Bert Smith Subaru

Didn?t wait too long for an oil change. But what I notice , my coolant was getting low but no one mentioned me about it in the shop. Luckily, I check... my car hood.

Having driven a Forester for the last 5 years with very minimal issues I wanted to get a new Crosstrek. The team at Bert Smith Subaru of Tony Kritikos... and Mike O'Donnell clearly went above and beyond to earn the sale and my gratitude. Found the specific model, color, and option package I was looking for. Tony is very knowledgeable about Subaru features and had me set up in minimal time. Subaru's quality can sell the cars and they know that; no pressure or false deadlines in any way. Close to bulletproof boxer engine, beautiful interior, and an enjoyable process. Very easy.

We bought a new Outback last Friday and it was one the least pressurized buying experiences I have had. Mike Brown, our saleman, was laid back, straight-shooting... and extremely patient and accomodating. We had no pressure to buy - not like when we went to a local Honda dealer to look at the CR-V. The Outback seems like a better built, more comfortable car for essentially the same price. We were pre-approved by our bank but got 1/2% better interest rate through Subaru. They will be the first place we go when we look to replace our other car in a year to two! They were in the process of expanding their dealership is the only reason we gave the facilities a lower score - the sales area, while small, was neat and clean.

We leased a 2019 Forester today, and the process couldn't have been any easier. Most of the information gathering and ultimately the entire negotiation... was done over the phone and via email. I never met Andrew, our salesman, until coming to sign the paperwork (effortless, no surprises, exactly what we wanted and what was agreed upon in advance). Throughout the process, he was responsive, helpful, straightforward, and sincere. Furthermore, he facilitated a remarkable deal for us. He is new to this dealership but has been with Subaru in Florida for five years, so his experience and familiarity with the vehicles is reassuringly sound. Over the years, we had heard that this dealership was not really competitive with other Subaru franchises in the area, but since we live near this place, we thought we'd give it a shot rather than drive for an hour to inquire about a vehicle that was probably out of our budget anyway. We were surprised and pleased to find out we could get a deal on a Forester that our research indicated was extremely improbable. Andrew, thanks again for your time and for your kind and efficient service. We also found the finance department to be very helpful (Thanks, Angela!), which is another reason we feel comfortable recommending this dealership.

Spent a few hours with Stacey evaluating Subaru's quality and value--ended with the trade of our 2014 Toyota Highlander for a leased 2020 Subaru Ascent.... Stacey quickly understood our needs/expectations and worked with us to provide the best car for our lifestyle. Looking for a 2019 but was able to match the finances with an available 2020 Ascent. Much attention was provided orienting us to the multiple advantages and innovative safety and comfort provisions in the Ascent. Well presented and orderly in our dealings. Highly recommend Stacey and Bert Smith's for their professionalism and presentation.

Adrian thank you for your time in helping me get a vehicle I enjoyed your time and presentation. Great time and service I recommend Adrian

Adrian was very friendly and easy to work with. Knowledgeable and interested in answering all our questions Many thanks for all your help. Thank you

Great experience - Kelly Curtis was terrific! I highly recommend him and Subaru vehicles.

Adrian was very personable extremely knowledgeable. Would recommend Adrian. Very patient. Made the purchasing process fun and exiting. The facility was... very clean and comfortable.

Adrian thank you for your time and knowledge. It was a good experience with doing business. I will recommend friends and family. Bought a new crosstrek