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Ginn Chevrolet

(178 reviews)
Visit Ginn Chevrolet
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 7:30am–2:00pm
Sunday Closed Closed
New (855) 350-4821 (855) 350-4821
Used (855) 805-0545 (855) 805-0545
Service (855) 350-4822 (855) 350-4822

Inventory

See all 117 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 2024.
The team at Ginn Chevrolet would like to welcome you to our dealership in Covington where we're confident you'll find the vehicles you're looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on our professional finance team will help you get settled with a competitive financing or lease plan.
If you want a Great Selection an Experienced Staff and the Lowest Prices. You've come to the right place.

Service center

Phone number (855) 350-4822

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–2:00pm
Sunday
Closed

Reviews

(178 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ginn Chevrolet from DealerRater.

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I recently purchased a truck and had a good experience

I recently purchased a truck and had a good experience thanks to Mr. Earl and Chadd who helped me. They were thorough, patient, and made sure everything was working properly. Really appreciated their attention to detail and customer care, made the whole process smooth.

I recently purchased a truck and had a good experience

I recently purchased a truck and had a good experience thanks to Mr. Earl and Chadd who helped me. They were thorough, patient, and made sure everything was working properly. Really appreciated their attention to detail and customer care, made the whole process smooth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're thrilled to hear that you had a good experience purchasing your truck at Ginn Chevrolet. It's great to know that Earl and Chadd provided thorough and attentive service to make your process smooth. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

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Excellent service.

Excellent service...I was was truly stressed about the process but everything went smooth...stress free. Thanks

Excellent service.

Excellent service...I was was truly stressed about the process but everything went smooth...stress free. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review, LaDonna! I am glad to know that you had an excellent experience with us at Ginn Chevrolet and that we could help make the process smooth and stress-free for you. We appreciate your feedback and look forward to serving you again in the future. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

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We went to another dealership and no one came out to

We went to another dealership and no one came out to speak to us. We stopped at Ginn and within 3 minutes Carolyn was out there helping us find what we were looking for.

We went to another dealership and no one came out to

We went to another dealership and no one came out to speak to us. We stopped at Ginn and within 3 minutes Carolyn was out there helping us find what we were looking for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! I am glad to hear that Carolyn was able to assist you so promptly at Ginn Chevrolet. Our team is dedicated to providing excellent service, and it’s great to know you felt supported in your search. We hope to see you again soon. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

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Excellent customer service.

Excellent customer service. Very efficient service department staff. Establishment is always clean and inviting. Team members always kind and cordial.

Excellent customer service.

Excellent customer service. Very efficient service department staff. Establishment is always clean and inviting. Team members always kind and cordial.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! I appreciate your feedback about our customer service and clean, inviting environment at Ginn Chevrolet. It's great to hear that our service department staff made a positive impression. We look forward to welcoming you back next time. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

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Enjoyable experience.

Enjoyable experience. We felt respected and no pressure to buy, but we were treated with kindness.

Enjoyable experience.

Enjoyable experience. We felt respected and no pressure to buy, but we were treated with kindness.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review, Bervin! I'm happy to hear that you had an enjoyable experience at Ginn Chevrolet and that our team made you feel respected and welcomed. Your feedback about our no-pressure approach and kindness means a lot to us. We hope to see you again soon. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

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I enjoyed working with Charlie to find the right vehicle

I enjoyed working with Charlie to find the right vehicle for our needs. He was very courteous and knowledgeable about the vehicle. His confidence in the service department is encouraging and I look forward to developing a lasting relationship with the dealership.

I enjoyed working with Charlie to find the right vehicle

I enjoyed working with Charlie to find the right vehicle for our needs. He was very courteous and knowledgeable about the vehicle. His confidence in the service department is encouraging and I look forward to developing a lasting relationship with the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Larry! We're thrilled to hear that you had a great experience working with Charlie at Ginn Chevrolet. His courteousness and knowledge truly make a difference, and we're glad you feel confident in our service department. We look forward to building a lasting relationship with you as well. Don’t hesitate to reach out if you need anything in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

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Great place, I love it, will always get my cars there.

Great place, I love it, will always get my cars there. Thank you.very much.

Great place, I love it, will always get my cars there.

Great place, I love it, will always get my cars there. Thank you.very much.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We’re thrilled to hear that you love Ginn Chevrolet and that you’ll always choose us for your car needs. We look forward to seeing you again! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

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Amazing Job!

Amazing Job!!! Ms. Yolanda provided me with all the information needed for new tires and allowed me time to make a choice.

Amazing Job!

Amazing Job!!! Ms. Yolanda provided me with all the information needed for new tires and allowed me time to make a choice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

hank you for your wonderful review! We're thrilled to hear that Ms. Yolanda was able to assist you with all the information you needed for your new tires at Ginn Chevrolet. Our team is dedicated to providing exceptional service and we're glad you felt supported in your decision-making. We look forward to seeing you again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

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Customer service is always A+ and Mr.

Customer service is always A+ and Mr. Gibbs is always available and willing to answer questions and assist no matter how long it has been since your purchase.

Customer service is always A+ and Mr.

Customer service is always A+ and Mr. Gibbs is always available and willing to answer questions and assist no matter how long it has been since your purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! I truly appreciate your feedback about our customer service at Ginn Chevrolet. It’s great to hear that Mr. Gibbs has been helpful and responsive. We value your continued support and look forward to assisting you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

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I love Ginn.

I love Ginn. They always make me happy and I am not the easiest to please. Have bought many vehicles from them since 2019. Service department quick lane is amazing!!!! Michael Mann and Michael Jenkins and Charlie Christopher are brilliant in both knowledge and customer care. Jeff Meadors.

I love Ginn.

I love Ginn. They always make me happy and I am not the easiest to please. Have bought many vehicles from them since 2019. Service department quick lane is amazing!!!! Michael Mann and Michael Jenkins and Charlie Christopher are brilliant in both knowledge and customer care. Jeff Meadors.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Jeff, for your wonderful review! I'm thrilled to hear that Ginn Chevrolet has consistently brought you happiness throughout your vehicle purchases since 2019. It's fantastic to know that our service department, particularly the quick lane, has impressed you. We appreciate your kind words about Michael Mann, Michael Jenkins, and Charlie Christopher; they truly embody our commitment to exceptional customer care. We look forward to seeing you again soon and assisting with any of your automotive needs! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

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See all 178 reviews