Dave Mungenast St. Louis Honda

I received excellent service. Everyone, including my Salesperson, Kenny Rauth, were friendly, helpful and worked to give me the best deal available. This was a great experience as compared to other dealerships and salespersons. I will recommend to my friends and anyone interested in a great car and great service to go to St. Louis Honda.

Fantastic experience working with Candace to find the car that really fit what I needed. Then once we had the right car, they were able to get it down to the right price without any "tricks" or hidden costs. Actually left with a nicer vehicle than I came in for and paid less than I had planned. Couldn't have asked for a better buying experience.

My wife and I (Dick and Barb Kilker) took delivery of a 2011 Honda Accord (lease) on 11/23/10. I had gone into the dealership the week prior and was greeted by Sam Martin. He was extremely easy to talk to and anxious to assist without being overly aggresive. Over the course of the following days, his followup was terrific and this is very important to me. They had to locate the Accord with the color and trim that we wanted and this was done in an expedious manner and again,we were kept informed. At the actual delivery (which was Sam's day off) Sam displayed a great knowledge of all the options on the vehicle and demonstrated them as needed. In summary, my wife and I left St. Louis Honda feeling that our business was greatly appreciated and that Sam is always available in the future for any questions or concerns.All in all, just a great experience. Sincerely, Dick and Barb Kilker

Kenny has been great to work with. He is knowledgeable, personable and experienced. He was able to answer all my questions, was never high pressure. He has everything ready to go on time. The rest of the staff was courteous and facilities clean. The parts department is always helpful an able to answer questions and print installation instructions when needed.

Although the process took a good part of the day, we were very pleased with the result of the process. Mr. Banaskavich helped us come to a decision regarding downsizing from two vehicles to one and choosing a fine automobile to serve our needs. He was very pleasant to work with and very helpful in explaining features of our new car and in taking care of the details of the transfer.

Tom was very helpful. He went out of his way to let ME see the vehicle. He let me drive it for the afternoon and that helped me make a more informed decision. He did not push to get the sale, even though he was eager, the truck sold itself. While filling out the paperwork I got a little nervous that I was being roped in to something I was not ready for. He helped explain the process and assured me that I was not on the hook for anything.I even went home that night with a promise to return the next morning. This allowed me to do some more research about the truck, the engine, and any reviews that I could find. Also I was able to shop for pricing. All of this helped me to be confidant about the deal. The price was more than fair and the way I was treated was excellent. Overall a good experience. Sincerely, Bryan Dace

This is the second vehicle I have bought from Mungenast Honda. Mike Hillis took care of me on both occasions, making purchasing a car a very pleasurable experience for me, unlike past purchases at Suntrup, and Toyota. Mike called and let me know whenever there were any recalls for minor service on my first Honda Accord, (Squeaky brakes). The dealership corrected this problem in 45 minutes, at no cost to me. Mike also sold a Honda CR-V to my wife about two years ago. She loves the car, and had a very enjoyable experience dealing with Mike. I have rated my experience with Honda, and especially my deaalings with Mike Hillis because I have never had any occasion to complain about anyhting associated with this Dealership. They take professionalism to a whole new level from the moment you step inside the door to when you step into your new Honda! Mike met me on both occasions, and having known what I was looking for, had me set up with a new car within ten to fifteen minutes of arriving there. He definitely knows what he is doing! Mike provided a comfortable place to sit while the paperwork was being taken care of. He and other employees provided refreshments and answers to any questions we may have had during our time at the dealership. Mike Hillis interacts well with customers by not being condescending, and not trying to push his product too hard. I can attest that the cars do that well enough themselves! Mike is personable without being pushy, and he has always made me feel welcome at St. Louis Honda, even when I just stop by for an oil change. Honda is definitely not the cheapest car on the market today, but with a product as sturdy and stylish as they have, and with quality employees like Mike Hillis providing top notch service to their customers, I will always be coming back to them for my new car needs.

First of all, I have very high standards and was dreading the car buying process. Randy Graves, the St. Louis Honda Internet Sales Manager, made this a very positive experience for me. I began my internet car search on Halloween, which was a Sunday. Much to my surprise, Randy immediately responded to my initial email from his iPhone. He quickly provided all of the information that I requested. When I met with him at St. Louis Honda, he made me feel comfortable and listened to what I wanted. We had straightforward communication during the price negotiation process. It is important to point out that I am a female and conducted this financial transaction on my own. Randy was respectful and treated me as an equal. He was very attentive and communicated with me many times when he was not at work. Randy also displayed patience with my numerous inquiries. His communication/customer service skills are exceptional and hard to find in today's world. In the end, I believe I got a great price on my new Honda, and Randy made the process easy. I would highly recommend Randy Graves to anyone interested in purchasing a new Honda. With respect to the St. Louis Honda dealership, this was a satisfying experience as well. The dealership offered me 0% financing on my new Honda, along with seven $40 coupons to be applied toward any future service. I was very happy to discover that St. Louis Honda provided complimentary pin stripes and mud flaps on each new vehicle. Also, the unlimited free car washes are greatly appreciated. In summary, I was very pleased with the excellent customer service I received by all staff at the dealership.

Every part of the experience buying my new car was friendly, fast, and fun. I got a great price on a great car which I know will last for many years. I did'nt feel pressured to buy during any part of the process. I will recommend Rob to anyone I know.

As always we are very pleased with the attention to detail and promptness of our favorite salesperson, Shan Herwig! This is the second Honda we purchased from Shan and the third Honda we purchased from this dealership. We will be back! I am hoping around March of 2011 to buy another Accord after our Pilot is paid off. Thanks again, Kelli Ruddle