Reviews
Had my car for a month. They fix the problem but before we can pick up it has the same problem????
Had my car for a month. They fix the problem but before we can pick up it has the same problem????
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. I understand your concerns regarding the recurring issue with your vehicle after having it serviced at Ginn Chevrolet. I appreciate you bringing this to our attention. However, we're unable to locate any customer information in our system based on the name associated with this review. I encourage you to reach out to me directly so I can discuss this matter further. Your satisfaction is important to me. Sincerely, Tim Cartledge - General Manager- [email protected]
JJ and team are helpful and efficent. Professional and caring. love Ginn Chevrolet. The team will work with youfor your needs.
JJ and team are helpful and efficent. Professional and caring. love Ginn Chevrolet. The team will work with youfor your needs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful feedback, Shelia! I’m thrilled to hear that you had a positive experience with JJ and the team at Ginn Chevrolet. Our goal is to provide helpful and efficient service, and it's great to know we met your needs. I appreciate your support, and we look forward to assisting you again in the future! Sincerely, Tim Cartledge - General Manager- [email protected]
Reese & the whole team at Ginn were very helpful & efficient. They were able to get my loan approved & pick a vehicle with no hassle or dragging out the process. Start to finish was quick, easy & explained thoroughly every step of the way!
Reese & the whole team at Ginn were very helpful & efficient. They were able to get my loan approved & pick a vehicle with no hassle or dragging out the process. Start to finish was quick, easy & explained thoroughly every step of the way!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic review, Nicole! I’m delighted to hear that Reese and our team were able to assist you efficiently and make the process of getting your loan approved and selecting a vehicle so smooth. Your satisfaction is our priority, and it's great to know we met your expectations. We hope to see you again soon! Sincerely, Tim Cartledge - General Manager- [email protected]
I appreciate the people they Kept us informed on how the work was being done!!
I appreciate the people they Kept us informed on how the work was being done!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! I'm thrilled to hear that you appreciated the communication during your visit to Ginn Chevrolet. We strive to keep you informed every step of the way. We look forward to assisting you again in the future! Sincerely, Tim Cartledge - General Manager- [email protected]
As usual the service department was outstanding. they kept me updated with the repairs on the vehicle.
As usual the service department was outstanding. they kept me updated with the repairs on the vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Stephen! I’m thrilled to hear that the service department provided you with outstanding support and kept you informed throughout the repairs on your vehicle. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Tim Cartledge - General Manager- [email protected]
The App that is used to check on your vehicles progress needs updating. As I was waiting for my Tahoe to have tires and alignment the app was always in inspection mode. It never moved to servicing or complete. If you want the customer to use this service please make sure it works.
The App that is used to check on your vehicles progress needs updating. As I was waiting for my Tahoe to have tires and alignment the app was always in inspection mode. It never moved to servicing or complete. If you want the customer to use this service please make sure it works.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Donna, thank you for your feedback regarding the app experience while waiting for your Chevrolet Tahoe, and I appreciate you bringing this to our attention. I understand how important it is for customers to receive accurate updates during their service. Your input is valuable as we work to improve our systems at Ginn Chevrolet. If you have any further concerns or suggestions, please feel free to reach out to me directly. We look forward to serving you better in the future. Sincerely, Tim Cartledge - General Manager- [email protected]
Professional and caring. Will work with you for your needs. Family business. Friendly and considerate. Love Ginn Chevrolet
Professional and caring. Will work with you for your needs. Family business. Friendly and considerate. Love Ginn Chevrolet
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review, David! I’m glad you had a positive experience at Ginn Chevrolet. We truly appreciate your kind words about our family-oriented approach. We look forward to assisting you with your needs again in the future! Sincerely, Tim Cartledge - General Manager- [email protected]
JJ got for me what I needed at a price I could afford, which all put me in a newer safer vehicle
JJ got for me what I needed at a price I could afford, which all put me in a newer safer vehicle
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your positive review, John! I’m glad to hear that JJ was able to help you find the right vehicle at an affordable price. It's great to know you feel safer in your new ride. I appreciate your support and we hope to see you again at Ginn Chevrolet! Sincerely, Tim Cartledge - General Manager- [email protected]
I have bought 2 new trucks from Ginn and they have been good vehicles. 2006 and 2018.
I have bought 2 new trucks from Ginn and they have been good vehicles. 2006 and 2018.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us, John! I’m thrilled to hear that you have had a positive experience with both your 2006 and 2018 trucks from Ginn Chevrolet. If there’s anything we can do to make your future visits even better, we’d love to hear your suggestions. I appreciate your support, and we hope to assist you again in the future! Sincerely, Tim Cartledge - General Manager- [email protected]
Very professional and courteous. Sales and service here is the only place I will go. I recommend them to all my friends and family.
Very professional and courteous. Sales and service here is the only place I will go. I recommend them to all my friends and family.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! I appreciate your support and am happy to hear you had a professional and courteous experience with us at Ginn Chevrolet. Your recommendations mean a lot, and we look forward to assisting you and your friends and family soon. Sincerely, Tim Cartledge - General Manager- [email protected]