MDK International

3.4
(118 reviews)
Sales hours: 10:00am to 7:00pm
View all hours
Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–5:00pm
Sunday Closed

Reviews

3.4
(118 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review
5.0

A great easy experience at a fantastic price.

A great easy experience at a fantastic price. I Highly recommend. I was looking for a Lexus LS 460 and came across MDK International. They had the car I was looking for, and also the lowest price by quite a lot, and I was looking nationwide to compare. They obviously know how to buy right and pass the savings on to the customer. On their website, you can read they price cars low with a minimal markup and it is not negotiable, which initially sounded scary, but once you realize the price is very good, it's also reassuring. Having researched this car I could tell it was a great price. The whole process was extremely easy, Darya was awesome to work with, and Michael came out a few times to talk to me about the car and the repair. I did take it to my mechanic to do a pre-inspection, as recommended on the website and they drove it over making the process easy. There were 2 issues found and MDK fixed for me before sale. I was very happy with this company and would highly recommend them to anyone looking for a car.

5.0

A great easy experience at a fantastic price.

A great easy experience at a fantastic price. I Highly recommend. I was looking for a Lexus LS 460 and came across MDK International. They had the car I was looking for, and also the lowest price by quite a lot, and I was looking nationwide to compare. They obviously know how to buy right and pass the savings on to the customer. On their website, you can read they price cars low with a minimal markup and it is not negotiable, which initially sounded scary, but once you realize the price is very good, it's also reassuring. Having researched this car I could tell it was a great price. The whole process was extremely easy, Darya was awesome to work with, and Michael came out a few times to talk to me about the car and the repair. I did take it to my mechanic to do a pre-inspection, as recommended on the website and they drove it over making the process easy. There were 2 issues found and MDK fixed for me before sale. I was very happy with this company and would highly recommend them to anyone looking for a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review
1.0

Beware.

Beware. Red Flags Everywhere. Communication: Darya's communication in email was very poor and every response was short. I wanted more detail on the process and requirements for test driving before driving 1.5hrs to visit. It's as though they don't want to work too hard to answer your questions. Not confidence inspiring. Customer Service: They clearly have no real understanding of their customers, the car buying experience, or the average sales cycle. They assume every buyer will see the car online and come in to buy it the same day like a box of cereal. My Experience: I was very motivated to buy one of their cars and emailed to understand a few details and ensure I could make an appointment to test drive. So I prepared financing for the full vehicle amount to prove I was motivated and planned to buy the following weekend if the test drive was smooth. Upon arriving, after driving 1.5 hours, Darya refused to let me test drive because she didn't feel I was serious enough because I had a backup vehicle in mind if I didn't move forward. I was replacing my daily driver but they must view every buyer as an ultra wealthy collector. Note to Management: Just because you have other options in mind doesn't disqualify you as 'not motivated'. Apparently, you can only test drive if you're going to buy right after, which again, proves they don't understand that a car purchase requires a lot of thought and consideration and a test drive might add another variable to consider. Takeaway: After dealing with this company in person, I'd be VERY concerned and worried to make a purchase. They are obviously immigrants (not a bad thing) but as a result they clearly do not understand how to conduct business in the US nor do they understand sales, customer service, or relationship management. My advice: RUN

1.0

Beware.

Beware. Red Flags Everywhere. Communication: Darya's communication in email was very poor and every response was short. I wanted more detail on the process and requirements for test driving before driving 1.5hrs to visit. It's as though they don't want to work too hard to answer your questions. Not confidence inspiring. Customer Service: They clearly have no real understanding of their customers, the car buying experience, or the average sales cycle. They assume every buyer will see the car online and come in to buy it the same day like a box of cereal. My Experience: I was very motivated to buy one of their cars and emailed to understand a few details and ensure I could make an appointment to test drive. So I prepared financing for the full vehicle amount to prove I was motivated and planned to buy the following weekend if the test drive was smooth. Upon arriving, after driving 1.5 hours, Darya refused to let me test drive because she didn't feel I was serious enough because I had a backup vehicle in mind if I didn't move forward. I was replacing my daily driver but they must view every buyer as an ultra wealthy collector. Note to Management: Just because you have other options in mind doesn't disqualify you as 'not motivated'. Apparently, you can only test drive if you're going to buy right after, which again, proves they don't understand that a car purchase requires a lot of thought and consideration and a test drive might add another variable to consider. Takeaway: After dealing with this company in person, I'd be VERY concerned and worried to make a purchase. They are obviously immigrants (not a bad thing) but as a result they clearly do not understand how to conduct business in the US nor do they understand sales, customer service, or relationship management. My advice: RUN

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review
1.0

Lacks integrity, terrible experience

I had a very poor experience trying to work with MDK international. I found them to be very unprofessional and lack integrity. I read the poor reviews before trying to work them and disregarded because of what I thought was a decent deal. I’d urge you to consider other people’s experiences before deciding to buy from this dealer. I was attempting to purchase a 2016 LX570 for $55,000 from them and was traveling from AZ. First off, there was very poor communication. The dealer would only communicate thru text and ignored my request to even chat about the car over the phone. I examined the pictures thoroughly and reviewed the Carfax, all of which checked out and appeared to be a well looked after car—no reported accidents, 2 reported owners, and 12 carfax records. Against my better judgement, I decided to purchase the vehicle. I gave a $500 deposit to hold the vehicle for 2 days, booked a one way flight to Burbank for that Friday and was going to drive it home. After physical inspection of the vehicle, it was in much rougher shape than appeared on photos. Little things such as mismatching tires, spare tire dangling around not even tightened, replaced front grill, and overall just more wear and tear than appeared on photos. Again, I’m accustomed to buying used cars and this was all acceptable to me. However, I found several things that should have been disclosed, especially to an out of state buyer. 1. gross evidence of rodent nests in the engine bay (chewed up insulation along the firewall, chewed up and retaped wiring, sticks and debris.) 2. Driver side rear door had been repainted (very poorly too). There was also polish residue on that side of the vehicle like the dealer attempted to polish out. In the end I decided not to purchase the vehicle mostly because of the body work and potential rodent issues. However, that’s not why I’m upset or why I had a poor experience with the dealer. The dealer knew the door had been repainted and tried to cover it up by polishing the door. They knew the grille had been replaced as well as the rodent issues. None of this was disclosed prior to my appointment. They figured, the Carfax is clean the buyer won’t notice. To me, that alone shows their level of honesty and integrity, but again I could’ve looked past that and moved on. The part that upsets me is that they aren’t willing to refund the deposit. I can understand poor disclosure, I took a chance at purchasing a vehicle out of state and it’s difficult to convey condition with just pictures. However, the vehicle was grossly misrepresented--one could argue even deceitfully represented. The professional response would be to apologize for confusion in the condition of the vehicle and refund the deposit. I think this is a very reasonable request—its not like the car was off the market for weeks or that I’m asking for travel reimbursement. But instead they took no responsibility and refused to refund the $500 deposit. To me this shows a lack of professionalism and integrity that I can only assume bleeds into all aspects of their business. I feel fortunate to not have purchased the vehicle and think that a $500 deposit is a small price to pay to avoid a questionable vehicle and supporting an unethical business.

1.0

Lacks integrity, terrible experience

I had a very poor experience trying to work with MDK international. I found them to be very unprofessional and lack integrity. I read the poor reviews before trying to work them and disregarded because of what I thought was a decent deal. I’d urge you to consider other people’s experiences before deciding to buy from this dealer. I was attempting to purchase a 2016 LX570 for $55,000 from them and was traveling from AZ. First off, there was very poor communication. The dealer would only communicate thru text and ignored my request to even chat about the car over the phone. I examined the pictures thoroughly and reviewed the Carfax, all of which checked out and appeared to be a well looked after car—no reported accidents, 2 reported owners, and 12 carfax records. Against my better judgement, I decided to purchase the vehicle. I gave a $500 deposit to hold the vehicle for 2 days, booked a one way flight to Burbank for that Friday and was going to drive it home. After physical inspection of the vehicle, it was in much rougher shape than appeared on photos. Little things such as mismatching tires, spare tire dangling around not even tightened, replaced front grill, and overall just more wear and tear than appeared on photos. Again, I’m accustomed to buying used cars and this was all acceptable to me. However, I found several things that should have been disclosed, especially to an out of state buyer. 1. gross evidence of rodent nests in the engine bay (chewed up insulation along the firewall, chewed up and retaped wiring, sticks and debris.) 2. Driver side rear door had been repainted (very poorly too). There was also polish residue on that side of the vehicle like the dealer attempted to polish out. In the end I decided not to purchase the vehicle mostly because of the body work and potential rodent issues. However, that’s not why I’m upset or why I had a poor experience with the dealer. The dealer knew the door had been repainted and tried to cover it up by polishing the door. They knew the grille had been replaced as well as the rodent issues. None of this was disclosed prior to my appointment. They figured, the Carfax is clean the buyer won’t notice. To me, that alone shows their level of honesty and integrity, but again I could’ve looked past that and moved on. The part that upsets me is that they aren’t willing to refund the deposit. I can understand poor disclosure, I took a chance at purchasing a vehicle out of state and it’s difficult to convey condition with just pictures. However, the vehicle was grossly misrepresented--one could argue even deceitfully represented. The professional response would be to apologize for confusion in the condition of the vehicle and refund the deposit. I think this is a very reasonable request—its not like the car was off the market for weeks or that I’m asking for travel reimbursement. But instead they took no responsibility and refused to refund the $500 deposit. To me this shows a lack of professionalism and integrity that I can only assume bleeds into all aspects of their business. I feel fortunate to not have purchased the vehicle and think that a $500 deposit is a small price to pay to avoid a questionable vehicle and supporting an unethical business.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
2 people out of 2 found this review helpful. Did you?
Yes No
Show full review
3.0

I made an appointment for 1:30 pm on 5/27 to check an MBZ

I made an appointment for 1:30 pm on 5/27 to check an MBZ SL550. The car was ready for inspection and the man showing it was very cordial and helpful. The cars color was not quite what I expected but I started my inspection anyway. Unfortunately, I did not have enough time to complete my inspection and test drive the SL. There also were a couple of features that were not working. We left after telling MDK I did not want to purchase the SL under the current circumstances but would be interested if things changed.

3.0

I made an appointment for 1:30 pm on 5/27 to check an MBZ

I made an appointment for 1:30 pm on 5/27 to check an MBZ SL550. The car was ready for inspection and the man showing it was very cordial and helpful. The cars color was not quite what I expected but I started my inspection anyway. Unfortunately, I did not have enough time to complete my inspection and test drive the SL. There also were a couple of features that were not working. We left after telling MDK I did not want to purchase the SL under the current circumstances but would be interested if things changed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review
1.0

I’m still waiting for someone to call me as no body has

I’m still waiting for someone to call me as no body has even sent a text or email.

1.0

I’m still waiting for someone to call me as no body has

I’m still waiting for someone to call me as no body has even sent a text or email.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review
1.0

I was never contacted by the dealership about the vehicle

I was never contacted by the dealership about the vehicle I was inquiring about. Searches still showed the vehicle on the lot so I was left wondering if someone had claimed it already or if their website wasn't updated.

1.0

I was never contacted by the dealership about the vehicle

I was never contacted by the dealership about the vehicle I was inquiring about. Searches still showed the vehicle on the lot so I was left wondering if someone had claimed it already or if their website wasn't updated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review
5.0

I recommend this place.

Thank you so much, MDK International. I was nervous about getting a new car, but you made it easy and helped me pick the perfect vehicle for me and my family. Thank you for explaining everything to me. I recommend this place.

5.0

I recommend this place.

Thank you so much, MDK International. I was nervous about getting a new car, but you made it easy and helped me pick the perfect vehicle for me and my family. Thank you for explaining everything to me. I recommend this place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
5.0

I am very grateful for my first car.

I had a great car-buying experience with MDK International. They were helpful and honest during the whole process. It was an easy, simple, and enjoyable experience. I am very grateful for my first car.

5.0

I am very grateful for my first car.

I had a great car-buying experience with MDK International. They were helpful and honest during the whole process. It was an easy, simple, and enjoyable experience. I am very grateful for my first car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
5.0

Trustworthy Auto Repair Shops

Recently, I brought my car in because the brakes were squeaking. My brake pads were grinding but still under warranty. They replaced them quickly at no charge. Love these guys, and I wish there were more trustworthy auto repair shops like them.

5.0

Trustworthy Auto Repair Shops

Recently, I brought my car in because the brakes were squeaking. My brake pads were grinding but still under warranty. They replaced them quickly at no charge. Love these guys, and I wish there were more trustworthy auto repair shops like them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
5.0

Very Professional

My car was shuddering when I braked. I made an appointment with MDK International, brought it in, and was never disappointed. The gentleman who assisted me is very professional. He greeted me and went through all the concerns I had with the vehicle. The prices were reasonable, and the service was prompt.

5.0

Very Professional

My car was shuddering when I braked. I made an appointment with MDK International, brought it in, and was never disappointed. The gentleman who assisted me is very professional. He greeted me and went through all the concerns I had with the vehicle. The prices were reasonable, and the service was prompt.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
See all 118 reviews