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Horne Kia

(950 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 4:00pm
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Sales Service
Monday 8:00am–9:00pm 7:00am–6:00pm
Tuesday 8:00am–9:00pm 7:00am–6:00pm
Wednesday 8:00am–9:00pm 7:00am–6:00pm
Thursday 8:00am–9:00pm 7:00am–6:00pm
Friday 8:00am–9:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 7:00am–4:00pm
Sunday 10:00am–6:00pm Closed
2015 consumer dealer award
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2015 consumer dealer award

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Reviews

(950 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Horne Kia from DealerRater.

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I came to buy a car at Horne Kia. My consultant was Clark Smith. He was pleasant and thorough. He answered all the questions I had. Overall, I had a great experience and I am happy with my new car. Thank you Clark!

I came to buy a car at Horne Kia. My consultant was Clark Smith. He was pleasant and thorough. He answered all the questions I had. Overall, I had a great experience and I am happy with my new car. Thank you Clark!

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Grateful for such a positive comments, Irene! I’m glad to hear that you had a great experience at Horne Kia and that Clark was able to assist you thoroughly. Enjoy your new car, and we look forward to seeing you again! Sincerely, Josh Bauman | General Manager | [email protected]

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Great service grassy sales Barbara w the best thank you for getting me what I needed

Great service grassy sales Barbara w the best thank you for getting me what I needed

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
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Dealer response

Thank you for your wonderful review, Tim! I am thrilled to hear that you had a great experience with Barbara at Horne Kia. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Josh Bauman | General Manager | [email protected]

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Lucas Nesler "CEO Master Advisor" in service deserves a 1000000/10! The professionalism received from Lucas is unmatched in the service industry. Lucas went above an beyond to ensure my sons 2022 Kia Stinger was repaired the right way AND ensured the failed repairs done prior to my sons purchase of this vehicle were corrected as well. I could not have asked for a better service advisor!!!

Lucas Nesler "CEO Master Advisor" in service deserves a 1000000/10! The professionalism received from Lucas is unmatched in the service industry. Lucas went above an beyond to ensure my sons 2022 Kia Stinger was repaired the right way AND ensured the failed repairs done prior to my sons purchase of this vehicle were corrected as well. I could not have asked for a better service advisor!!!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Stacey, I’m excited to hear that Lucas provided you with exceptional service during your visit to Horne Kia. It's great to know that he was able to ensure your son's 2022 Kia Stinger was repaired correctly and that you had such a positive experience. I appreciate your kind words, and we hope to see you again soon! Sincerely, Josh Bauman | General Manager | [email protected]

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Found our new vehicle at Horne Kia. It was a great experience working with Derrick Bunting!

Found our new vehicle at Horne Kia. It was a great experience working with Derrick Bunting!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much, Abby! I'm happy to hear you found your new vehicle at Horne Kia and had a great experience with Derrick. We appreciate your feedback and hope to see you again soon! Sincerely, Josh Bauman | General Manager | [email protected]

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Best dealership ever been to because they take care of you after you buy the car. I paid attention. Every detail even called me and told me that my car was due for service. Excellent I would recommend everyone.

Best dealership ever been to because they take care of you after you buy the car. I paid attention. Every detail even called me and told me that my car was due for service. Excellent I would recommend everyone.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your wonderful review, Mike! I’m thrilled to hear that you had such a positive experience with Horne Kia and that we took great care of you even after your purchase. Providing excellent service and keeping our customers informed is very important to us. I appreciate your recommendations, and we look forward to welcoming you back in the future! Sincerely, Josh Bauman | General Manager | [email protected]

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We were meet with very helpful and kind people at this dealership our sales person who’s name is Clark Smith was soooo very helpful and answered all of my questions and if he didn’t know the answer he found out for us also was very nice because he let us bring our puppy with us because we had no one to watch her we had to travel over two hundred miles to get our vehicle we bought from Horne Kia

We were meet with very helpful and kind people at this dealership our sales person who’s name is Clark Smith was soooo very helpful and answered all of my questions and if he didn’t know the answer he found out for us also was very nice because he let us bring our puppy with us because we had no one to watch her we had to travel over two hundred miles to get our vehicle we bought from Horne Kia

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your wonderful review, Chris! I’m thrilled to hear that you had such a positive experience at Horne Kia, especially with Clark's assistance. It’s fantastic that we could accommodate you and your puppy during your visit. I appreciate you traveling over two hundred miles to choose us for your vehicle purchase. We look forward to seeing you again! Sincerely, Josh Bauman | General Manager | [email protected]

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Great experience at Horne Kia! Derrick Bunting, our sales person, was excellent and I couldn't have asked for anything more. I've been in sales leadership for over 20 years and I'm always thrilled when I get to work with someone who embraces low pressure/listen to the customer needs professional. Great experience all around!

Great experience at Horne Kia! Derrick Bunting, our sales person, was excellent and I couldn't have asked for anything more. I've been in sales leadership for over 20 years and I'm always thrilled when I get to work with someone who embraces low pressure/listen to the customer needs professional. Great experience all around!

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your insightful review, Rob! I’m pleased to hear that you had such a great experience at Horne Kia and that Derrick provided you with excellent service. We strive to listen to our customers' needs while making the process enjoyable. I truly appreciate your feedback, and our team looks forward to welcoming you back for your next visit! Sincerely, Josh Bauman | General Manager | [email protected]

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Barb was great! Super patient and helpful through the whole process! Even gave my daughter her own little keychain for her new keys.

Barb was great! Super patient and helpful through the whole process! Even gave my daughter her own little keychain for her new keys.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your wonderful review, Brian! I’m thrilled to hear that Barb provided such great service and made the experience special for your daughter with a keychain. We appreciate your kind words and look forward to welcoming you back to Horne Kia in the future! Sincerely, Josh Bauman | General Manager | [email protected]

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Jamie Rivera Internet Sales 480-462-3765 Call her she would take care of you in a great positive and professional way she help me with my truck purchase and she did everything I just came in sing and left. I would always recommend working with Jamie. Thank you

Jamie Rivera Internet Sales 480-462-3765 Call her she would take care of you in a great positive and professional way she help me with my truck purchase and she did everything I just came in sing and left. I would always recommend working with Jamie. Thank you

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your wonderful review, Jose! I’m thrilled to hear about your positive experience with Horne Kia and Jamie's assistance in your truck purchase. Your recommendation means a lot to us. We look forward to helping you again in the future! Sincerely, Josh Bauman | General Manager | [email protected]

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Beware! Josh Bauman has not returned my calls or emails. He is supposed to be the manager. What a joke. Austin Bacon tried charging me $3200 for a side mirror that should have been under warranty on my 2 month old Telluride. Also charged me $800 for a nail in my tire. Took my Kia to the mechanic in my city and he popped the mirror back in place (for free) and it works perfect. I was in a fatal car accident in December, so my side mirror with blind spot monitors was important to me. They didn’t take my safety in to concern. Shame on this business! The manager Josh Bauman has not returned any of my calls or emails! Some manager! Stay away from this dealer. Also, if you go beware of Austin(like Austin Texas) last name Bacon(like Kevin Bacon) as he said.

Beware! Josh Bauman has not returned my calls or emails. He is supposed to be the manager. What a joke. Austin Bacon tried charging me $3200 for a side mirror that should have been under warranty on my 2 month old Telluride. Also charged me $800 for a nail in my tire. Took my Kia to the mechanic in my city and he popped the mirror back in place (for free) and it works perfect. I was in a fatal car accident in December, so my side mirror with blind spot monitors was important to me. They didn’t take my safety in to concern. Shame on this business! The manager Josh Bauman has not returned any of my calls or emails! Some manager! Stay away from this dealer. Also, if you go beware of Austin(like Austin Texas) last name Bacon(like Kevin Bacon) as he said.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

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