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Lou Fusz Mazda

(2,789 reviews)
Visit Lou Fusz Mazda
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award
New (314) 266-7794 (314) 266-7794
Used (314) 266-2808 (314) 266-2808
Service (314) 266-2802 (314) 266-2802

Reviews

(2,789 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lou Fusz Mazda from DealerRater.

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Great service and returned vehicle clean.

Service people should smile and be quicker when I pull up. Tom Phillips was exceptional and very knowledgeable. Would return for service or sales . Overall happy.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great New Car Buying Experience

Great experience buying our new 2019 CX-5. Chuck was extremely responsive and a pleasure to deal with. He promptly responded to questions, found us the exact car we wanted (in Kansas City), and took care of the financing. I would highly recommend Chuck and Lou Fusz.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Faithful Customer for a Reason

The service here is consistently done right the first time. The last time I had a trade in the excellent service and condition love you more than the Blue Book value

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Warranty Service

I had some issues with the seat warmer on the drivers side. It was still under warranty so I took it in. Everyone I dealt with was professional, friendly and extremely helpful. They gave me a loaner while they worked on my car which was really nice. It's my go to place for any car needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service experience

My oil change was fast and efficient. The service staff was friendly, prompt, and helpful. I needed a later appointment due to my work schedule, and the appointments were available and easy to vook..overall, I'm very satisfied with my experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Easy in and out

Their communication made them easy to work with. I will do more or my service with them in the near future. I wish all service departments made it this easy. Devon was knowledgeable and answered all of my questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

bought what we wanted from who we eanted

Good experience with friendly, accomodating people. Every employee that partcipated did superbly. Customer cate/satisfaction was the primary objective and was achieved. And, the vehicle wr chose was the one that best fit our list of wants when compatrd to othet brands and models tested.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

GOOD EXPERIENCE

Zach was up front and honest in his approach. He gave me a fair trade in value for my car as a trade in. My wife and I were very happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Quick and easy vehicle purchase

Everyone I spoke with at the Lou Fusz Mazda dealership was friendly and helpful, especially my sales associate Chuck. It was a pleasure doing business with them throughout the process of buying the vehicle.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I am very happy with the LOU FUSZ service department

I use only the LOU FUSZ service department for their honesty, expertise,, and consideration of my needs such as scheduling and loaner car options for extended repairs . They are always courteous and efficient as well. What’s not to love about that!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.