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Reviews

4.9
71 lifetime reviews.
  • Best car-buying experience

    We bought a new Outback last Friday and it was one the least pressurized buying experiences I have had. Mike Brown, our saleman, was laid back, st...


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    We bought a new Outback last Friday and it was one the least pressurized buying experiences I have had. Mike Brown, our saleman, was laid back, straight-shooting and extremely patient and accomodating. We had no pressure to buy - not like when we went to a local Honda dealer to look at the CR-V. The Outback seems like a better built, more comfortable car for essentially the same price. We were pre-approved by our bank but got 1/2% better interest rate through Subaru. They will be the first place we go when we look to replace our other car in a year to two! They were in the process of expanding their dealership is the only reason we gave the facilities a lower score - the sales area, while small, was neat and clean.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • My first Subaru!

    My experience purchasing a used Subaru from Bert Smith was easy peasy! I recently retired and was looking for a vehicle that was comfortable, sty...


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    My experience purchasing a used Subaru from Bert Smith was easy peasy! I recently retired and was looking for a vehicle that was comfortable, stylish, retained value, and most importantly SAFE. After much research, I decided the Forrester was the vehicle for me. Next decision...where to buy it. Tried a local dealer and it was not a good experience. Decided to drive up to Bert Smith where I met sales person Dmitriy and sales manager Charles. Both were the type of professionals I like working with; i.e., knowledgeable of the product, respectful of the customer, and NO pressure. I am very happy with my purchase, and strongly recommend Bert Smith Subaru!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 2012 Ford Escape

    Jarrod was so helpful. He hooked up my synch phone, found headrests that were removed. Called back promptly. Overall very pleased with my car buyi...


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    Jarrod was so helpful. He hooked up my synch phone, found headrests that were removed. Called back promptly. Overall very pleased with my car buying experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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