Reviews
Been going to Ginn for several years now. I don’t have any real issue with the service on my wife’s Cadillac which needed some service. Yolanda is a great ambassador for them as a service writer and keeps me informed. My only issue with Ginn and most Chevy dealers is that once past a certain age they don’t provide service. So if someone has a vintage Chevrolet, service has to come from independent service providers and such is the case with me. Once past about 10 years, you’re on your own to find services.
Been going to Ginn for several years now. I don’t have any real issue with the service on my wife’s Cadillac which needed some service. Yolanda is a great ambassador for them as a service writer and keeps me informed. My only issue with Ginn and most Chevy dealers is that once past a certain age they don’t provide service. So if someone has a vintage Chevrolet, service has to come from independent service providers and such is the case with me. Once past about 10 years, you’re on your own to find services.
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- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, Danny! I'm glad to hear that you've had a positive experience with my service, especially with Yolanda keeping you informed about your wife's Cadillac. I appreciate your loyalty to Ginn Chevrolet over the years. Our team understands your concerns regarding service for vintage Chevrolets. While we focus on newer models, we value your input and are always looking for ways to improve our offerings. If you have any further questions or need assistance, please feel free to reach out to me. We hope to see you again soon! Sincerely, Tim Cartledge - General Manager- [email protected]
The best dealership n employee so loving and welcoming 10/10 for sure highly recommend for sure
The best dealership n employee so loving and welcoming 10/10 for sure highly recommend for sure
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review, David! I truly appreciate your kind words about Ginn Chevrolet. It’s fantastic to hear that you felt welcomed and had such a positive experience. We look forward to seeing you again and hope you’ll share your experience with others. Thank you for the recommendation! Sincerely, Tim Cartledge - General Manager- [email protected]
Courteous, friendly and helpful staff. Drove in and explained what I needed and was escorted to parts department.
Courteous, friendly and helpful staff. Drove in and explained what I needed and was escorted to parts department.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback, Dan! I'm thrilled to hear that our team provided you with courteous and helpful service at Ginn Chevrolet. If you need anything else in the future, please don't hesitate to reach out. We look forward to seeing you again! Sincerely, Tim Cartledge - General Manager- [email protected]
Very quick response! Appreciate the immediate support and friendly assistance. Very happy with my new truck!
Very quick response! Appreciate the immediate support and friendly assistance. Very happy with my new truck!
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Tonya, thank you for taking the time to leave us a review! I'm thrilled to hear that you’re happy with your new truck and that you experienced quick and friendly support at Ginn Chevrolet. I appreciate your kind words, and we look forward to assisting you again in the future! Sincerely, Tim Cartledge - General Manager- [email protected]
The entire staff and service were excellent and I wouldn't hesitate to recommend to friends and/or family . Thanks for understanding my need.
The entire staff and service were excellent and I wouldn't hesitate to recommend to friends and/or family . Thanks for understanding my need.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your fantastic review, Don! I appreciate your kind words about our staff and service at Ginn Chevrolet. It's fantastic to hear that you had such a positive experience. We look forward to assisting you and your friends and family in the future! Sincerely, Tim Cartledge - General Manager- [email protected]
They have a great product and exceptional customer service. Deon Gibbs always takes care of his customer.
They have a great product and exceptional customer service. Deon Gibbs always takes care of his customer.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Phil! I’m delighted to hear that you had a positive experience with Ginn Chevrolet and that Deon provided exceptional service. I appreciate your support, and we look forward to assisting you again in the future! Sincerely, Tim Cartledge - General Manager- [email protected]
Great service ! They checked everything and even gave me updates on things I may need to get checked!
Great service ! They checked everything and even gave me updates on things I may need to get checked!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Virginia! I’m pleased to hear that you received great service at Ginn Chevrolet and appreciated the updates on your vehicle. We look forward to seeing you again for any future needs! Sincerely, Tim Cartledge - General Manager- [email protected]
They took me right in and had my truck repaired in a couple of days
They took me right in and had my truck repaired in a couple of days
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive review, Melvin! I’m pleased to hear that we were able to get your truck repaired quickly. At Ginn Chevrolet, we strive to provide efficient service, and it's great to know we met your expectations. Looking forward to seeing you again! Sincerely, Tim Cartledge - General Manager- [email protected]
Staff is both courteous and professional. Work was completed within a reasonable period of time.
Staff is both courteous and professional. Work was completed within a reasonable period of time.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! I appreciate your feedback about our courteous and professional staff and am glad to hear that your work was completed in a timely manner. We hope to see you again at Ginn Chevrolet! Sincerely, Tim Cartledge - General Manager- [email protected]
They treat you like FAMILY! I recommend everyone who is looking for cat GINN is the place to go.
They treat you like FAMILY! I recommend everyone who is looking for cat GINN is the place to go.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review, Willie! I’m thrilled to hear that you felt treated like family at Ginn Chevrolet. Your recommendation means a lot to us, and I appreciate you spreading the word. We look forward to welcoming you back for your next vehicle purchase! Sincerely, Tim Cartledge - General Manager- [email protected]