Meet John vanStratum

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Sales Professional
(5 reviews)

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Industry experience 15 years
Dealership experience 7 years

I lived most of my life in Connecticut. My many great memories of New England include meeting Kathy, my wife of 35 years. Ashley, our daughter was born in Connecticut and is our greatest achievement. She is now 27 years old and working on her second college degree. We moved to Arizona 15 yrs ago. We are grateful to have had the opportunity to relocate. I have always done sales work. My positions have included Market Manager, National Accounts Manager and National Travelling Marketer. I am delighted to be working with Horne KIA!

Reviews

Daniel rodela was great in helping us get the car we

September 25, 2024
By Steve from Mesa, az.

Daniel rodela was great in helping us get the car we wanted. Great guy. Thanks so much.

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
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Dealer response

Thank you for your kind words about our team at Horne Kia. Enjoy your new car.

Brent was great showed me all the cars I wanted to look

November 14, 2023
By 4leah4 on DealerRater

Brent was great showed me all the cars I wanted to look at, walked me through the whole process of getting a car

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Highly recommend this dealership!

October 1, 2023
By spicyb on DealerRater

Highly recommend this dealership! I had a wonderful experience with Horne Kia. Everyone there showed me amazing service& happy faces. Now that I think about it I have never had an experience like Hone Kia provides. I just want to thank everyone who helped me at Horne Kia you guys are truly amazing!!!!

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your amazing feedback, recommendation, and for choosing Horne Kia! We're happy we could help and ensure you had a wonderful customer service experience. Please let us know if you have any additional questions about the services you received.

Same deal as the last person. They tried to add on $1400...

January 14, 2022
By Trying to buy a car on DealerRater

Same deal as the last person. They tried to add on $1400 worth of dealer installed crap. It's unfortunate that they do this. Just want an honest deal and not some useless and unwanted paint protection.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
3 people out of 3 found this review helpful.
Dealer response

Hi, Thank you for bringing your recent sales visit to my attention. I would like to learn more about your time here and the level of customer service received. Please reach out to me directly when you have a moment. I hope to connect soon. Best, Josh Bauman General Manager Horne Kia (480) 725-5220

Consumer response

Stop forcing paint protection and vin etching on people. Adding this added cost to a car is robbery. Look at it this way, if you were dining out and when the bill came you noticed a charge for restaurant installed options because you wanted a water glass with your water you would be upset. Now lets say they also charged you for silverware to eat your meal. This all adds $100 more to the cost of your meal....you probably wouldn't eat there again. It's a crappy way of doing business.

BAIT AND SWITCH!! I went in to buy a car I found...

August 22, 2021
By db on DealerRater

BAIT AND SWITCH!! I went in to buy a car I found advertised online for a certain price. They would not sell me the car for that price! Instead, they tried to make me pay about $1400 more because of "dealer ad-on" items that you can't verify they even did, like "paint protection". Don't advertise the "price" of the car if you won't sell it for that! On top of that, I came in already pre-approved with my own financing. Then they tried to talk me into their financing which was a full percentage point higher than what I was already approved for! When I asked for the managers name who would not honor the internet advertised price, they refused to give it to me. So I was forced to mark all sales dept. with 1 star because it won't let me submit a review without picking one. Waste of time! #shady #rundontwalkaway

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
3 people out of 3 found this review helpful.
Dealer response

Hi, Thank you for taking the time to leave your feedback. We strive to provide our guests with the best experience possible and would like to learn more about your sales experience. If you would like to share more details of your visit, please reach out to me at your earliest convenience. Best, Josh Bauman General Manager Horne Kia (480) 725-5220