Horne Kia

Jamie Rivera Internet Sales 480-462-3765 Call her she would take care of you in a great positive and professional way she help me with my truck purchase and she did everything I just came in sing and left. I would always recommend working with Jamie. Thank you

Beware! Josh Bauman has not returned my calls or emails. He is supposed to be the manager. What a joke. Austin Bacon tried charging me $3200 for a side mirror that should have been under warranty on my 2 month old Telluride. Also charged me $800 for a nail in my tire. Took my Kia to the mechanic in my city and he popped the mirror back in place (for free) and it works perfect. I was in a fatal car accident in December, so my side mirror with blind spot monitors was important to me. They didn’t take my safety in to concern. Shame on this business! The manager Josh Bauman has not returned any of my calls or emails! Some manager! Stay away from this dealer. Also, if you go beware of Austin(like Austin Texas) last name Bacon(like Kevin Bacon) as he said.

I bought my new vehicle with HORNE KIA. My sales Rep was RONNIE HERNANDEZ and he was awesome to work with. He took his time to answer all my questions, going over pricing and vehicle specs. I finally decided on a vehicle and drove it out the same night. I dreaded going “car shopping” , but he made the process painless. He is not pushy, which when you’re a Women, car shopping, that means a lot!!!! Great vehicles, great staff. Don’t forget to ask for Ronnie!!!

Aaron Harper was our sales person he was extremely helpful and very professional, overall it was a Great experience. we love our new Kia telluride.

I was able to work with Jaedyn Ibanez for my purchase. He was so friendly and really easy going. He was very knowledgeable and willing to help make the process really smooth.

Barb and Josh have went above and beyond for my purchase. They are great! Thank you so much for your time.

Barbara Bloss was my sales lady she was FANTASTIC. Second time I have purchased from her. This Deslerdhip has always hit every mark with me.

I had a great experience working with Chris Reale at Horne Kia. I am very happy with the purchase of our new car!

I flew in from out of state to buy a used car from Horne Kia. Their communication throughout the whole process was quick and clear, and they took really good care of me. The salesmen (Chris Bertone and Josh Galvan) and finance manager (Brandon Oliver) were all very kind and willing to help me find a deal in my price range. They gave me a ride from the airport to the dealership and the purchasing process was quick an easy. The car condition was exactly as advertised, and I'm very happy with the purchase. The only negative surprise in the process was learning that the dealership performs $2k of upgrades to their inventory before listing them for sale, but they don't include that cost in the listing price. The upgrades include new window tinting and a protective paint coating. Those are great things to have, but not things I would've chosen to pay for. I felt a little misled when the $26k internet price that I inquired about was actually $28k before taxes because of mandatory upgrades that they had already performed. Again, I know that window tinting and paint coating are valuable, and maybe really common for Arizona customers in particular. I just would have appreciated a little more pricing transparency on the listing. Overall though it was a positive sales experience! I was looking for a very specific make, model, and trim, and when their listing came up with everything I was looking for it wasn't a deal breaker to work through the logistics out-of-state buying and the additional upgrade fees. I would certainly come back in the future if I was looking for another car!

My wife took our 2023 Kia Sorrento to Horne Kia on 03/13/2026 to have warranty work done on a window shade that wouldn't stay up properly. When she got home she told me she was charged $151.00. When I looked at the invoice it showed it was for an oil change and a tire rotation. On 03/11/2026 she just had an oil change done. She never got an estimate at drop off and assumed the window shad wasn't under warranty. She also said the service advisor Christian never went over anything with her after the fact, just pay over there to pickup your vehicle. I called that day and asked to speak with the service manager. The person who answered the phone said they were the service manager and he apologized and said they don't do things like that and they would make it right. He then said and he would need to speak with his manager about this. He said he or someone would call me back. Three and a half days went by with no phone call. I called back again and asked to speak to the service director. The person who answered tells me he'll transfer me and he'll pick right up. Instead I get transferred to a phone that rang 15 or more times with no option for a voicemail. I hung up and called back again, the service line rang several times and then it rolled over to sales. A nice lady answered the call and took the time to ask me what happened. She took down my phone number and email and said she'd walk right over and put this on the service directors desk to call me back. The next day, there's no call again. I went online and looked up who the general manager of the dealership was (Joshua) and found his email. I detailed everything and included both receipts proving the oil change had just been completed two days prior. I left my phone number. No one called me again. I was being super reasonable and patient just wanting to speak with someone and go over this. Of course, no response or call again. I decided I needed to go to the dealership in person. After that I became very irritated that would have to waste my time going to this dealership because no one would call me back. This dealership is 30 minutes away from my house. No customers were there at that moment. I had to walk up to someone to get acknowledged. No greeting whatsoever. I explain to the person sitting there that I would like to speak with the service director. He walks over to this guy sitting in an office. He signals to come over to him. Already pretty rude that he wouldn't come out to me. Right when I walk in he says "what do you need?" Not how can I help you or my name is ______. Super rude already. I introduce myself by shaking his hand and try to break the ice by saying "so are you the person who won't return my calls?" He didn't even tell me his name when he shook my hand. I had to ask him. He then shrugs to my question and right then I realized he knew exactly who I was and was purposely not returning my calls. I then try to start explaining what happened and I was maybe 5 words into it and he said "yeah, yeah your wife isn't getting her money back". As soon as I heard this I at that very minute knew they were misleading people on purpose there and he knew that. I hadn't previously asked for our money back, although that's what I would have asked had I been given the opportunity. In that moment I thought, obviously they don't care about customers or keeping customers, especially this guy who is supposed to be leading the rest of the service department. I was so xxxxxx off at his curt rudeness at that moment I lost my cool, blew up, and cursed him out big time. Which, he absolutely deserved. This could have all been avoided with a simple phone call and them rectifying the situation. However, they won't rectify something they did on purpose. What's really crazy is over $151.00 to rob my wife of unnecessary services, they lost customers. In a few months and we're going to be purchasing 2 fully loaded Tellurides now that they're come in hybrid models. We’ll purchase elsewhere.