Reviews
Dellen took great care of me!
Dellen took great care of me! Wasn’t sure I was wanting to make a deal but they did not pressure me at all! Once I was ready to move on it, they took care of most of the work over email, was in and out in less than an hour with my new truck!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Glad to hear you had a smooth experience with Dellen Chrysler Dodge Jeep Ram. Enjoy your new truck!
I made the decision to support the local dealership
I made the decision to support the local dealership rather than the out of town dealerships that were vying for my business. That was a mistake, I stated the front and rear brakes needed replaced, when I came to pick up my vehicle, the back was done and the front was borderline so wasn’t replaced. So rather than take the customers safety first, they decided to save a little money and pass it through their inspection as is. If you choose to buy a used vehicle from Dellen, do yourself a huge favor and take it to a independent service shop to get the real status of questionable parts. After ruining the excitement of my new purchase I won’t refer this dealership to anybody I know. Very disappointed,
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello, Please know your feedback is very important to us. I would like to speak with you about the inspection that was done on your vehicle by our Service Team. Whenever you can, would you reach out to me directly so we may discuss this further? Best regards, Gabriel A. Montalvo General Manager Dellen CDJR Gmontalvo@dellen.com 317-462-9982
Had a great experience.
Had a great experience. Staff was great. Had a small issue with taken care of quickly would definitely purchase from again highly recommended dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the glowing feedback. We're glad everything was taken care of smoothly at Dellen Chrysler Dodge Jeep Ram. We appreciate your recommendation!
My entire experience was awesome.
My entire experience was awesome. As an out of state buyer I was treated as a long time neighbor. John Kiesel (my sales rep) was extremely professional and helpful. John gave me exactly what I needed to find out, all was over the phone. Thank you Jessica for helping my friend look the car over and handled any concerns I had. John picked me up at the airport and then we did the final ride to see that everything that John had mentioned was exactly as is. John handled 95% of the paperwork prior so we had very little to complete. Jeff, in the finance department made the closing of the sale very smooth. The entire staff was as friendly and helpful as I was in the building. I highly recommend John Kiesel and the Dellen dealership. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your positive feedback and are glad you had a seamless experience with our team at Dellen Chrysler Dodge Jeep Ram, both over the phone and in person. It's great to know that our staff made your out-of-state purchase smooth from start to finish. Thanks for choosing us, and enjoy your new vehicle!
They made the experience as painless as possible for
They made the experience as painless as possible for buying a vehicle. Thank you to the Dellen team.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent, polite, and helpful!
Excellent, polite, and helpful! Didn’t feel pressure and felt fully supported with our decisions. Very efficient!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience at Dellen Chrysler Dodge Jeep Ram. We're glad to hear that the service met your expectations.