Bert Smith Subaru

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Reviews

4.8
(137 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

New car

They made buying a new car an absolute breeze. The whole process was smooth and fast. I was so nervous to go to a dealership but Shannon H made everything so easy!

Dealer response

Hi Skylerh, we really appreciate your great feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing Bert Smith Subaru!

5.0

NEW CAR BUY

Absolutely provided the best car buying experience

Dealer response

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

5.0

Subaru Crosstrek

fine it was fine it was fine it was fine, I thought it was fine it was fine

Dealer response

Hi Anns, we really appreciate your great feedback! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

5.0

The best

The attention that I recibe was the best , Yianni the sell person did the most for me with question , and instructed all the details about the SUV , I love my Subaru!!!

Dealer response

Hi Carlos, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

5.0

Car maintenance

Excellent customer service. Professional employees. Work done on a timely manner.

Dealer response

Hi Sucel, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

4.0

Repair

Parts were ordered and arrived quickly for my repair

Dealer response

Hi Kathy, we really appreciate your great feedback! We hope to be of service to you again! Take care!

4.0

Good experience

Dealer was easy to work with, found us the car that we wanted and delivered it earlier than expected. Best part was that they took the time to familiarize us with all the car features at delivery, then called us in about a week later to answer any questions. Very proactive. Everyone was friendly and professional. Good all-around experience.

5.0

Our Subaru Outback

We had our '18 Subaru Outback detailed at Bert Smith's Subaru dealer. We were delightful with the results. The car looked and smelled brand new. We are grateful for the workmanship and the customer service.

Dealer response

Hi Suzanne, we are very happy we could provide you with a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

4.7

Subaru outback

Had regular maintenance work. I was very satisfied with the work done.

Dealer response

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing Bert Smith Subaru!

5.0

Excellent experience

I brought my Subaru Outback in for an oil change and tie rotation. My car was taken in for service immediately upon my arrival, and was finished in 1 1/2 hrs. An excellent job done, and I was very satisfied.

Dealer response

Hello Linda, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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