Reviews
I wanted to take a moment to commend my salesman, Geo,
I wanted to take a moment to commend my salesman, Geo, for his outstanding service. From the beginning, I communicated my expectations, and he not only met them but exceeded them. His professionalism and dedication truly made a lasting impression. Thanks to Geo and the team at Kia, I’ve had a car-buying experience unlike any other. I would confidently recommend him to anyone in search of exceptional service.
I wanted to take a moment to commend my salesman, Geo,
I wanted to take a moment to commend my salesman, Geo, for his outstanding service. From the beginning, I communicated my expectations, and he not only met them but exceeded them. His professionalism and dedication truly made a lasting impression. Thanks to Geo and the team at Kia, I’ve had a car-buying experience unlike any other. I would confidently recommend him to anyone in search of exceptional service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The absolute worst dealership to deal with.
The absolute worst dealership to deal with. They come on so friendly and helpful, but that's the start of the manipulation. They will double team you, pressure you and lie to you. They only ask how much you want to pay monthly and NEVER show what you are actually paying for the vehicle. They rush you through the process and never give you any time to read the sales contract and hide it in the stack of papers they rush you through signing. In the end. I ended up paying almost $1000 over sticker price with an outrageous finance rate and term. What a deal Brian made...for himself and the dealership. WATCH OUT!
The absolute worst dealership to deal with.
The absolute worst dealership to deal with. They come on so friendly and helpful, but that's the start of the manipulation. They will double team you, pressure you and lie to you. They only ask how much you want to pay monthly and NEVER show what you are actually paying for the vehicle. They rush you through the process and never give you any time to read the sales contract and hide it in the stack of papers they rush you through signing. In the end. I ended up paying almost $1000 over sticker price with an outrageous finance rate and term. What a deal Brian made...for himself and the dealership. WATCH OUT!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Everyone at this dealer is friendly and willing to help.
Everyone at this dealer is friendly and willing to help. I was very pleased that the manager and salesman were upfront and honest. I got a very good trade in as well. Pleasant dealership to do business.
Everyone at this dealer is friendly and willing to help.
Everyone at this dealer is friendly and willing to help. I was very pleased that the manager and salesman were upfront and honest. I got a very good trade in as well. Pleasant dealership to do business.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was a very easy process.
It was a very easy process. Sales person Dylan was terrific. No pressure to buy something we didn’t want answered a question. We asked
It was a very easy process.
It was a very easy process. Sales person Dylan was terrific. No pressure to buy something we didn’t want answered a question. We asked
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I was super curious as to why a dealership would give me
I was super curious as to why a dealership would give me a print out of answers to questions on a review of their dealership and now I know why. First off, who prints out the answers to a customer service survey and tells people how to answer? Ill tell you who, a dealership with zero professionalism or concern of peoples safety. If you’re looking at this dealership run! I will start by saying that the manager of the service department was the only person who was any kind of help there. Leasing a 2024 kia tellaride. 8 months old, i have had numerous times where go to push down the brake to start the car and nothing. The break wont go down.i pushed it off for a bit because when doing it again it will work and lets be honest especially when its a doesnt happen every time issue you get zero answers. In chick fil a parking lot I go to start my car and my car wont start. The break once again wont push down. Try again and got some resistance but car started and I started to reverse. Well, my car which had me and 2/4 of my kids in doesnt break when im in the middle of reversing. I had to shut my car off completely for the car to atop moving. Thank God it was in a parking lot and not in a road where it could of been way worst. Call the dealership and get a girl on the phone who tried to tell me I may he responsible for the tow (even though I told her my car was less then a year old). Also told me it could he up to 2-3 weeks before its fixed. I go back and forth and she tells me manager went home sick. Finally she puts me through a manger of another department who atleast could tell me tow is free under warranty and give me number to customer affairs. Call them and im told they will only cover 174$ per day for a rental. You tell ne what rental place rental cars that seat up to 7 people which is what I was paying Kia to lease. Basically the rest is on me. Then, I get a phone call next day saying they looked at my car and there was nothing wrong with it. I could not break my vehicle when reversing with my children in the car……. Your telling me you did nothing to it and think im taking it home? Yea no. My husband goes to kia and they try to tell him the same thing. He asked if brakes were flushed and looked at and the man said no they only do that at 10,000 miles. With a little push back they agree to do it. I go to pick my vehicle up and see the entire incident is not fully documented on my paperwork and asked to have it fixed and here come the eye rolls of people who have no idea what is going on with my vehicle.at this point im fuming. All of this for an 8 month old car and people are acting like im bothering them? Once again the only person who showed any type of consideration towards me or my husband was the manager of services. He rewrites it so that it is stated the brakes did not work properly Twice. So the best answer we get is next time it happens to take a video and that in order for anything to happen, this has to happen two more times. MY CAR HAS TO NOT BRAKE TWO MORE TIMES for me to get ANY resolution. Shame on you Kia for thinking the safety of my children shouldnt be a priority. Lesson learned. I posted trying to get feedback about similar situations and let me tell you it didnt take long for people to start telling me their equally mortifying experiences.
I was super curious as to why a dealership would give me
I was super curious as to why a dealership would give me a print out of answers to questions on a review of their dealership and now I know why. First off, who prints out the answers to a customer service survey and tells people how to answer? Ill tell you who, a dealership with zero professionalism or concern of peoples safety. If you’re looking at this dealership run! I will start by saying that the manager of the service department was the only person who was any kind of help there. Leasing a 2024 kia tellaride. 8 months old, i have had numerous times where go to push down the brake to start the car and nothing. The break wont go down.i pushed it off for a bit because when doing it again it will work and lets be honest especially when its a doesnt happen every time issue you get zero answers. In chick fil a parking lot I go to start my car and my car wont start. The break once again wont push down. Try again and got some resistance but car started and I started to reverse. Well, my car which had me and 2/4 of my kids in doesnt break when im in the middle of reversing. I had to shut my car off completely for the car to atop moving. Thank God it was in a parking lot and not in a road where it could of been way worst. Call the dealership and get a girl on the phone who tried to tell me I may he responsible for the tow (even though I told her my car was less then a year old). Also told me it could he up to 2-3 weeks before its fixed. I go back and forth and she tells me manager went home sick. Finally she puts me through a manger of another department who atleast could tell me tow is free under warranty and give me number to customer affairs. Call them and im told they will only cover 174$ per day for a rental. You tell ne what rental place rental cars that seat up to 7 people which is what I was paying Kia to lease. Basically the rest is on me. Then, I get a phone call next day saying they looked at my car and there was nothing wrong with it. I could not break my vehicle when reversing with my children in the car……. Your telling me you did nothing to it and think im taking it home? Yea no. My husband goes to kia and they try to tell him the same thing. He asked if brakes were flushed and looked at and the man said no they only do that at 10,000 miles. With a little push back they agree to do it. I go to pick my vehicle up and see the entire incident is not fully documented on my paperwork and asked to have it fixed and here come the eye rolls of people who have no idea what is going on with my vehicle.at this point im fuming. All of this for an 8 month old car and people are acting like im bothering them? Once again the only person who showed any type of consideration towards me or my husband was the manager of services. He rewrites it so that it is stated the brakes did not work properly Twice. So the best answer we get is next time it happens to take a video and that in order for anything to happen, this has to happen two more times. MY CAR HAS TO NOT BRAKE TWO MORE TIMES for me to get ANY resolution. Shame on you Kia for thinking the safety of my children shouldnt be a priority. Lesson learned. I posted trying to get feedback about similar situations and let me tell you it didnt take long for people to start telling me their equally mortifying experiences.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
My car is currently in the service department because the
My car is currently in the service department because the 12v battery is dead for the 4th time in one day. Insane that my 1.5 year old car is having issues. On top of that they are saying they can't look at it until Wednesday it's Saturday, and they can't give me a loaner car! I started a new job and need my car next week, this is insane! Why can't I get a loaner car? Also I referred 2 people to buy EV9's from them a few months ago and I have not received my referral money! I want this all resolved.
My car is currently in the service department because the
My car is currently in the service department because the 12v battery is dead for the 4th time in one day. Insane that my 1.5 year old car is having issues. On top of that they are saying they can't look at it until Wednesday it's Saturday, and they can't give me a loaner car! I started a new job and need my car next week, this is insane! Why can't I get a loaner car? Also I referred 2 people to buy EV9's from them a few months ago and I have not received my referral money! I want this all resolved.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
I am very pleased I came here for my new car.
I am very pleased I came here for my new car. Everyone I came in contact with who worked there was very pleasant and helpful but Terrin was phenomenal. He guided me in the right direction with what features I was looking to have. He was very outgoing, super informative and made my car shopping experience surprisingly fun! I highly recommend Terrin and Kia!
I am very pleased I came here for my new car.
I am very pleased I came here for my new car. Everyone I came in contact with who worked there was very pleasant and helpful but Terrin was phenomenal. He guided me in the right direction with what features I was looking to have. He was very outgoing, super informative and made my car shopping experience surprisingly fun! I highly recommend Terrin and Kia!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I leased a 2024 Kia ev6 on 30 May 2024.
I leased a 2024 Kia ev6 on 30 May 2024. Worst car leasing/buying experience I've Ever had. Car has been in the shop for 18 days and they still can't figure out what is wrong. Kia customer care is useless! The salesman who sold me the car won't even take my text messages, he blocked me... Very, very professional. Stay away from this place!
I leased a 2024 Kia ev6 on 30 May 2024.
I leased a 2024 Kia ev6 on 30 May 2024. Worst car leasing/buying experience I've Ever had. Car has been in the shop for 18 days and they still can't figure out what is wrong. Kia customer care is useless! The salesman who sold me the car won't even take my text messages, he blocked me... Very, very professional. Stay away from this place!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
We stopped in last week and purchased a used Forte from
We stopped in last week and purchased a used Forte from Scott G. He was very patient while my wife decided which car she wanted. His knowledge helped us make the best decision. He stayed late to insure that we got the best possible financing and were satisfied completed. He was a pleasure to work with.
We stopped in last week and purchased a used Forte from
We stopped in last week and purchased a used Forte from Scott G. He was very patient while my wife decided which car she wanted. His knowledge helped us make the best decision. He stayed late to insure that we got the best possible financing and were satisfied completed. He was a pleasure to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tried to get an out the door price from this dealership.
Tried to get an out the door price from this dealership. It was like trying to find lips on a chicken. First, I couldn't get a price because the unit was in transit, even though I could view the window sticker on Kia's website. Then I got a text it arrived, but I couldn't get a price because it wasn't stocked yet. Then I got a text from a manager asking me to schedule a test drive. I informed him of my initial inquiry, wanting an out the door price on a cash deal with no trade. He informed me that I can't get a price until I come in. I got a price from an out of state Kia dealer today, and negotiated the entire deal over the phone, yet somehow this place can't do that. Shop around. There are some places left that value your time, but you may have to drive a bit to close the deal.
Tried to get an out the door price from this dealership.
Tried to get an out the door price from this dealership. It was like trying to find lips on a chicken. First, I couldn't get a price because the unit was in transit, even though I could view the window sticker on Kia's website. Then I got a text it arrived, but I couldn't get a price because it wasn't stocked yet. Then I got a text from a manager asking me to schedule a test drive. I informed him of my initial inquiry, wanting an out the door price on a cash deal with no trade. He informed me that I can't get a price until I come in. I got a price from an out of state Kia dealer today, and negotiated the entire deal over the phone, yet somehow this place can't do that. Shop around. There are some places left that value your time, but you may have to drive a bit to close the deal.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car