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(1,570 reviews)

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Service in general.

I had called and filled out the application. I was then told I was preapproved. I had asked to be approved for a certain vehicle since I will be driving from Yakima. I received a call back and they said I was approved and with that said I put money down to hold that vehicle. I showed up at the time asked, and my salesman was late. Come to find out I was not approved for the vehicle in question. My deposit that I put down was supposedly returned to my card (still waiting for that). My experience with this car company was the worst. One false after another. A complete waste of my time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Legend Auto Sales

I drive by Legend Auto Sales often and decided to take a look at their selection of trucks. I was cordially greeted by Steve, one of the salesmen, as I was perusing their Fords. Steve introduced me to Danny and I told them what I was interested in. They happened to have a beautiful 2008 F350 on the lot; right year, right model. Steve and I took it for a test ride and they even allowed me to demo the truck for the night. That afternoon and the next day I spoke with MJ, Arturo and Vald all sales managers at the dealership. Although I didn't purchase the truck, everyone I spoke with was friendly, honest and straight forward with me. They worked hard to make me the right deal and never made the exchange uncomfortable or tried to pressure me. I would recommend this dealership and will be stopping back as their truck inventory changes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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excelent customer service

I bought a car from legend auto sales. I have to say ABRAHAM did great job by helping us getting a great deal. If you are looking for a car call ABRAHAM. He will help you like he did with us, I will be purchase my vehicles at Legend Autos.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Triston was AMAZING!!!

I started out, by emailing regarding a car that I was interested in. Triston responsed to the email that I had sent. He then continued to answer all future emails and answered my questions for an entire week. I was very nervous about buying a car. I don't have good credit, and really needed a car. I went to the dealership, and just wanted to talk things over and see what kind of numbers that they could work with me on. Triston was right there to greet me when I arrived. We talked alot! He listened to my situation and was very compassionate about both his job and my situation. I was not able to afford the financing on the initial car, but Triston offered a similar car that he thought they could work with me on. The car he showed me was nice and really clean. He started talking numbers and then I got nervous again. He genuinely seemed to understand my situation and wss considerate of my needs! Then Arturo got involved and again I got nervous, but he too was so kind! I did not think I was leaving with a car, but Arturo and Triston literally answered my prayers, and the next thing I know, I was signing papers for this car that was within my budget and there was no pressure! Even my daughter liked them, and she does not like people that she does not know! The only thing bad was that once the papers were signed, I sat for almost 1 and 1/2 hours, feeling a bit abandoned, while I was waiting for them to get the car ready!!!! This was a bit frustrating and honestly I still don't understand what the hold up was. Thankfully another salesman Jerry, came over to where I was sitting and talked to me while I was waiting so long. Overall theses guys were great and I could not have asked for better customer service, other than waiting for the car! I would definitely recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dont buy here.

I tried to buy a used truck, and this was my worst experience. My credit is very nice, but the guy, MJ and Abraham, didnt give me a good deal, they tried to steal all my money from my pocket, as they usual do. The internet price was different than the dealer, and they added a lot more, doing the process imposible to make a deal. at the end I quit, but, they refuse to give me back the keys of my trade in car, so, this is absolutely disgusting. I tried to talk with the manager, but they are the same manner than them, so, and the owners as well. I will never recommend this kind of people and dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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The best Dealership

I bough a 2009 dodge chrysler 300 Abraham help us all the way i didn't know i was gonna qualified but he did a great job thank you a lot Abraham for your service i will highly reccomend this place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Inquiring on Audi A5 with Legend Auto

I sent a inquiring through cars.com to legend Auto on the sale price of a Audi A5 and received no response from the dealership. I purchased a Audi A4 last week in Bellevue.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Good selection, good price, great customer service

I saw a car online and have been shopping for a while. I called Legend auto sales and was told the car was out on a test drive and they couldn't promise anything. I got a call back from Abraham he said the car sold but another not listed yet was available. I went in and the lot was very busy and Abraham was with other customers. Steven Briggs stepped in and showed us the car and my wife and I fell in love with it. It was a used car with a few issues I was concerned with. Steven made it possible to get new tires and a new LCD gauge cluster to seal the deal. Together with Steven, management, and "MJ" we worked out a fair price and fair trade in of my vehicle. All in all Steven Briggs did a great job. Will report later on the service department after they get the tires and gauges repaired. Thanks to all at Legend auto sales.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your review. Legend Auto Sales will work even harder next time to make your experience more pleasurable. We want to receive that 5 star rating. Once again thank you for choosing Burien's Best!

Thank you Bill and Vlad

Our purchasing experience was going very well with Bill and Vlad. As soon as Ceaser and MJ got involved it became a total nightmare. Bill and Vlad are honest Gentlemen that respect thier customers. I would recommend Legend Auto only if you can deal with Bill or Vlad. If Ceaser or MJ try to help you and you can't get to Bill or Vlad, run as fast as you can. Bill is the Internet Sales Manager and Vlad is the Owner and they will treat your with respect. Ceaser and MJ label themselves as Pit Bosses and only want to squeeze every last cent out of you. We love our mini van and are very happy Bill and Vlad corrected a very bad situation. Thank you guy for your help, Tim and Katrina

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for purchase a vehicle from Legend Auto Sales. We continue working on our customer service with every review that we get. This will be taken into consideration. You are a valued customer. Please enjoy your Mini Van!!

Pleased customer

I had a wonderful experience purchasing my new car at Legend auto sales. MJ was great and answered all my questions. If you need special attention this is the place to go. I had special conditions and I was able to leave the same day with a car that fit my life and one I really like.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank You for coming to Legend Auto Sales, Burien's Best!!! We have a huge selections of every make. -Management-