Carsmart

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
107 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    September 3, 2020

    Excellent straight to the point service. Haseeb was great along with his manger. They got me in and out with the car I wanted. Facility was very clean... and comfortable. Followed Covid guidelines.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    December 28, 2019

    Initial walk-in Vibe was good started talking to Ishmael the manager he had to leave and the son took over WRONG PERSON left with nothing

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • July 5, 2015

    Excellent service. Very good customer service! Thank you!..

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    4 people out of 5 found this review helpful. Did you?
  • 1.0 out of 5
    December 17, 2019

    I purchased a H3 Hummer from this dealership on 11/19/19. I was given a 30 day warranty. The vehicle was taking in water the first time that it rained... and a check engine light came on in the vehicle. I was told that a thermostat was replaced and the water leak was fixed. Following the repair the engine started to screech. I looked into the engine and noticed the the Reservoir overflow cap was not fully close and the antifreeze had spewed over the engine. At least I thought, after replacing the fluid and securing the cap. The next day the anti freeze had drained again. I contacted the dealer to let them know of the issue. I was given the run around and placed on hold for 15 minutes. Being sent back and forth to the dealer and the repair shop. The receptionist eventually got back on the phone and told be that the vehicle was out of warranty. She also stated that " I may have caused the issue by hitting a pothole. The Sales manager Ismail told me that they would only be able to offer on discount on the repair despite the fact that I am still in the 30 day warranty period. So I will need to seek legal action with an attorney to get the repair completed. Steer clear of this dealership. They turn there back on you once you purchase the vehicle. Do not trust the friendliness during the sales process.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    November 15, 2019

    Used these folks through the Carfax app, they came up with the vehicle I was looking for at a fair price. Good folks. Easy process.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    August 20, 2019

    They sold me a car (Chevy Cruise) with 2 catalytic converters. One of them is a turbo. I cannot get the part because several gm plants closed down so I... am forced to drive a car that could stop on me anytime and I won’t be able to fix it. Chevy dealership can’t get the parts in. I will probably end up suing them.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    July 19, 2019

    I had a wonderful experience dealing with the car smart and it’s hospitality! The customer service was excellent and April Jenkins was polite, knowledgeable,... and accurate in all ways of helping me with questions and guiding me to the next step towards buying a car! Thank you for the wonderful expirence!!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    February 23, 2019

    Carsmart is the best I received wonderful service... An the staff are the best thanks April Jenkins... An will be seeing y'all next year again keep up... the good work..

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    October 7, 2018

    Helped get us into a great car for our needs and budget. Very flexible with my situation. I would recommend you. Thank you so much!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    October 2, 2018

    Stayed within our budget and we got into a great car, we could not be happier! Thank you so much you are such a great help.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
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