Reviews
Waiting
Walked in the man in service didn't acknowledge that I was even there. He was talking to a technician and finally said give me a minute. Waited another 10 minutes before he asked why I was there. Had a 3:30 appointment.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
They are Amazing!!
They treat woman with the up most respect. They make sure your completely satisfied with the work they do.. I would recommend them highly. I bought my Jeep there and I get it serviced there completely satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome people
Great experience again. They make sure your happy with what your buying. Recommend them to anyone they will work with you. Will be back for any of my vehicle needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service!
The staff from start to finish was very professional and friendly. They kept me informed on the process of the work being done. The waiting area was clean , I just wish there was another tv with HGTV. 😎
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
NO ORGANIZATION, EXCESSIVE WAITING, WILL NOT BE BACK
Made an apt, explained that warranty would provide rental to keep the Chrysler for issues. Also wanted to routine maintenance done while car was there as well as the software upgrade. Was there for issue w/ left front noise. Sat and waited over 4 hrs, continued to ask can we just get the rental car and come back in a few days. Finally brought the car around and had changed the oil, said to bring it back another day for the upgrade and it would cost 100 and take over 2 hrs.....and the noise originally brought in for, still there? So you tell me, would you go back to this dealership.....4 hrs folks, 4 hrs for the oil to be changed. Constantly, trying to find someone to find out status. Asked for manager, said they would have one call me, never heard from one. The car rental guy was the nicest person encountered and HE was the one that would go back and inquire for us....
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Awesome service and amazing people!!!
Bayird has always gone above and beyond to make sure everything is to my satisfaction. I will continue to do business with them in the future!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good experience
Friendly people, timely service, all around good experience. I would buy another vehicle there and recommend them to my friends. Every time we have had service it has been good.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Customer loyalty
Even though I hold a small footprint in this community. I believe in keeping the business in my community. Also customer loyalty. Although jon knew my car had problems it was a dodge journey.quess what I bought another dodge. Because I believe in the dealership more than just the brand. Thanks again .bayrid fodge
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Do anything to help you get what you need
I was helped out the fullest and I was a very appreciated customer... Phil did everything he could to get me in the car I wanted and did try to persuade me to get anything else but what I wanted....
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very easy
OJ was extremely helpful and quick. I would recommend using him anytime and everytime. My wife absolutely loves the van and could barely contain her excitement.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car