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2019 state dealer award
View 14 awards
2019 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(3,622 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Mark Kleve was the best car salesman I ever had , will b bac

My overall review was wonderful I had a great experience and will definitely be coming back Mark kleve was wonderful and knew his job very well and was very personable and was willing to do anything to please my concerns and I will definitely be coming back to your company and using Mark for my next car purchase thank you and have a wonderful day

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Friendly and fast

Mark was a pleasure to work with. Patrick was friendly and quick on finances Friendly and fast service on purchasing my new ride...I love it

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best buying experience I have ever had.

Mark Kleve and Jeff Strum went out of their way to make our buying experience easy, pleasant, and without any pressure. They were responsive to our problem and made our purchase very simple. Travis in the service department was also very pleasant to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Salesman

Our salesman, Nate S. was great. Very personable, professional, and patient. I would highly recommend him to anyone looking for a vehicle and wanting to work with someone who is honest and straightforward.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Stress-free experience!

The team here is great in that they're personable and not pushy to make a sale. Instead, they standby for help and support to ensure that the process goes smoothly. Dave Koob was excellent! He noticed some minor hail damage on my brand-new vehicle before I drove it off of the lot and also stayed past closing hours to make sure I understood how all of its built-in features worked. Very satisfied and would highly recommend them to anyone looking to buy a quality car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience buying a used SUV

Our salesman Mark Kleve was very courteous and not high pressure, which I really appreciated. He was very helpful and kept us informed throughout the process. He stayed after closing time to make sure everything was done and we could drive off with our new vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Outstanding dealership!

I've purchased more cars from Lou Fusz than any other place(3). That's pretty good for an old retired person. The sales & service-dept treat you as if you were buying new! I have bought one new and 2 used vehicles. Their body shop & service depts are both great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

New T4R ORP

Very happy with new car purchase process at this dealership. Good salesmanship and worked with us to get a good price with premium package options.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

A friendly no pressure dealership that asks fair prices for

Normally, I dread shopping for a new or gently used car. Normally, I experience aggressive salespeople who try to push me into buying quickly. At Lou Fusz Toyota, I had a refreshingly positive experience. My salesman, Joe Gustafson, was very relaxed and low-key. He let me make my decision in my own time and was helpful rather than pushy. Even after the sale, I had an issue with one of my vehicle's tires. Joe and the dealership stood by the car.and paid for the repair since it was a pre-existing condition. I will recommend this dealership to anyone I know in the marketnfor a new or used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very Accommodating Experience

I enjoyed working with the staff at Lou Fusz Toyota for my used car purchase. I was shopping for several models, looking for a good fit. Roger, Mark, and Jeff Strum were all very nice people and easy to work with. They arranged test-drives around my schedule and the paerwork process went smooth and hassle-free. I don't really like all the stress of car-buying but the people here made it more comfortable for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.