Reviews
Buyer beware. We drove from Washougal, WA to look at a 2020 Tesla Model X (VIN: 5YJXCBE28LF241063) that we were told was “in good condition” and fully inspected. Within a few blocks of the test drive, it threw multiple major warnings: “Electrical system power reduced,” “Power reduced,” and “Vehicle may not restart — service required.” We called Tesla on the spot. They told us that while a 12V battery issue (about a $200 fix) can happen, this exact sequence of errors usually points to a high-voltage battery problem—an $8,000–$12,000 repair. They explicitly told us not to buy the car and said it shouldn’t even be driven. When we brought it back, the same errors happened again in the lot. The dealership didn’t come out, didn’t inspect it, and still suggested we drive it to Tesla. We had put down a $1,000 deposit (refunded), walked away, and came back home. Here’s the kicker: we saw the car on Saturday, and it was relisted for sale on Sunday. There is zero chance this vehicle was properly inspected or repaired in that time. This isn’t a minor issue—it’s potentially a major battery failure—and it’s back on the market like nothing happened. Proceed with extreme caution.
Buyer beware. We drove from Washougal, WA to look at a 2020 Tesla Model X (VIN: 5YJXCBE28LF241063) that we were told was “in good condition” and fully inspected. Within a few blocks of the test drive, it threw multiple major warnings: “Electrical system power reduced,” “Power reduced,” and “Vehicle may not restart — service required.” We called Tesla on the spot. They told us that while a 12V battery issue (about a $200 fix) can happen, this exact sequence of errors usually points to a high-voltage battery problem—an $8,000–$12,000 repair. They explicitly told us not to buy the car and said it shouldn’t even be driven. When we brought it back, the same errors happened again in the lot. The dealership didn’t come out, didn’t inspect it, and still suggested we drive it to Tesla. We had put down a $1,000 deposit (refunded), walked away, and came back home. Here’s the kicker: we saw the car on Saturday, and it was relisted for sale on Sunday. There is zero chance this vehicle was properly inspected or repaired in that time. This isn’t a minor issue—it’s potentially a major battery failure—and it’s back on the market like nothing happened. Proceed with extreme caution.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
salesman nathan was easy and friendly to deal with. pleasent expeirence would buy from them again highly reccomended great atmoshpere they put people before business
salesman nathan was easy and friendly to deal with. pleasent expeirence would buy from them again highly reccomended great atmoshpere they put people before business
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hello my name is Alaynena, I was help by a man named Ernesto and he was very kind and nice and helpful and honest and quick and I will be telling everyone to go there. All I can say i really appreciate Ernesto helping me what a blessing he was very friendly kind honest and had some much patience it was a blessing thank you Ernesto best saleman and great customer service.
Hello my name is Alaynena, I was help by a man named Ernesto and he was very kind and nice and helpful and honest and quick and I will be telling everyone to go there. All I can say i really appreciate Ernesto helping me what a blessing he was very friendly kind honest and had some much patience it was a blessing thank you Ernesto best saleman and great customer service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sold me a vehicle that shouldn't have been on the lot. Waited three weeks for an appt to "fix a code" for the navigation system screen to work and they have had it over seven weeks. Little to no communication, no resolution, mgmt or finance does not return calls and still no vehicle. 100% no longer trust any department of this company.
Sold me a vehicle that shouldn't have been on the lot. Waited three weeks for an appt to "fix a code" for the navigation system screen to work and they have had it over seven weeks. Little to no communication, no resolution, mgmt or finance does not return calls and still no vehicle. 100% no longer trust any department of this company.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
This is for fernando carrillo he is the best helping people i recommended 100% make a deal with him thank you fernando is 4 cars already that i buy for you thank you again
This is for fernando carrillo he is the best helping people i recommended 100% make a deal with him thank you fernando is 4 cars already that i buy for you thank you again
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excelente servicio, vehículos en muy buenas condiciones y buenos planes de financiamiento, se los recomiendo...
Excelente servicio, vehículos en muy buenas condiciones y buenos planes de financiamiento, se los recomiendo...
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Gracias estoy muy feliz y contento por este nuevo auto y por las facilidades que brindan al cliente
Gracias estoy muy feliz y contento por este nuevo auto y por las facilidades que brindan al cliente
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Negotiations via text message with Fernando were straight forward and fruitful. Check this place out!
Negotiations via text message with Fernando were straight forward and fruitful. Check this place out!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Fernando lo máximo!!! Thank you guys for everything, you guys rock! Definitely better than expected .
Fernando lo máximo!!! Thank you guys for everything, you guys rock! Definitely better than expected .
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Excelente atención al cliente gracias por tu su amble ayuda fernando carrillo👍👍 Muchas feliz con mi nuevo auto.
Excelente atención al cliente gracias por tu su amble ayuda fernando carrillo👍👍 Muchas feliz con mi nuevo auto.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car