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Subaru of Glendale

(255 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–7:00pm Closed

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Reviews

(255 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I had the pleasure of working with Chris Garchitorena and

I had the pleasure of working with Chris Garchitorena and was genuinely impressed by his calm and respectful demeanor. Throughout our time working together, Chris consistently demonstrated a composed and thoughtful approach in every situation. He remained patient and level-headed, even under pressure, which created a positive and professional atmosphere for everyone involved. His respectful communication style made collaboration easy and enjoyable. Chris listens carefully, responds with consideration, and treats everyone around him with genuine courtesy. It's rare to find someone who brings such a steady and grounded presence to their work, and it made a lasting impression on me. I truly appreciated his professionalism and highly recommend Chris to anyone looking for someone who leads with calm confidence and respect.

I had the pleasure of working with Chris Garchitorena and

I had the pleasure of working with Chris Garchitorena and was genuinely impressed by his calm and respectful demeanor. Throughout our time working together, Chris consistently demonstrated a composed and thoughtful approach in every situation. He remained patient and level-headed, even under pressure, which created a positive and professional atmosphere for everyone involved. His respectful communication style made collaboration easy and enjoyable. Chris listens carefully, responds with consideration, and treats everyone around him with genuine courtesy. It's rare to find someone who brings such a steady and grounded presence to their work, and it made a lasting impression on me. I truly appreciated his professionalism and highly recommend Chris to anyone looking for someone who leads with calm confidence and respect.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Working with Chris Garchitorena was a great experience.

Working with Chris Garchitorena was a great experience. He consistently carried himself with a calm and respectful demeanor, which made communication easy and professional. No matter the situation, Chris remained composed and thoughtful, creating a positive and supportive atmosphere for everyone around him. What made the experience even better was his great sense of humor. He knows how to lighten the mood when needed, without ever compromising professionalism. His ability to balance being both respectful and genuinely funny made him a joy to work with. Chris brings a unique combination of steady leadership and personable charm that truly sets him apart. I would absolutely recommend working with Chris—you’ll appreciate not only his professionalism but also the positive energy he brings to the table.

Working with Chris Garchitorena was a great experience.

Working with Chris Garchitorena was a great experience. He consistently carried himself with a calm and respectful demeanor, which made communication easy and professional. No matter the situation, Chris remained composed and thoughtful, creating a positive and supportive atmosphere for everyone around him. What made the experience even better was his great sense of humor. He knows how to lighten the mood when needed, without ever compromising professionalism. His ability to balance being both respectful and genuinely funny made him a joy to work with. Chris brings a unique combination of steady leadership and personable charm that truly sets him apart. I would absolutely recommend working with Chris—you’ll appreciate not only his professionalism but also the positive energy he brings to the table.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Working with Chris Garchitorena was an exceptional

Working with Chris Garchitorena was an exceptional experience. From the very beginning, he carried himself with a calm and composed presence that immediately put everyone at ease. In every interaction, Chris was consistently respectful, attentive, and professional. He listens carefully, communicates clearly, and always approaches situations with a thoughtful and level-headed mindset. What stood out most was his ability to remain calm and solution-oriented, even when faced with challenges. His respectful demeanor created a positive and collaborative atmosphere, making it easy to work with him and trust his judgment. It’s clear that Chris values integrity and mutual respect, which makes him not only a reliable professional but also a genuinely pleasant person to be around. I would highly recommend Chris to anyone looking for someone who brings both professionalism and a grounded, respectful approach to everything he does. It was truly a pleasure working with him.

Working with Chris Garchitorena was an exceptional

Working with Chris Garchitorena was an exceptional experience. From the very beginning, he carried himself with a calm and composed presence that immediately put everyone at ease. In every interaction, Chris was consistently respectful, attentive, and professional. He listens carefully, communicates clearly, and always approaches situations with a thoughtful and level-headed mindset. What stood out most was his ability to remain calm and solution-oriented, even when faced with challenges. His respectful demeanor created a positive and collaborative atmosphere, making it easy to work with him and trust his judgment. It’s clear that Chris values integrity and mutual respect, which makes him not only a reliable professional but also a genuinely pleasant person to be around. I would highly recommend Chris to anyone looking for someone who brings both professionalism and a grounded, respectful approach to everything he does. It was truly a pleasure working with him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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They were helpful, courteous and very efficient in

They were helpful, courteous and very efficient in solving my problem. They fixed my tire issue quickly and at a reasonable price. Thanks!

They were helpful, courteous and very efficient in

They were helpful, courteous and very efficient in solving my problem. They fixed my tire issue quickly and at a reasonable price. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Accessible location, customer can wait at a comfortable

Accessible location, customer can wait at a comfortable waiting room while waiting for repair/maintenance to get done.

Accessible location, customer can wait at a comfortable

Accessible location, customer can wait at a comfortable waiting room while waiting for repair/maintenance to get done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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This is the worst Subaru dealership that I have dealt

This is the worst Subaru dealership that I have dealt with in 15 years. The main problem resides with the people who work there, the quality of service and the treatment of the customer. These recurring issues and I see no effort to address or solve them. I made a service appointment via the internet. On arrival, I was told that for the service I needed (which I spelled out when I made the appointment) could not be made via the internet. How is a customer supposed to know this when the site does not even mention it?

This is the worst Subaru dealership that I have dealt

This is the worst Subaru dealership that I have dealt with in 15 years. The main problem resides with the people who work there, the quality of service and the treatment of the customer. These recurring issues and I see no effort to address or solve them. I made a service appointment via the internet. On arrival, I was told that for the service I needed (which I spelled out when I made the appointment) could not be made via the internet. How is a customer supposed to know this when the site does not even mention it?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Service department has gone down hill and unfortunately I

Service department has gone down hill and unfortunately I will no longer take our vehicles to them. Adviser Armando and manager Alvin don’t show appreciation for the customers and their time. If you want to waste your precious time, then by all means bring your vehicle to be serviced at Glendale Subaru.

Service department has gone down hill and unfortunately I

Service department has gone down hill and unfortunately I will no longer take our vehicles to them. Adviser Armando and manager Alvin don’t show appreciation for the customers and their time. If you want to waste your precious time, then by all means bring your vehicle to be serviced at Glendale Subaru.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Ashkan was my service advisor he worked on my insurance

Ashkan was my service advisor he worked on my insurance guaranteed. Great man, works hard, works on time, great service!!

Ashkan was my service advisor he worked on my insurance

Ashkan was my service advisor he worked on my insurance guaranteed. Great man, works hard, works on time, great service!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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We would highly recommend Subaru of Glendale and

We would highly recommend Subaru of Glendale and especially Peyton Medlock for his outstanding costumer service. He helped in anyway he could total professional and his follow up was second to none.

We would highly recommend Subaru of Glendale and

We would highly recommend Subaru of Glendale and especially Peyton Medlock for his outstanding costumer service. He helped in anyway he could total professional and his follow up was second to none.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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The agent was so friendly and guided perfect.

The agent was so friendly and guided perfect. Very comfortable in the waiting room where was very cleaned and nicely organized. Very Good!!

The agent was so friendly and guided perfect.

The agent was so friendly and guided perfect. Very comfortable in the waiting room where was very cleaned and nicely organized. Very Good!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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