Reviews
Awesome Car Buying Experience!!!
Tyler Miller Customer Service skills is second to none! We drove from Richmond VA to Charlotte to purchase a used car from Felis Sabates Ford. Tyler made sure to go over the Carfax which is something I have never seen from any Car dealership. The vehicle was ready when we got there and we went over the vehicle thoroughly together. We felt like it was much more than a buying experience, It was more like he would not be happy unless our buying experience with them was exceptional. I look forward to buying with them in the future and I am making sure I request Tyler Miller. Keep up the good work!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome
The Service was great .I really appreciate Carlton for taking care of me. I would bring back my car again
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tyler makes buying comfortable and easy!
Tyler Miller is the best salesman I’ve ever had dealings with. I would recommend that everyone ask for him by name. Honest and easy to talk to, he makes buying a car a pleasure. Most car salesmen (including some of his coworkers), try to talk fast and just get the sale. Tyler gives you the feeling that he honestly cares what you spend your money on and wants you to love your purchase. Thanks again Tyler!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent service
They were able to get me in when no one else could. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Straight Forward and honest.
Didn't waist my time with some unnecessary talking right to the point of what they could do ( then they gave me the options ), and then they listened to me And I let them know what I wanted to do, when I say they nailed it wow did they, never had a buying experience like this before, thank muhamid, Thank you Mike, Thank you Hunter.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Vehicle servicing
Sabates Ford Lincoln is so so much better than Performance Ford. Thought I was going to have to order parts, and come back. Mechanic checked it out, and found the problem, and was able to fix it there while I waited. So 45 minute turn around. Couldn't be happier.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
They always work around my schedule and update you on your car by text. Been going there since I bought my car there in 2012.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service customer
Liza was an excellent service manager. She made sure she knew what I wanted done and was able to tell me how much the repairs would cost. She ordered a part so that the repairs could begin the next day. She was actively involved in coordinating all of the repairs and was very helpful. My tires will need to be replaced soon, so she gave me quotes on three different sets of tires. When she realized my car was under a customer care recall, she called me to explain what that entailed. I was very happy with my service experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great friendly service!
I would highly recommend looking for you're next vehicle here. Came to test drive a vehicle and Mohammed made everything super easy to buy the vehicle and get me driving it home in a few hours.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wonderful place to purchase a vehicle!
Mohammed Badr was very helpful, knowledgeable and friendly. Mohammed was patient and answered all of our questions in a professional manner. I will certainly recommend him and this dealership to my friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car