Reviews
Write a reviewWe have purchased as least 2 vehicles from this location
We have purchased as least 2 vehicles from this location and both times we have gotten a great deal and never had issues with the cars. The cars came with the factory warranty still in force and had issues with the starter on one of the cars and took it to a Camry dealership and it was fixed. Didn't take it back to Carsmart because of the warranty. I will definitely by from them in the future if I have to.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Do not get a vehicular from this place!
Do not get a vehicular from this place! It has not been 30days yet,and my car brakes are totally xxx! They will not fix the car at all when they knew they sold the car to me like this!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
False advertisers I would never do business with this
False advertisers I would never do business with this company on the weather channel they posted dodge rams new for $10,000 or less went through the process of finding them they were $31,000
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great Experience
Excellent straight to the point service. Haseeb was great along with his manger. They got me in and out with the car I wanted. Facility was very clean and comfortable. Followed Covid guidelines.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Transmission issues already in the Hyundai Sportag
Initial walk-in Vibe was good started talking to Ishmael the manager he had to leave and the son took over WRONG PERSON left with nothing
- Customer service 2.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Avoid this Dealership
I purchased a H3 Hummer from this dealership on 11/19/19. I was given a 30 day warranty. The vehicle was taking in water the first time that it rained and a check engine light came on in the vehicle. I was told that a thermostat was replaced and the water leak was fixed. Following the repair the engine started to screech. I looked into the engine and noticed the the Reservoir overflow cap was not fully close and the antifreeze had spewed over the engine. At least I thought, after replacing the fluid and securing the cap. The next day the anti freeze had drained again. I contacted the dealer to let them know of the issue. I was given the run around and placed on hold for 15 minutes. Being sent back and forth to the dealer and the repair shop. The receptionist eventually got back on the phone and told be that the vehicle was out of warranty. She also stated that " I may have caused the issue by hitting a pothole. The Sales manager Ismail told me that they would only be able to offer on discount on the repair despite the fact that I am still in the 30 day warranty period. So I will need to seek legal action with an attorney to get the repair completed. Steer clear of this dealership. They turn there back on you once you purchase the vehicle. Do not trust the friendliness during the sales process.
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Great and easy ecperience
Used these folks through the Carfax app, they came up with the vehicle I was looking for at a fair price. Good folks. Easy process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They sold me a lemon
They sold me a car (Chevy Cruise) with 2 catalytic converters. One of them is a turbo. I cannot get the part because several gm plants closed down so I am forced to drive a car that could stop on me anytime and I won’t be able to fix it. Chevy dealership can’t get the parts in. I will probably end up suing them.
- Customer service 3.0
- Buying process 5.0
- Quality of repair 2.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
The wonderful customer service at car smart!
I had a wonderful experience dealing with the car smart and it’s hospitality! The customer service was excellent and April Jenkins was polite, knowledgeable, and accurate in all ways of helping me with questions and guiding me to the next step towards buying a car! Thank you for the wonderful expirence!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Stay strong
Carsmart is the best I received wonderful service... An the staff are the best thanks April Jenkins... An will be seeing y'all next year again keep up the good work..
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase