Tom Wood Volkswagen

I bought a car from Tom Wood VW because they were always upfront about what the final price of the car would be. They broke down the total which made it... easier to see the price of the car itself and the fees, taxes, etc. I appreciate their patience throughout the entire buying process, and I went home happy with a beautiful car.

Ask for John Pittman! He's exceptional! Our A to Z experience was amazing!!! Erika Cooper was awesome too in the Finance Dept! We are so happy!

Best service I’ve gotten from VW in 23 years. I’ve owned 5 VW’s in that time and this is by far the best place to have a car serviced. I’ll continue getting... service there.

Sales Rep John Pittman III at Tom Woods VW Indianapolis provided excellent detail service. I would recommend anyone looking for a VW go see Pittman

What a great experience! Admittedly, I was nervous about purchasing a new vehicle. My friends had just had bad experiences with salespersons and I kind... of assumed I would too. The moment I walked in the door I was greeted with the most high energy & joyful human. John made the process so fun and super easy. Thank you, John! You clearly love your job and your knowledge of the vehicle was so refreshing. Seriously- go to John if you are thinking about a Volkswagen!

We purchased a vehicle from here recently, it broke down on day 3 as we were traveling. It qill take more money to repair it than we paid dor the vehicle... and they just keep saying AS IS, so I guess they sell you unsafe vehicles and don't care at all, that is horrible customer service. They threw $500 at us like it was going to even put a dent in the $9000 repair bill it now has. They said their mechanics looked at it, no way...Not with all that 2 other repair places have told us is wrong. NO WAY!

I went in for oil change service. The dealership is clean people are very polite and there are amenities and kind of a museum. My only complaint is it... took so long.

Nathan Gregg at Tom Wood VW should be given a raise as he is a professional and another Dealer would die well to recruit him.

I would highly recommend Tom Wood Volkswagen of Indianapolis! I worked with Kent the General Manager and he makes the buying process very quick and painless!... Rob Pucci my salesperson was very patient and went over every feature on my car with me. This is our family's second VW purchased at this location and my daughter also bought her Tiguan from Tom Wood VW. Both transactions went extremely well! Super clean store! Thank you Kent and Rob for all your help! My daughter and I both love our Tiguans! It's my first VW and it won't be my last!

Brian from the service Dept, took really good care of my son's R line Jetta. Got him in quick to repair a punctured tire and took care of a maintenance... issue that we thought we would have to wait a few days on. We were in and out in 24 hours. Then he had the car washed as well. That was a really welcoming event since Crew Car wash was closed during these "pandemic times." Great service dept!