Skip to main content

Bayird Dodge Chrysler Jeep Ram

(1,719 reviews)
Visit Bayird Dodge Chrysler Jeep Ram
Sales hours:
Service hours:
View all hours
Sales Service
Monday 8:30am–5:30pm 8:00am–5:00pm
Tuesday 8:30am–5:30pm 8:00am–5:00pm
Wednesday 8:30am–5:30pm 8:00am–5:00pm
Thursday 8:30am–5:30pm 8:00am–5:00pm
Friday 8:30am–5:30pm 8:00am–5:00pm
Saturday 8:30am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2024 state dealer award
View 4 awards
2024 state dealer award 2023 state dealer award
2024 consumer dealer award 2023 consumer dealer award
New (870) 474-3214 (870) 474-3214
Used (870) 474-0081 (870) 474-0081
Service (877) 227-5745 (877) 227-5745

Reviews

(1,719 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bayird Dodge Chrysler Jeep Ram from DealerRater.

Want to share your experience with this dealership?

Write a review

Waiting

Walked in the man in service didn't acknowledge that I was even there. He was talking to a technician and finally said give me a minute. Waited another 10 minutes before he asked why I was there. Had a 3:30 appointment.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

They are Amazing!!

They treat woman with the up most respect. They make sure your completely satisfied with the work they do.. I would recommend them highly. I bought my Jeep there and I get it serviced there completely satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Awesome people

Great experience again. They make sure your happy with what your buying. Recommend them to anyone they will work with you. Will be back for any of my vehicle needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service!

The staff from start to finish was very professional and friendly. They kept me informed on the process of the work being done. The waiting area was clean , I just wish there was another tv with HGTV. 😎

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

NO ORGANIZATION, EXCESSIVE WAITING, WILL NOT BE BACK

Made an apt, explained that warranty would provide rental to keep the Chrysler for issues. Also wanted to routine maintenance done while car was there as well as the software upgrade. Was there for issue w/ left front noise. Sat and waited over 4 hrs, continued to ask can we just get the rental car and come back in a few days. Finally brought the car around and had changed the oil, said to bring it back another day for the upgrade and it would cost 100 and take over 2 hrs.....and the noise originally brought in for, still there? So you tell me, would you go back to this dealership.....4 hrs folks, 4 hrs for the oil to be changed. Constantly, trying to find someone to find out status. Asked for manager, said they would have one call me, never heard from one. The car rental guy was the nicest person encountered and HE was the one that would go back and inquire for us....

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Awesome service and amazing people!!!

Bayird has always gone above and beyond to make sure everything is to my satisfaction. I will continue to do business with them in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Good experience

Friendly people, timely service, all around good experience. I would buy another vehicle there and recommend them to my friends. Every time we have had service it has been good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Customer loyalty

Even though I hold a small footprint in this community. I believe in keeping the business in my community. Also customer loyalty. Although jon knew my car had problems it was a dodge journey.quess what I bought another dodge. Because I believe in the dealership more than just the brand. Thanks again .bayrid fodge

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Do anything to help you get what you need

I was helped out the fullest and I was a very appreciated customer... Phil did everything he could to get me in the car I wanted and did try to persuade me to get anything else but what I wanted....

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very easy

OJ was extremely helpful and quick. I would recommend using him anytime and everytime. My wife absolutely loves the van and could barely contain her excitement.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.