Bert Smith Subaru

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
128 lifetime reviews.

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  • 5.0 out of 5
    April 12, 2021

    I brought my Subaru Outback in for an oil change and tie rotation. My car was taken in for service immediately upon my arrival, and was finished in 1... 1/2 hrs. An excellent job done, and I was very satisfied.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hello Linda, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we wi...ll be more than happy to assist you! Safe travels!

  • 5.0 out of 5
    April 7, 2021

    I?m always pleased with the personnel and service performed on my car at Bert Smith Subaru.

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Hi Donna, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

  • April 22, 2015

    We bought a new Outback last Friday and it was one the least pressurized buying experiences I have had. Mike Brown, our saleman, was laid back, straight-shooting... and extremely patient and accomodating. We had no pressure to buy - not like when we went to a local Honda dealer to look at the CR-V. The Outback seems like a better built, more comfortable car for essentially the same price. We were pre-approved by our bank but got 1/2% better interest rate through Subaru. They will be the first place we go when we look to replace our other car in a year to two! They were in the process of expanding their dealership is the only reason we gave the facilities a lower score - the sales area, while small, was neat and clean.

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    April 6, 2021

    Professional service, clean facilities....maybe but my next car there...

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Hi Mario, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assis...t you! Safe travels!

  • 5.0 out of 5
    March 31, 2021

    Tony in sales did a nice job with my purchase. The final sale price was a little off from the first quote but we worked it out.

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    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Jim, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travel...s!

  • 5.0 out of 5
    February 23, 2021

    Prompt,friendly,efficient and courteous service. I will come back for future servicing.

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    Came in for service or repair
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    Dealer Response

    Seymour, thank you for your kind words! We're happy we could help. If you're ever in need of more help, please let us know!

  • 5.0 out of 5
    February 8, 2021

    Bert Smith Subaru has always been a dealer that makes you feel comfortable that you are doing business with a reputable business, whether it is a purchase,... maintenance, or just calling to ask a question. Service is important to me as well as courtesy. Bert Smith I trust.

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    Shopped for a new car
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    Dealer Response

    Hi, thank you so much for your positive comments about Bert Smith Subaru! We hope you continue to choose us for all your automotive needs! Take care!

  • 5.0 out of 5
    January 25, 2021

    Trouble free. Excellent service department. Reasonably priced maintainance.

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    Shopped for a new car
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    Dealer Response

    Hello, thank you for your kind words! We're happy we could help.

  • 4.0 out of 5
    January 25, 2021

    This company works hard for your business. No hard selling but provided answers.

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    Shopped for a new car
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    Dealer Response

    Hello Dominick, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always ha...ppy to help!

  • 5.0 out of 5
    January 4, 2021

    The staff in the service department is very good and nice. I have been taking my 2015 Forrester here since moving to St Petersburg in Oct 2015. I really... haven?t had any issues except for the battery, which isn?t their fault.

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    Came in for service or repair
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    Dealer Response

    Hello Linda, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy... to help!

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