Reviews
The entire experience was great with no pressure and just
The entire experience was great with no pressure and just friendly service. Pappas works hard to get you what you need and there discounts are well worth the trip if you are looking for a Toyota. I will definitely go there for future vehicles and service to my 2025 Tacoma TRD Off-road.
The entire experience was great with no pressure and just
The entire experience was great with no pressure and just friendly service. Pappas works hard to get you what you need and there discounts are well worth the trip if you are looking for a Toyota. I will definitely go there for future vehicles and service to my 2025 Tacoma TRD Off-road.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This was my first time buying a car and Ryan made the
This was my first time buying a car and Ryan made the process super easy and understandable!
This was my first time buying a car and Ryan made the
This was my first time buying a car and Ryan made the process super easy and understandable!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing this and congratulations on your purchase! We were so happy to help you through your first purchase, and we wish you many happy miles. We're here for any future needs and hope to see you again!
This dealership is nothing but a lemon lot!
This dealership is nothing but a lemon lot! Absolute bulls**t!! They don't honor anything they put on papper! Also, The matinence department is an absolute joke!! They couldn't fix a peanut butter and jelly sandwich if their lives depended on it! I'm literally keeping track of everything that is wrong with my truck that lying b**ch sold me. I'm one issue away from it being labeled a lemon by the state of Missouri. They knew this truck wasn't road worthy but still sold it after slapping a few "bandaids" on it. I don't think they understand what kind of financial troubles go on when the vehicles they sell, go right to s**t after a few months. Not even close to joking but, I got laid off because I couldn't make it in to work due to this pile of sh.....this truck, being a lemon!!!!!! Also, I NEVVVVER pull the injured veteran card but, if it wasn't for the injuries I took in combat, that the government pays me for, I would be on the streets because this truck is always needing work done on it and can't get me back and forth to work to make any money!! Unfu**ing real, man... Here are a few things wrong with this pile of f***.... The fule pump sensor The fule pump itself Brakes Ball joints on both sides Tie rods on both sides (Oh, the right side on the frontend broke on my way to work (that cost me my job) but they put a bandaid on it and it's still making noise and feeling weird) Pretty much the entire frontend is shot Broken exhaust pipe Bad tires from the frontend being outta wack. Electrical issues like the screen going out once in a while The dash not working Transmission issues like when I put it in reverse, there's a very loud knock once in a while. Put in drive, there's a small bang every now and then.... I mean, I could go on and on with this pile of junk. But what really fries my a$$ is the way I'm treated when I go....WENT up there for service they said I'd get before I signed the contract. The matinence guys are an absolute joke and know nothing about mechanical work! They DO NOT take care of the customer when they know they sold a f**king lemon!!!! Do they treat ALL combat vets like this??? It's really bad when they hide behind some horse s**t ad about how they love vets but turn around a sell us and others, junk. They don't give a xxxx about us. As long as they make that money, that's all that matters, right? Unreal and I'm done with these xxxxxxxx.
This dealership is nothing but a lemon lot!
This dealership is nothing but a lemon lot! Absolute bulls**t!! They don't honor anything they put on papper! Also, The matinence department is an absolute joke!! They couldn't fix a peanut butter and jelly sandwich if their lives depended on it! I'm literally keeping track of everything that is wrong with my truck that lying b**ch sold me. I'm one issue away from it being labeled a lemon by the state of Missouri. They knew this truck wasn't road worthy but still sold it after slapping a few "bandaids" on it. I don't think they understand what kind of financial troubles go on when the vehicles they sell, go right to s**t after a few months. Not even close to joking but, I got laid off because I couldn't make it in to work due to this pile of sh.....this truck, being a lemon!!!!!! Also, I NEVVVVER pull the injured veteran card but, if it wasn't for the injuries I took in combat, that the government pays me for, I would be on the streets because this truck is always needing work done on it and can't get me back and forth to work to make any money!! Unfu**ing real, man... Here are a few things wrong with this pile of f***.... The fule pump sensor The fule pump itself Brakes Ball joints on both sides Tie rods on both sides (Oh, the right side on the frontend broke on my way to work (that cost me my job) but they put a bandaid on it and it's still making noise and feeling weird) Pretty much the entire frontend is shot Broken exhaust pipe Bad tires from the frontend being outta wack. Electrical issues like the screen going out once in a while The dash not working Transmission issues like when I put it in reverse, there's a very loud knock once in a while. Put in drive, there's a small bang every now and then.... I mean, I could go on and on with this pile of junk. But what really fries my a$$ is the way I'm treated when I go....WENT up there for service they said I'd get before I signed the contract. The matinence guys are an absolute joke and know nothing about mechanical work! They DO NOT take care of the customer when they know they sold a f**king lemon!!!! Do they treat ALL combat vets like this??? It's really bad when they hide behind some horse s**t ad about how they love vets but turn around a sell us and others, junk. They don't give a xxxx about us. As long as they make that money, that's all that matters, right? Unreal and I'm done with these xxxxxxxx.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Please know that we take great pride in having the highest-quality vehicles available to our customers, and we are sorry to hear about your less-than-outstanding experience. This is not how we want any customer to feel. Please reach out if you would like to discuss this further. - Angelo, 636-928-1212
Ryan was a consummate professional providing answers to
Ryan was a consummate professional providing answers to all our questions. He worked to provide us with a great vehicle and deal and was never pushy. We will definitely seek out Ryan for any future car/truck needs! We highly recommend Ryan for anyone searching for a vehicle!
Ryan was a consummate professional providing answers to
Ryan was a consummate professional providing answers to all our questions. He worked to provide us with a great vehicle and deal and was never pushy. We will definitely seek out Ryan for any future car/truck needs! We highly recommend Ryan for anyone searching for a vehicle!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the outstanding review and recommendation! Our team appreciated the chance to work with you, and we wish you many happy and safe miles. We're here for any future needs, come back to see us!
Ryan and Doc were both absolutely amazing to work with!
Ryan and Doc were both absolutely amazing to work with! We had a few hiccups throughout the process and they both were extremely helpful and made the process of buying our car SO easy!! I 100% recommend Tom Pappas Toyota!! ps. they play some great music too!
Ryan and Doc were both absolutely amazing to work with!
Ryan and Doc were both absolutely amazing to work with! We had a few hiccups throughout the process and they both were extremely helpful and made the process of buying our car SO easy!! I 100% recommend Tom Pappas Toyota!! ps. they play some great music too!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the outstanding review and recommendation! It was a pleasure working with you, and we hope you enjoy your new vehicle. Come on back to see us!
Great dealership with outstanding people to work with.
Great dealership with outstanding people to work with. Jacob to excellent care of my family
Great dealership with outstanding people to work with.
Great dealership with outstanding people to work with. Jacob to excellent care of my family
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the outstanding review and your business! Our team enjoyed having you here and we hope to see you again!
The service was great!
The service was great! Ryan was professional and friendly! We love our van! We would highly recommend Ryan and Pappas to our family and friends!
The service was great!
The service was great! Ryan was professional and friendly! We love our van! We would highly recommend Ryan and Pappas to our family and friends!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the outstanding review and recommendation! It was such a pleasure working with you, and our team is here for any future needs.
They were friendly and helpful, supporting us through the
They were friendly and helpful, supporting us through the process without high pressure. Dealership was clean and inviting.
They were friendly and helpful, supporting us through the
They were friendly and helpful, supporting us through the process without high pressure. Dealership was clean and inviting.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review, and congratulations on purchasing your new vehicle! Our team truly enjoyed working with you, and we're here for any future needs!
I had a great experience working with Ryan!
I had a great experience working with Ryan! From the moment I walked in, he was friendly, welcoming, and true to what he says in his bio - not pushy at all. He really took the time to understand what I was looking for, and I never felt pressured or rushed throughout the process. Ryan made everything simple and straightforward, which I really appreciated. If you're looking for someone who genuinely wants to help and make your car-buying experience easy, I definitely recommend reaching out to him!
I had a great experience working with Ryan!
I had a great experience working with Ryan! From the moment I walked in, he was friendly, welcoming, and true to what he says in his bio - not pushy at all. He really took the time to understand what I was looking for, and I never felt pressured or rushed throughout the process. Ryan made everything simple and straightforward, which I really appreciated. If you're looking for someone who genuinely wants to help and make your car-buying experience easy, I definitely recommend reaching out to him!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the outstanding review and recommendation, Austine! We truly enjoyed working with you, and we wish you many happy and safe miles. We hope to see you again!
I'm a bit late with this review as I took delivery of our
I'm a bit late with this review as I took delivery of our 2025 Camry on 12/13/2025. Steve Helmich as usual was great to work with. Most of the process was done by phone, and we only spent about 90 minutes total in the dealership. Steve made the buy easy, and Glenn Ritter did a super job getting us in and out of the finance office quickly. Pappas IS the place to go!!
I'm a bit late with this review as I took delivery of our
I'm a bit late with this review as I took delivery of our 2025 Camry on 12/13/2025. Steve Helmich as usual was great to work with. Most of the process was done by phone, and we only spent about 90 minutes total in the dealership. Steve made the buy easy, and Glenn Ritter did a super job getting us in and out of the finance office quickly. Pappas IS the place to go!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the outstanding review and your business! Our team truly enjoyed working with you, and we wish you many happy and safe miles. We look forward to seeing you again!