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Pappas Toyota

(1,007 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–6:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (636) 317-2053 (636) 317-2053
Used (636) 486-4164 (636) 486-4164
Service (636) 486-4797 (636) 486-4797

Reviews

(1,007 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pappas Toyota from DealerRater.

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The staff was helpful and courteous I am always able to

The staff was helpful and courteous I am always able to easily schedule an appointment

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review! See you next time.

This was the 5 car we bought from Tom Pappas Toyota and

This was the 5 car we bought from Tom Pappas Toyota and have always had great sales experience and service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Clean honest cheerful professional.

Clean honest cheerful professional. Family owned. I also BUY my cars there. I and my family have gone there over 20 years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing this! We truly appreciate your loyalty and always enjoy having you here. We wish you the best and will see you next time!

Outstanding employees and a job well done.

Outstanding employees and a job well done. Service workers went above and beyond. THank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Yes. This is my review.

Great service.

Great service. Have bought three CRVs from this dealership. Service appointments are always on time and friendly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the wonderful review! Come back and see us!

The service staff here is excellent they’re very

The service staff here is excellent they’re very professional very knowledgeable and very honest, I love honesty when someone is dealing with me and my vehicle or anything else, the team is great at communicating and explaining everything that is going on with my car, I appreciate great customer service, and this is what I receive at this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Isabel and team did a great job making us feel at home

Isabel and team did a great job making us feel at home and she was thoughtful every step of the way

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review, and congrats on your purchase! We wish you all the best and hope to see you again!

Great service very polite and knowledgeable and kept us

Great service very polite and knowledgeable and kept us up to date done when the y said it would be done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review and your business! Our team truly enjoyed working with you, and we hope to see you again!

Very friendly and professional, explains what maintenance

Very friendly and professional, explains what maintenance is needed and why, fair pricing, clean and comfortable waiting room

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We appreciate the great review and your business! See you next time!

Kept me up dated on the work being done to my car, as we

Kept me up dated on the work being done to my car, as we did have to wait for add'l parts., but was well informed of the delay and why

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review and our business! We hope to have the chance to work with you again!