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Ginn Chevrolet

(289 reviews)

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(289 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ginn Chevrolet from DealerRater.

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Awesome service--- Did great work and no issues. Thanks Ashley and Yolanda. Ginn Motors has always gone above and beyond... I've purchased 3 cars from here and have all my work done here

Awesome service--- Did great work and no issues. Thanks Ashley and Yolanda. Ginn Motors has always gone above and beyond... I've purchased 3 cars from here and have all my work done here

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your comments are greatly appreciated, Beth! I'm pleased to hear that you had an awesome experience with Ginn Chevrolet and that Ashley and Yolanda took great care of you. It’s fantastic to know that you’ve chosen me for your vehicle purchases and service multiple times. I truly appreciate your loyalty, and we look forward to serving you again in the future! Sincerely, Tim Cartledge - General Manager- [email protected]

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Thank you for doing great work in a timely manner. I will use them again.

Thank you for doing great work in a timely manner. I will use them again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your kind feedback means a great deal to us! I'm glad to hear that you were pleased with the service you received at Ginn Chevrolet. We look forward to assisting you again in the future! Sincerely, Tim Cartledge - General Manager- [email protected]

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JJ, Michael and Andrea were awesome . They made the process less stressful and were very patient

JJ, Michael and Andrea were awesome . They made the process less stressful and were very patient

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! I’m thrilled to hear that JJ, Michael, and Andrea were able to make your experience at Ginn Chevrolet pleasant and stress-free. I appreciate your feedback and we hope to see you again soon! Sincerely, Tim Cartledge - General Manager- [email protected]

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Always open and honest. Will do everything to make it right if it isn’t already perfect

Always open and honest. Will do everything to make it right if it isn’t already perfect

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Chris! I appreciate your kind words about our commitment to being open and honest at Ginn Chevrolet. Our goal is to ensure that every experience is perfect, and I'm glad to hear that you feel confident in us. Our team looks forward to assisting you again in the future! Sincerely, Tim Cartledge - General Manager- [email protected]

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Yolanda gets ⭐️⭐️⭐️⭐️⭐️. She went beyond to help me in my situation. She arranged times to fit my schedule. She was always available to answer my questions. She made me feel that I was in good hands.

Yolanda gets ⭐️⭐️⭐️⭐️⭐️. She went beyond to help me in my situation. She arranged times to fit my schedule. She was always available to answer my questions. She made me feel that I was in good hands.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! I am thrilled to hear about your positive experience with Yolanda at Ginn Chevrolet. It’s great to know that she went above and beyond to assist you and make you feel supported. We appreciate your kind words and look forward to seeing you again! Sincerely, Tim Cartledge - General Manager- [email protected]

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We had an all-around great experience at Ginn. Reese did an excellent job answering all of our questions. If he didn’t know he found the answers! We were his first sale! Could tell that he was receiving strong support from his sales team so we felt secure having him as our salesman! Love our new used SUV!

We had an all-around great experience at Ginn. Reese did an excellent job answering all of our questions. If he didn’t know he found the answers! We were his first sale! Could tell that he was receiving strong support from his sales team so we felt secure having him as our salesman! Love our new used SUV!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Buffy! I’m thrilled to hear that you had a great experience at Ginn Chevrolet and that Reese was able to assist you so well. It's fantastic to know you felt supported by the sales team and are enjoying your new used SUV. I appreciate your feedback, and we look forward to welcoming you back again! Sincerely, Tim Cartledge - General Manager- [email protected]

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No pressure sales associates that are super friendly. They go beyond other dealers that i visited to help make a decision on my purchase.

No pressure sales associates that are super friendly. They go beyond other dealers that i visited to help make a decision on my purchase.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! I’m thrilled to hear that you had a positive experience with our friendly sales associates at Ginn Chevrolet. We strive to provide a no-pressure environment and to go above and beyond for our customers. I appreciate your feedback, and we look forward to assisting you with any future vehicle needs. Come see us again soon! Sincerely, Tim Cartledge - General Manager- [email protected]

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This place is a really good family friendly dealership. Deon Gibbs is a great salesman!

This place is a really good family friendly dealership. Deon Gibbs is a great salesman!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words, Courtney! I’m thrilled to hear that you had a positive experience at Ginn Chevrolet and found our dealership to be family-friendly. Deon is indeed a great asset, and I appreciate you recognizing his efforts. We look forward to seeing you again soon! Sincerely, Tim Cartledge - General Manager- [email protected]

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Great people . Have worked with them for many years and will in the future. I recomend for anyone looking for a new car.

Great people . Have worked with them for many years and will in the future. I recomend for anyone looking for a new car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! I truly appreciate your loyalty and am thrilled to hear about your positive experiences with us at Ginn Chevrolet. Your recommendation means a lot, and we look forward to serving you for many more years to come. If you ever need anything, don't hesitate to reach out. Sincerely, Tim Cartledge - General Manager- [email protected]

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Service was great. Michelle was amazing in the body shop. The only thing I can say that I was not happy with… when I got back in my car there had been several different people that had connected to my WiFi. It took me forever to get them deleted. Also they reset my best and average mileage that we had been keeping for 2 years now. Overall great service.

Service was great. Michelle was amazing in the body shop. The only thing I can say that I was not happy with… when I got back in my car there had been several different people that had connected to my WiFi. It took me forever to get them deleted. Also they reset my best and average mileage that we had been keeping for 2 years now. Overall great service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! I’m glad to hear that you had a great experience with our service and that Michelle made a positive impression in the body shop. I understand how frustrating it can be to deal with WiFi connections and the reset of your mileage. Your input is important to us, and I appreciate you bringing these concerns to our attention. If you have any further questions or need assistance, please feel free to contact us at Ginn Chevrolet. Our team looks forward to the chance to provide an even better experience in the future! Sincerely, Tim Cartledge - General Manager- [email protected]

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