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Horne Kia

(909 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 4:00pm
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Sales Service
Monday 8:00am–9:00pm 7:00am–6:00pm
Tuesday 8:00am–9:00pm 7:00am–6:00pm
Wednesday 8:00am–9:00pm 7:00am–6:00pm
Thursday 8:00am–9:00pm 7:00am–6:00pm
Friday 8:00am–9:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 7:00am–4:00pm
Sunday 10:00am–6:00pm Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award

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Reviews

(909 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Horne Kia from DealerRater.

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We had an amazing experience purchasing our Kia!

We had an amazing experience purchasing our Kia! From start to finish, the process was smooth, professional, and genuinely enjoyable. Levi Netro, our sales rep, was incredible—knowledgeable, patient, and never pushy. He made sure we felt informed and confident every step of the way. Brandon Oliver, the finance manager, was just as impressive. He clearly explained all our options and made the paperwork process quick and easy. Both Levi and Brandon went above and beyond to make this one of the best car-buying experiences we've ever had. Highly recommend working with this team!

We had an amazing experience purchasing our Kia!

We had an amazing experience purchasing our Kia! From start to finish, the process was smooth, professional, and genuinely enjoyable. Levi Netro, our sales rep, was incredible—knowledgeable, patient, and never pushy. He made sure we felt informed and confident every step of the way. Brandon Oliver, the finance manager, was just as impressive. He clearly explained all our options and made the paperwork process quick and easy. Both Levi and Brandon went above and beyond to make this one of the best car-buying experiences we've ever had. Highly recommend working with this team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your wonderful review, Tiffany! We are thrilled to hear that your experience purchasing your Kia was smooth and enjoyable. Levi and Brandon truly strive to provide excellent service, and it’s fantastic to know they made such a positive impact on your car-buying journey. We appreciate your recommendation and look forward to serving you again at Horne Kia in the future! Sincerely, Josh Bauman | General Manager | jbauman@hornekia.com

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Thank you Kyle Cluff for a seamless transaction!

Thank you Kyle Cluff for a seamless transaction! My daughter loves her new Jeep. I'm sending referrals your way.

Thank you Kyle Cluff for a seamless transaction!

Thank you Kyle Cluff for a seamless transaction! My daughter loves her new Jeep. I'm sending referrals your way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, Michelle! I appreciate your kind words and am thrilled to hear that your daughter loves her new Jeep. It was a pleasure assisting you with the transaction at Horne Kia. Your referrals mean a lot to us, and we look forward to helping you and your friends in the future! Sincerely, Josh Bauman | General Manager | jbauman@hornekia.com

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Lisa was easy to work with, professional, she is very

Lisa was easy to work with, professional, she is very knowledgeable. I would highly recommend her when you're ready to purchase a car.

Lisa was easy to work with, professional, she is very

Lisa was easy to work with, professional, she is very knowledgeable. I would highly recommend her when you're ready to purchase a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, Sarah, for your fantastic review! We're thrilled to hear that you found Lisa easy to work with and knowledgeable. We truly appreciate your recommendation and look forward to assisting you again at Horne Kia when you're ready to purchase your next vehicle! Sincerely, Josh Bauman | General Manager | jbauman@hornekia.com

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Barbara Bloss, my sales rep at Horne Kia met me at the

Barbara Bloss, my sales rep at Horne Kia met me at the dealership for the first time and was instantly smiling, friendly and inviting. Our meeting was brief but within 15 minutes she had understood my offer and translated it into a form for submission to the sales manager. My offer was not immediately accepted but taken under advisement. She said she would keep me informed.About a week and a half later she contacted me with the news that my offer had been accepted. We arranged to conclude the transaction with her delivering the car to a location about 200 miles from the dealership.. We met completed the transaction, I am extremely pleased and as a shining star for Horne Kia.

Barbara Bloss, my sales rep at Horne Kia met me at the

Barbara Bloss, my sales rep at Horne Kia met me at the dealership for the first time and was instantly smiling, friendly and inviting. Our meeting was brief but within 15 minutes she had understood my offer and translated it into a form for submission to the sales manager. My offer was not immediately accepted but taken under advisement. She said she would keep me informed.About a week and a half later she contacted me with the news that my offer had been accepted. We arranged to conclude the transaction with her delivering the car to a location about 200 miles from the dealership.. We met completed the transaction, I am extremely pleased and as a shining star for Horne Kia.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you, Vernon, for your wonderful review! We're thrilled to hear about your positive experience with our sales representative. It's great to know that Barbara's friendly demeanor and commitment to keeping you informed made a lasting impression. We're glad that we could facilitate the delivery of your vehicle, and we're excited that you're pleased with your purchase! Thank you for choosing Horne Kia, and we look forward to assisting you again in the future! Sincerely, Josh Bauman | General Manager | jbauman@hornekia.com

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We went into the dealership knowing we needed one car

We went into the dealership knowing we needed one car (due to car accident) and considering trading in our other vehicle for a new larger one that better fit our family needs. The saleswoman Barbara Bloss was so helpful, no pressure and found us two perfect options that fit everything we wanted, needed, and within our given budget. I'd recommend anyone to her and Horne Kia!

We went into the dealership knowing we needed one car

We went into the dealership knowing we needed one car (due to car accident) and considering trading in our other vehicle for a new larger one that better fit our family needs. The saleswoman Barbara Bloss was so helpful, no pressure and found us two perfect options that fit everything we wanted, needed, and within our given budget. I'd recommend anyone to her and Horne Kia!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you, Steph, for your wonderful review! We’re thrilled to hear that Barbara was able to assist you in finding the perfect vehicles that fit your family’s needs and budget. Your recommendation means a lot to us. We look forward to seeing you at Horne Kia again in the future! Sincerely, Josh Bauman | General Manager | jbauman@hornekia.com

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Not happy with the service managers lack of response on

Not happy with the service managers lack of response on helping us with warranty issues. We contacted several times by phone and in person. Now 2 months in and still no response. The additional money we paid for extra warranty on paint ,even after "there "third-party people said that the paint was defective...and nothing. We were in the market for our next vehicle and not sure if Horne Kia will get our business...We have purchased several kia's and now have lost confidence in follow through of the dealer

Not happy with the service managers lack of response on

Not happy with the service managers lack of response on helping us with warranty issues. We contacted several times by phone and in person. Now 2 months in and still no response. The additional money we paid for extra warranty on paint ,even after "there "third-party people said that the paint was defective...and nothing. We were in the market for our next vehicle and not sure if Horne Kia will get our business...We have purchased several kia's and now have lost confidence in follow through of the dealer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Our team has acknowledged this review.

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Let me just said that the guy in financial service name

Let me just said that the guy in financial service name harvey he's a not honest person! This guy will the you when you're singing your name , that your financial institution allows him to ad the extended warranty, gap insurance and the safe guard this one your contract! NOT TRUE! Financial institutions will not allow you to get something that you don't want or need! So, i am talking about m6 own experience, this guy harvey, ad to my contract all the items mentioned on my contract! And when I went back to cancel all th8s items? he wouldn't. He told me that he already have a sign contract and he was not going to re-do the contract again! He stay it by he already have a sign contract and if my bank would not approve my loan? He will running to another bank! Is that the right way for him to said that? After i ask him please, i don't want this items on my bank loan? Whats wrong with this guy? And this dealer Horne kia that allow him to do this this things I feel that i should take them to court!

Let me just said that the guy in financial service name

Let me just said that the guy in financial service name harvey he's a not honest person! This guy will the you when you're singing your name , that your financial institution allows him to ad the extended warranty, gap insurance and the safe guard this one your contract! NOT TRUE! Financial institutions will not allow you to get something that you don't want or need! So, i am talking about m6 own experience, this guy harvey, ad to my contract all the items mentioned on my contract! And when I went back to cancel all th8s items? he wouldn't. He told me that he already have a sign contract and he was not going to re-do the contract again! He stay it by he already have a sign contract and if my bank would not approve my loan? He will running to another bank! Is that the right way for him to said that? After i ask him please, i don't want this items on my bank loan? Whats wrong with this guy? And this dealer Horne kia that allow him to do this this things I feel that i should take them to court!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Dealer response

We would like the opportunity to speak with you directly regarding your experience.

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The salesman, Aaron Harper, was great.

The salesman, Aaron Harper, was great. The dealership, Horne Kia, was clean, very comfortable and good to work with.

The salesman, Aaron Harper, was great.

The salesman, Aaron Harper, was great. The dealership, Horne Kia, was clean, very comfortable and good to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Amazing dealership with great service!

Amazing dealership with great service! We actually had come in to look at a used car, but ended up purchasing a new Kia based on the information provided by Colter Christiansen and really enjoyed working with Barb!

Amazing dealership with great service!

Amazing dealership with great service! We actually had come in to look at a used car, but ended up purchasing a new Kia based on the information provided by Colter Christiansen and really enjoyed working with Barb!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your wonderful review! We're thrilled to hear that you had an amazing experience at Horne Kia. It's fantastic that Colter provided you with the information you needed to make the switch to a new Kia. We're glad Barb was there to assist you as well! We appreciate your trust in us and look forward to seeing you again for your future automotive needs! Sincerely, Josh Bauman | General Manager | jbauman@hornekia.com

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I recently inquired about a vehicle at Horne Kia and

I recently inquired about a vehicle at Horne Kia and communicated clearly the price I was willing to pay. After a few back-and-forths where they continued to offer prices above my stated budget, they eventually agreed to meet my number. I hadn’t seen the vehicle in person yet, so I came in to test drive and inspect it. Upon inspection, I noticed the vehicle had prior damage. Given that, I requested a 30-day warranty and two oil changes to move forward with the purchase. The warranty request was denied, which was understandable due to the state’s standard 5-day/500-mile policy. However, even the two oil changes were a hard no, which felt unnecessarily rigid. Despite that, I was still being contacted repeatedly by the sales team. One salesperson, Tony, stood out in the wrong way. His tone and attitude were the epitome of why many people avoid dealerships these days. After a simple request for oil changes, he texted me saying I wasn't "the right customer" for him and that he'd never do business with me — all over a minor negotiation point. He also accused me of "changing the deal," when in fact, no formal deal was ever made — I had only expressed interest and shared the price I was willing to consider. In my opinion, Horne Kia operates with a high-pressure sales approach, lacks flexibility, and does not handle post-interaction communication professionally. Had they just agreed to two oil changes, I would have driven the truck off the lot. But the way they chose to communicate afterward sealed the deal — I won’t be doing business with them, and I’d caution others to be prepared for similar treatment.

I recently inquired about a vehicle at Horne Kia and

I recently inquired about a vehicle at Horne Kia and communicated clearly the price I was willing to pay. After a few back-and-forths where they continued to offer prices above my stated budget, they eventually agreed to meet my number. I hadn’t seen the vehicle in person yet, so I came in to test drive and inspect it. Upon inspection, I noticed the vehicle had prior damage. Given that, I requested a 30-day warranty and two oil changes to move forward with the purchase. The warranty request was denied, which was understandable due to the state’s standard 5-day/500-mile policy. However, even the two oil changes were a hard no, which felt unnecessarily rigid. Despite that, I was still being contacted repeatedly by the sales team. One salesperson, Tony, stood out in the wrong way. His tone and attitude were the epitome of why many people avoid dealerships these days. After a simple request for oil changes, he texted me saying I wasn't "the right customer" for him and that he'd never do business with me — all over a minor negotiation point. He also accused me of "changing the deal," when in fact, no formal deal was ever made — I had only expressed interest and shared the price I was willing to consider. In my opinion, Horne Kia operates with a high-pressure sales approach, lacks flexibility, and does not handle post-interaction communication professionally. Had they just agreed to two oil changes, I would have driven the truck off the lot. But the way they chose to communicate afterward sealed the deal — I won’t be doing business with them, and I’d caution others to be prepared for similar treatment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for sharing your experience with us. We understand your frustration, Alex, and appreciate your feedback regarding the vehicle inspection and your requests during the purchasing process. At Horne Auto Group, we strive for transparency and professionalism in our interactions. We encourage you to reach out to us directly if you would like to discuss your experience in further detail. Your insights are valuable to us, and we are always looking for ways to improve our services. Thank you again for your feedback. Sincerely, Horne Auto Group

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