Skip to main content

Rochester Toyota

(482 reviews)
Visit Rochester Toyota
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (888) 710-9256 (888) 710-9256
Used (888) 711-9105 (888) 711-9105
Service (888) 712-0187 (888) 712-0187

Reviews

(482 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rochester Toyota from DealerRater.

Want to share your experience with this dealership?

Write a review

Great experience - Great car - Thanks, Ben!

I was very nervous to start the process of looking for/buying a new car as I had not done so in a long time! Ben Groth met me at the door and immediately made me feel like I was in the right place! He asked me lots of questions so he could find the car that was best for me! I walked out with a beautiful red Camry. I love it! I highly recommend Rochester Toyota! Everyone was so friendly. They really seem to love what they do! Thanks, everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

People should never be nervous or scared to go shopping. We strive to create a hassle free environment for our customers. Buying a car should be FUN! We'll pass your feedback on to Ben and give him a pat on the back. Enjoy your new car.

Great experience in purchasing our new vehicle.

Jordan was very patient as we spent months researching vehicles before purchasing a new one. The entire staff was super helpful in helping us arrive at our needs. Everyone was so pleasant without any stereotypical high pressure. We had a great experience and would buy a new vehicle at Rochester Toyota again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for the review! We're glad that we could help you find the vehicle that you wanted!

great experience

I had a great experience buying my first ever new car at Rochester Toyota! Joe Baalson was great to work with and listened to what my needs and concerns were. I was apprehensive about going in for my first time because I thought the salesperson would be overbearing and pushy, but Joe wasn't like that at all which made the day much more pleasant. All other staff that I had contact with were very nice as well and I felt like they valued my time and kept the process moving as efficiently as possible. Oh... and as a bonus I LOVE my Prius!!! Overall two thumbs up! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for the review.

Very Happy with Jeff Hohmeister and the staff.

Jeff was very patient with us. Showing us the inventory we were interested in. He knew his inventory very well. The buying process went smoothly, the waiting area was comfortable, and all staff greeted us. If we are ever in need of another Toyota, this dealership will be our first choice. We love our Camry

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for the review.

Great vehicle buying experience!

My wife and I just bought our 4th Toyota from Rochester Toyota in the past 10 years, and will no doubt buy our 5th, 6th, etc from them in the years to come. Buying a car used to be a stressful process, but those days are gone. Working with Dave McFarland makes the buying process an absolute pleasure. He is knowledgeable, makes good suggestions for consideration, but not pushy, and quietly lets you make the buying decision that is best for you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for the review.

troy hoffman

I drove a 1.5hrs to purchase a rav4 and I had a good experience. Nice people and they work with your needs. Thanks to Troy Hoffman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for the review.

GREAT SERVICE...GREAT VAN...Great Place!

We had a wonderful salesman, MIKE BELETIC, who has a super personality. I have never had someone actually SHOWING me EVERY DETAIL about a car before.... how to USE every button, everything the previous buyer did for our car, , it was so appreciated. He spent alot of time with us and we had hot cocoa and munchies while he had it cleaned to drive it home looking like a new van. MOST THINK IT IS NEW even if its 4 yrs old. THANKS MIKE and THANKS TOYOTA.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for the review.

Team Effort

The friendly sales team (Brandon, Bill, Kya, and Chris) at Rochester Toyota were professional and very courteous. Each member of the team did a fine job. We actually enjoyed the buying experience. It was sorta FUN!!! Brandon B. evaluated our trade-in and structured a worthwhile deal/offer package for consideration. Bill Durdahl was our salesperson and he handled the various hectic transaction details to our satsifaction. Kya and Chris respectively offered sound quality advice on accessories and financing options. 0% fnancing for 5 years is a good deal and easy to sell. HATS OFF to the sales folks at Rochester Toyota. We recommend that you see what they have to offer. We are glad we did.Take a trip to Rochester and check with them before you buy elsewhere. Bill & Jean

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for the review.

Great dealer and awesome salesperson, Ben Groth

Thanks to Ben Groth and all the staff at Rochester Toyota for helping our family purchase 5 brand new Toyotas over a month period. 3 Prius's and 2 Camry's are now part of the family with 4 of them being first-time Toyota owners. So far, they're all loving their new cars. Thanks for the no pressure experience and prompt communication!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for the review.

Happy Customer

Last summer my father bought a RAV4, and I was very impressed with the vehicle. I decided to by a used RAV4, and did'nt even consider buying it anywhere else. Mike Berletic was just great and made the whole buying process a good experience. Mike sold my father his vehicle, and Dad made sure I was to deal with Mike!! All in all it was a very good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for the review.