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Southern Palms Mazda

(370 reviews)
Visit Southern Palms Mazda
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–6:00pm
Tuesday 8:30am–9:00pm 7:00am–6:00pm
Wednesday 8:30am–9:00pm 7:00am–6:00pm
Thursday 8:30am–9:00pm 7:00am–6:00pm
Friday 8:30am–9:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 7:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2016 consumer dealer award
View 2 awards
2016 consumer dealer award 2015 consumer dealer award
New (855) 946-1509 (855) 946-1509
Used (855) 947-2364 (855) 947-2364
Service (855) 948-2614 (855) 948-2614

Reviews

(370 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Southern Palms Mazda from DealerRater.

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Professional and fast experience.

Professional and fast experience. The video sent by the technician with his verbal descriptions made me feel that he cared. When I go back I hope he is there

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Philip, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

Took my CX 5 in for service and had a great seamless

Took my CX 5 in for service and had a great seamless experience. Easy in, easy out and appointment was easily made as well. Thanks for another great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Melissa, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Southern Palms Mazda and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

Very professional.

Very professional. Had my car ready within the time frame they estimated. Went above and beyond in customer service. No pressure to have additional work done. Fair pricing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Debra, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Southern Palms Mazda and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

First time at this dealership for service of my car.

First time at this dealership for service of my car. It was a good experience from the time I walked in until I left. No pressure to do more services than I asked for but went over all the recommendations. Was informed of deals related to my recommended services. Will definetely go back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Deborah, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Southern Palms Mazda and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

Very courteous staff.

Very courteous staff. Maintenance on my vehicle was done in a very timely manner. I would recommend Southern Palms Mazda sales and service. This is my second vehicle that I have leased from Southern Palms Mazda and I?m quite happy with the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Beverly, we're glad to hear our staff took such great care of you! Here at Southern Palms Mazda we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

Spent almost $800 for rear breaks and an alignment when i

Spent almost $800 for rear breaks and an alignment when i drove home my alignment was still off and not fixed correctly now i have to inconvenience myself and go back to get it fixed properly not happy the only thing i was happy with was my service advisor Mr young

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Christine, it is disappointing for us to hear that your experience was anything less than great. Please reach out to us at (561) 531-5280 when you can so we can address this situation directly. Thank you and have a great day.

Very good service, the work was done fast, Miguel was

Very good service, the work was done fast, Miguel was very good and clear with what had to be done in the car and they gave me an almost new car to use while the service was being done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, we're glad to hear our staff took such great care of you! Here at Southern Palms Mazda we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

Good service good service good service good service good

Good service good service good service good service good service good service good service Good service good service good service good service good service good service good service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Natalia, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Great service and Migel was great service advisor!

Great service and Migel was great service advisor! I would recommend him to anyone. The waiting room was nice and clean. I will be going back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Lucy, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Good service aka anal akkanjajs ka Kai?

Good service aka anal akkanjajs ka Kai?s Kent ISO?s jehejd ksid ISO?s idk idk taken Jensen sis in Kris Heidi Iri usher jsihe Kelsi kiwis isoskb isosceles isksib sos is eisje

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Desha, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!