Reviews
Above Great
excellent on everything. I loved it. 2017 corvette is my dream car. Franklin is a great salesman . I do not like people who tell me what I want and need to buy. He let take my time and pick the right car. Everyone that help me when I at the dealer buying my car was nice and easy going I will tell my friends who are looking to buy a car all about your dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hendrick Chevrolet is the true top notch Chevy dealer in GA
If you want to purchase your next car from a company that goes 5 extra miles not just one. They work very hard to make everyone happy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very Quick Great Service
Had a pretty severe wreck on April 19th that nearly totaled the car. In less than two weeks the car was completely fixed. The updates were extremely helpful for tracking the progress
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Outstanding Customer Service
Excellent customer service; smooth process in spite of my unique circumstances; sales rep (Orlando Lara) listened to and delivered what we needed and wanted; truly exceeded my expectations. There was no sales talk and gimmicks for the dealership to just sale a car. Rick Hendrick of Buford is truly one of the best dealerships I have shopped with and I plan to be a loyal customer for many years to come.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Went the extra mile
The sales team had a unique situation with us. They went the extra mile to make sure we got the deal we needed. After a long couple of days we left very happy with our decision to go to Rick Hendrick.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Does not return phone calls
My wife and I bought a new Colorado here, we call the dealership numberous times and was told they would call us back for about a week! We have yet to receive a call back about the info we were calling about 8 days later!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Arrived good, left in tears.
Troubles in finance department, left dealership very upset and stressed out. Dealt with Cole, not impressed with him at all! Great day until we met with Cole.
- Customer service 4.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Great Experience
George the sales person that helped me, made sure he understood exactly what I looking for and what my concerns were in our intial phone conversation. When I went to the dealership he already had some great choices picked out based on our conversation. He made the experience easy and pleasurable. All of the staff was very nice and made sure I was happy with the whole experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They fixed my issues
Everyone was so nice and fixed the issues I had with my truck. Angelo was a great salesperson. Wonderful to deal with. Adam, used car manger was AWSOME, and really came to my rescue. I would recommend to my friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My experience was great
I salesperson was very patient.... we was by 2 cars that day. Thank you for your help Angelo Scrocca. We will definite send more people to you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car