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Bert Smith Subaru

(146 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed

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Reviews

(146 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Johnny Hense is a fantastic sales rep.

Johnny Hense is a fantastic sales rep. He found exactly what we wanted in our Subaru. Also, he made it simple and quick to close the deal with no surprises. He is very knowledgeable and explained everything clearly. He went above and beyond!

Johnny Hense is a fantastic sales rep.

Johnny Hense is a fantastic sales rep. He found exactly what we wanted in our Subaru. Also, he made it simple and quick to close the deal with no surprises. He is very knowledgeable and explained everything clearly. He went above and beyond!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I am a beliver in Bert Smith Subaru Management was

I am a beliver in Bert Smith Subaru Management was awesome and Iman Bageri went beyond to make me comfortable in my purchase very knowledgeable man. And a true gentleman.

I am a beliver in Bert Smith Subaru Management was

I am a beliver in Bert Smith Subaru Management was awesome and Iman Bageri went beyond to make me comfortable in my purchase very knowledgeable man. And a true gentleman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience

This was our second time shopping at Bert Smith Subaru. The first time we decided to buy a different make and the second time we purchased a Subaru. Both experiences were excellent.

Great experience

This was our second time shopping at Bert Smith Subaru. The first time we decided to buy a different make and the second time we purchased a Subaru. Both experiences were excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Driving smoothly

Very friendly and professional atmosphere. Made our experience of buying a new car much more enjoyable.

Driving smoothly

Very friendly and professional atmosphere. Made our experience of buying a new car much more enjoyable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Experience!

Jennifer Weaver at Bert Smith was AWESOME and so were the rest of the staff at the facility. Nothing but GREAT things to say about this location and the overall process. Made buying a car a pleasure.

Great Experience!

Jennifer Weaver at Bert Smith was AWESOME and so were the rest of the staff at the facility. Nothing but GREAT things to say about this location and the overall process. Made buying a car a pleasure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New tires for 2020 Subaru Iutvacj

Ordered new tires and installation online from Bert Smith subaru. Price was competitive with the major online discounters and installation was quick. Also had wheel alignment performed for a fair price.

New tires for 2020 Subaru Iutvacj

Ordered new tires and installation online from Bert Smith subaru. Price was competitive with the major online discounters and installation was quick. Also had wheel alignment performed for a fair price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Had a warranty covered minor repair, great, prompt service. Would buy the our next Subaru there,

Great service

Had a warranty covered minor repair, great, prompt service. Would buy the our next Subaru there,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Took the time to review everything with me

Jack took the time to review my options and when it came to buying he really took his time explaining every part of the car so I felt confident driving it. I am so happy with my purchase! Absolutely recommend!

Took the time to review everything with me

Jack took the time to review my options and when it came to buying he really took his time explaining every part of the car so I felt confident driving it. I am so happy with my purchase! Absolutely recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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60,000 mile check ip

Very thorough, very polite, and excellent at explaining what should be done. Service was fast even with me adding new tires and an alignment on to the job.

60,000 mile check ip

Very thorough, very polite, and excellent at explaining what should be done. Service was fast even with me adding new tires and an alignment on to the job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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New car

They made buying a new car an absolute breeze. The whole process was smooth and fast. I was so nervous to go to a dealership but Shannon H made everything so easy!

New car

They made buying a new car an absolute breeze. The whole process was smooth and fast. I was so nervous to go to a dealership but Shannon H made everything so easy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Skylerh, we really appreciate your great feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing Bert Smith Subaru!

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