vehicle in great shape. Jorge made the process easy and painless. I would do business with Ultimate again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Rj is a great guy and good car salesman..be sure to ask for
If you're ever looking for a reliable car please take time out to visit these folks..good service ..car are priced good and they're very clean
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service.
Jorge Ybarra went above and beyond to get us approved!! Great customer service!! He even stayed late to get the job done! Awesome place to buy!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
A-1 for sure
Fast process, did everything online and over the phone. Just went to pick up and had everything ready to go. Recomend asking for Jorge ybarra. 100% real with you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car