Reviews
Awesome Experience
This experience was painless and fast. I recommend you to buy from this location. Quinton Kirk did a phenomenal job. Everything that I needed he provide. Thanks Quinton!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We know that you have choices when it comes to your automobile needs, but we are thrilled and grateful that you chose Ultimate Motorsports to meet them! If there is anything we can do in the future, for you or someone you know, please don’t hesitate to let us know. Thank you again!
Amazing Buying Experience
Thanks so much to Traci, she was amazing. We bought the car sight unseen, other than online. Car was exactly as described. I would definitely go back!!!! Traci was super helpful & made thr buying experience super easy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are thrilled that your car buying experience with us was so awesome! We pride ourselves in great customer service and the very good quality of our vehicles. We hope you will let us service all of your automobile needs in the future!
Smooth car buying experience.
Started out the day just planning to go around looking at some of the cars we saw on the internet. Ultimate Motorsports was our first stop and our last. When we arrived, Quinton greeted us and made us feel very welcome. He took no time getting us out looking at the different cars we had picked out. I was very impressed with the car selections they had and how friendly everyone was. Quinton helped us pick the right vehicle at a nice price. It took us longer to drive to the dealer and back home then it took Quinton to sell us our car. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We know that you have choices when it comes to your automobile needs, but we are thrilled and grateful that you chose Ultimate Motorsports to meet them! If there is anything we can do in the future, for you or someone you know, please don’t hesitate to let us know. Thank you again!
Caution!
CAUTION! In my opinion, it seems like a gamble, with pretty poor odds, to do business with Ultimate Motorsports (“UMS”). You might wind up with a good car and a good deal. Or not. Ultimate Motorsports shows an address in Stafford, Texas, but also operates at 10311 Altonbury Ln in Houston, where they specialize in internet sales, often advertising on eBay. We are an out-of-state buyer. Our experience was this: they offered what looked like a good deal, and showed us the proposed Bill of Sale. They required a $500 dollar “non-refundable” Deposit to hold the car, which we paid, after having a cursory inspection done - we were ready to buy the car. However, when they sent the closing Documents package to complete the sale, we found a shocker in the fine print, it required us to verify that we had been told about the structural damage that the car has! We had not been told any such thing. If you do deal with these people, watch out for that Clause in a doc called the “Rider” to the AS-IS Agreement. They refused to tell us whether they indeed knew about structural damage and what it was, or even to say that they did not know about any. They said if we did not sign that statement, that we had been advised about the damages, then they would not sell us the car; in effect they were saying that we had to lie if we wanted to complete the purchase. We refused. So they offered to refund our Deposit, but then sent a lengthy “Refund Agreement” that we had to sign before they would issue the refund - it required us not only to give up all of our consumer rights, but we would also be agreeing to fines if we ever posted anything negative about them! Like this review! (This may be why there are fewer negative reviews than there would otherwise be; people agree not to say anything in order to get their money back.) But we refused to sign; even if that results in us not getting our $500 dollars back, because we want to retain the right to make people aware of this. In effect, the language in the Rider allows them to sell a car that they know has structural damage, or has been fixed and painted, but not disclose that information. When an unsuspecting buyer initials that clause in the documents, and later finds out about the hidden damages, they have no recourse - the dealership can say that they disclosed the damages and the customer has signed a doc saying that, yes, indeed, they were told. We would not recommend this Dealership to anyone, the legalese and deception is hard, if not impossible, to navigate. And after this, we decided that we will only buy a car that we can personally inspect and drive first; you may want to consider doing the same. But if you do want to gamble, be sure to read everything very carefully and watch out for the structural damage stuff. And realize that virtually any and all promises that their salespersons make are rendered completely null, voided and/or contradicted by the language in those sales Documents. And it looks like they may not provide copies of those docs until you pay the non-refundable deposit.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
CAUTION! INFORMATION IS INACCURATE IN THE REVIEW. SEE EMAIL BELOW To: Steve Hall <********@earthlink.net> From: Dan Ahmed Date: Mar 3 Hi Steve Thanks for the update. Here are the answer to your questions: 1. Shipper will be assigned once payment is received. All carriers we use, have $1,000,000 cargo insurance policy, so your vehicle will be covered under that in transit. Once it is picked up we will email you the shippers information and you can coordinate delivery with them. Delivery is to your doorstep unless you live in a national park or way off main routes. The shipper gives us a bill of lading at pickup and marks any damage on it and will give you a bill of lading copy on delivery (should be same as what we have). We offered to ship the vehicle to you for $500 (as advised your actual shipping was $1000 to Idaho but as a discount, we offered to split that cost with you). We provide $500 shipping assistance or $500 discount to local buyers instead of shipping. 2. Owners manuals are in the glove box. The PDC sensors do work, we just checked them again for you. The vehicle comes with only 1 key. 3. We never guarantee any paintwork or repairs on any vehicle including this Pacifica. This Pacifica has not been checked for paintwork by our dealership. As our AS IS Rider states the vehicle has paintwork, structural, frame, tie down or unibody damage. We will never negate our forms provided to you. 4. Ultimate Motorsport does not warranty or give a warranty on a vehicle. However, vehicles may have manufacturer warranty active. The best way to check that is to call Chrysler at 800-247-9753 and give them VIN 2C4RC1BG8HR809763. They can tell you exactly when the warranty expires on the date. We use Carfax to estimate warranty expiration which shows 28 months or 18k miles for basic warranty but you should call the 800 number above to know the exact date. 5. The conversation we had was if you give us a deposit and you get an inspection done, and there is something wrong with the vehicle that warranty does not cover we would refund your deposit. I offered to not take a deposit and send the car to Chrysler Dealer (report was sent to you) so we don't have to deal with any refund issues. We only sent you the form after we got the report from the Chrysler dealer and sent it to you for review and you approved of buying the vehicle. You requested a bill of sale and we sent that to you. We do offer a money back buyback guarantee for flood damage. If you get the vehicle and in 30 days a Chrysler dealer gives you in writing that the vehicle has flood damage we will buy the vehicle back for full price excluding shipping. We hope our answer help you with your questions stated in the email. Let us know if you have any more questions. Thanks Dan Ahmed Ultimate Motorsport Inc www.ultimatems.com Call us 281-506-8808 Direct: 713-261-8739 Facebook.com/ultimateauto 15,000+ satisfied fans and customers ! 12,000+ Cars & Trucks Sold over 10 Years ! Still counting ! Become a fan today The signature above is your current signature, not necessarily the one originally sent with this email.
I Got MORE than I Came For..My Expectations Were Met Beyond!
I came to Ultimate Motorsport (not really prepared to immediately purchase a vehicle) the vehicle I was interested in had just been sold... Quinton approached me and MADE MY DAY! Quinton basically matched me with what I really wanted (but I thought I wasn’t ready for).... all I had to do was sit in the chair and Quinton did the rest.... no exaggeration.... this was the MOST PLEASANT buying experience I have ever had. If you are doubting what’s for you and what you can have.. go see Quinton. He will work it all out!! The Inventory is Exceptional....Quinton is a true Blessing (professional, courteous, honest, I could go on and on.) I am driving a BEAUTIFUL Vehicle and I am so grateful.... my Life has been in turmoil for the past 2 years and this car buying experience reminded me that PRAYER WORKS!! Go see Quinton... give him the opportunity to do for you what he did for me!! THANK YOU QUINTON!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are thrilled that your car buying experience with us was so awesome! We pride ourselves in great customer service and the very good quality of our vehicles. We hope you will let us service all of your automobile needs in the future!
Bam! Just like me that!
Went to look and the experience was great! Kudos to Quinton and the entire staff! Super nice folks! Would recommend this gem in a heartbeat.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much for the opportunity to meet your automobile needs. We are thrilled that you had such a pleasant and memorable experience with us! If there is anything else that we can do to help you, or someone you know in the future, please let us know!
Awesome service.
Awesome.!!!! Traci was the best salesperson a person could ask for. She made the buying process of getting our son a vehicle the best. Thanks Traci!!!! You are the bomb.com.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much for the opportunity to meet your automobile needs. We are thrilled that you had such a pleasant and memorable experience with us! If there is anything else that we can do to help you, or someone you know in the future, please let us know!
Quinton Rocks!
From the moment we drove onto the lot Quinton made us feel at ease. He quickly found the car we were looking for. Within minutes we were test driving it. He made the entire process quick and easy. He thoroughly explained all of the paperwork and we drove home in a beautiful new to us car! Excellent customer service! Highly recommend! See Quinton. He will take care if you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much for the opportunity to meet your automobile needs. We are thrilled that you had such a pleasant and memorable experience with us! If there is anything else that we can do to help you, or someone you know in the future, please let us know!
Great service
We can from out of town with two young children. Before we got there we had our truck picked, already approved, and paper work ready. We were able to get in and out within an hour and a half with no problem. Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much for the opportunity to meet your automobile needs. We are thrilled that you had such a pleasant and memorable experience with us! If there is anything else that we can do to help you, or someone you know in the future, please let us know!
Quinton my salesperson!
Quinton my salesperson was extremely knowledgeable and helpful. He made the experience relaxing and enjoyable. I would definitely use Ultimate Motorsports again in the future. The owner took the time to meet me and the deal they gave was great!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much for the opportunity to meet your automobile needs. We are thrilled that you had such a pleasant and memorable experience with us! If there is anything else that we can do to help you, or someone you know in the future, please let us know!