Reviews
"A smooth and hassle free experience"
Sue Chansky was my saleswoman. Sue was very kind, friendly and pleasant to deal with. She had all the knowledge on the 2018 CRV that my wife and I purchased. She answered all my questions and not once did I feel rushed or under any pressure to purchase. Sue also thoroughly explained all the functions on the vehicle when I picked it up. Also, Rebecca Morone in finance was very kind, friendly and pleasant to deal with. Rebecca made all of the paper work process go smoothly. Both Sue and Rebecca get an A+! I would recommend Sue, Rebeca and Hamilton Honda to any one looking for a new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
HuskerFan, Thank you for taking the time to share your feedback about Sue and Rebecca! It is a pleasure to hear that you had a pressure-free and smooth experience with both of them. We truly appreciate your review and look forward to continuing to serve you throughout your ownership. Welcome to the Hamilton Honda family!
Efficient & Beneficial Experience
Both Luke and Parth did everything they could to help me get the car I wanted. It was a Friday night and neither of them rushed me at any point during the transaction. Parth was very detailed and explained all the features of the car during my test drive, I definitely felt a sense of trust with him. Luke was friendly and charming, he made it very clear as to where I stood financially and offered his expert knowledge to help me make a better decision. Hamilton Honda overall was a great experience- clean office and pleasant staff. They have a wider inventory as well compared to other Honda Dealerships.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dear Sumo0, It is a pleasure to hear how helpful Luke and Parth were during your recent experience at Hamilton Honda. Not feeling rushed, and working with a knowledgeable staff that you can trust are some of the most important things that we want our customers to experience here. Thank you for letting us know that Luke and Parth fulfilled our commitment to provide with this level of service. On behalf of the entire team, welcome to the Hamilton Honda family!
Pleasant first time experience at Hamilton Honda!
This was my first time at Hamilton Honda and I was impressed by its scale - the place is huge! Tony Manno took good care of me throughout the purchasing process even though he was relatively new as a salesman. It was very easy to communicate with Tony and he understood my questions and concerns.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dear mdamato, Thank you for letting us know how well Tony took care of your throughout your purchasing process. We are thrilled to hear that you had such a pleasant experience. Thank you for taking the time to tell us about it. Welcome to the Hamilton Honda family!
Sales and my new Honda Accord Hybrid
My salesman Chris, was excellent. He was extraordinarily helpful, answered every question I had, and was extremely helpful both during the buying process and afterwards. I simply could not have asked for anything more from Chris. I will buy cars from him in the future, and recommend him to others. As far as my new Honda is concerned, it rides like a dream. The safety features are incredible, and the hybrid engine gives me as much power as a full gas engine. You Simply don’t notice any difference. I would buy another in the future and have recommended it to all my friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Marshall, Thank you for sharing your story about Chris. Hearing about how helpful he was throughout your buying process, and afterwards, reflects our mission here of providing exceptional customer care and service. Congratulations on your new Honda, and welcome to the Hamilton Honda family!
Job well done!
Tony was excellent, he helped and did whatever he could during our process of buying our car. He answered all our questions, and gave us assurance about the car we were looking to purchase. From the start to finish, Tony did a great job.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Dear Emelin86, We are so glad to hear that your car buying experience with Tony was such a pleasure from start to finish. Thank you for sharing your feedback, we truly appreciate it. Congratulations, and welcome to the Hamilton Honda family!
Great experience at Hamilton Honda
Sue was very friendly and easy to work with. She made the car buying experience feel laid back and comfortable. The dealership was clean, knowledgeable, and accommodating. Overall a great experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dear Karin, Thank you for your review about Sue being friendly and easy to work with, and making your car buying experience comfortable. We are also glad that we were able to provide you with a clean and accommodating atmosphere. We truly appreciate your business. On behalf of the entire team, welcome to the Hamilton Honda family!
One of the Best- 9/10/18
Honestly, I didn’t know what to expect coming to a huge dealership. In the past, large dealerships meant less personal service and more waiting. Hamilton Honda was a startling exception. From the first step in, my family and I were greeted with a warm, personal welcome by Anthony. We even got a nice tour of the huge facility and indulged in some treats at the cafe. Mr. Manno also made sure we were comfortable and the car buying process was very pleasant. On the day we decided to test drive the new Accord, the weather was humid and hot. However, Anthony was very swift and made sure the car had the air on for us. We felt terrible because he looked like he ran a marathon. Afterwards, we had a quick chat with Lily from the finance department. She was also very polite and informative. One week later, we came back to finish signing and pick up the car. We met with Becky from Finances. I was a little worried because this was the part people dread, but she was another pleasant exception! Not only did she know her stuff, but she was very polite and helpful with our decisions. All in all, our experience at Hamilton Honda was very positive and memorable. There was no pressure nor anything unusual. Anthony was a professional who made sure the customer came first! I know my family and I will be coming back the next time someone needs an upgrade!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dear KKang, We sincerely thank you for taking the time to share your wonderful story about your experience at Hamilton Honda with Anthony, Lily, and Becky. The warm, personal welcome you and your family received from Anthony, followed by the team's dedicated, professional, and thorough approach to your needs is exactly what our mission is. Thank you for letting us know that we have fulfilled our promise to exceed your expectations and make your experience positive and memorable. Your story is certainly one we will never forget! Thank you for giving us the opportunity to take such great care of you and your family. We appreciate your business and we are so thrilled to welcome you to the Hamilton Honda family!
Great Experience
Friendly, warm and knowledgeable salesperson in Suzanne Chansky. She understood my needs and did what was needed to get me into the vehicle I wanted to purchase. Good atmosphere and good people. I had a very positive experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dear Dub, Thank you for sharing your feedback about Suzanne and the atmosphere at Hamilton Honda. We are glad to hear that Suzanne was friendly and knowledgeable and that she was understanding to your needs. On behalf of the entire team, thank you for your purchase, and welcome to the Hamilton Honda family!
Excellent Customer Experience
Sue went above and beyond to locate a specific vehicle for me. Sue was attentive to my needs and provided excellent customer service. I recommed reaching out to Sue if you are interested in a no-pressure, quick and easy process to purchasing a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
DinaMM1, Thank you for telling us about your no-pressure experience with Sue! We truly appreciate you taking the time to share your feedback about the excellent customer service you received. Thank you for your business and welcome to the Hamilton Honda family!
Most pleasant experience
Sue made my car buying experience my best one yet! I was so anxious when I initially came into the Hamilton Honda dealership (being that I've had horrible experiences in the past with the Jeeps that I previously owned), but Sue made it both fun and stress-free. If you go to this Honda location and see Sue, you will not be disappointed!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dear eslynngreen, Thank you for sharing your story about Sue turning your initial anxious visit into a fun and stress-free experience. That is exactly what we strive for! We appreciate you taking the time to come to Hamilton Honda and could not be happier that Sue made your visit well worth it. Welcome to the Hamilton Honda family! Thank you for your business!