Horne Kia

Shopped all around the valley for the best deal on a Kia and ended up at Horn Kia in Gilbert. Chris Bertone was a gentleman that helped me and I couldn’t be happier with his amazing service and knowledge. I absolutely love my new Kia Telluride.

Great experience at Horne Kia and Chris Bertone. Very happy with my new car. Thank you Horne Kia.

Had a great experience at Horne Kia, super easy and zero hassle. Ask for Chris Erwin, he’ll take care of you!

Thank you so much Chris Erwin for such a simple car purchase! I only had 2 hours and you made it happen! Thank you so much.

Chris E was a great salesman made everything so easy! Go see Chris if you want fast friendly service!

Michael Bowers made car buying a great experience. From start to finish it was quick and easy. Recommend Michael to anyone!

I had an excellent experience with Chris Bertone at Horne kia.The entire process was smooth, easy, and stress free from start to finish. The staff was friendly, professional, and made me feel valued as a customer. They answered all my questions, took the time to explain everything, and made sure I was comfortable with my purchase.I couldn’t be happier with the service I received and would absolutely recommend Horne Kia to anyone looking for a great car buying experience. definitely be back for my next vehicle

When contacting Horne Kia, I always received a prompt call or text back to me. It was a pleasure to have had Jaedyn as my salesman. He showed me the hugh inventory of vehicals they had to select from. My buying experience was a pleasure as Jaedyn took the time to go over all aspects of my new car inside and out. Good experience

Complete Lack of Trust and Accountability The service center at this Kia dealership has been an absolute nightmare to deal with. Back in August, they miscalibrated my oil level, causing my "change oil" light to come on prematurely. When I brought the car back to report their mistake, they offered to simply "top off" the oil instead of doing a complete replacement. I had to escalate the issue just to get them to properly fix their own error. During that visit, my husband specifically requested a full vehicle inspection to make sure everything else was running smoothly. The service manager, Shelby, guaranteed us that the car was in great shape. Right after that visit, my car began having starter issues. I would press the brake, push the start button, and the engine would turn over as if it were going to start, but then fail to turn on. I had to repeatedly release and re-press the brake pedal just to get it running. It was baffling to experience this immediately after being told a full inspection was performed. When I brought the car back in, I was told it would take up to 72 hours just to look at it and that I might be liable for a $210 diagnostic fee—even though this brand-new 2025 Kia K5 is fully covered under manufacturer warranty. To make matters worse, no one bothered to communicate with me for three full days. When they finally called, they stated the battery and the battery wiring harness needed to be replaced. On top of that, there was an active recall (SA645) on the vehicle that should have been brought to my attention a month ago during my previous visit. While a basic inspection might not catch every mechanical glitch, a Kia service center should easily flag open recalls on a brand-new vehicle. Between the poor workmanship, lack of communication, and disregard for active recalls, I no longer trust this dealership to handle my vehicle properly. Save yourself the headache and go elsewhere.

Im having a great experience with Abdul! Looking to trade in my vehicle and he is really working with me to get me the right fit and a price!