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Turnersville Kia

(2,415 reviews)
Visit Turnersville Kia
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 7:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–7:00pm
Tuesday 9:00am–7:00pm 8:00am–7:00pm
Wednesday 9:00am–7:00pm 8:00am–7:00pm
Thursday 9:00am–7:00pm 8:00am–7:00pm
Friday 9:00am–7:00pm 8:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2020 state dealer award
View 9 awards
2020 state dealer award 2019 national dealer award 2019 state dealer award 2018 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (866) 411-4032 (866) 411-4032
Used (888) 679-0790 (888) 679-0790
Service (888) 408-1288 (888) 408-1288

Reviews

(2,415 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Turnersville Kia from DealerRater.

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A one of a kind experience .......Thanks Shy!

My mom is super indecisive after visiting over 9 different dealerships we decided to stop by the Turnersville Kia. My mom had previously been to this location to test drive the kia Sportage which she liked but wanted to research further before making any rash decisions. This evening must have been a special one or maybe Shy was! We stopped by the dealer ship at 8:45 pm yesterday evening and decided to have another look around we were only there for a few minutes before Shy came over to introduce him self. He was very charming and beyond knowledgeable of the vehicles on the lot as well as some what of an expert on the 2017 kia Sportage. After giving us plenty of information and fun facts about the Sportage Shy suggested we take the car for another spin which we did. He was very informative and has a wonderful free spirit essence about him making conversation, test drives and business very easy and even fun. Once we returned from the test drive my mom decided she was ready to commit when previously she wouldn’t give any other dealer ship the time of day to even sit and talk. Shy and the team at the Turnersville Kia are top of the line in customer service assisting us until 12:20 am 3 hours after the dealership closed when we finally drove away thrilled and elated with the product and service. If it wasn’t for Shy i firmly do believe my mom would still be car shopping. I know who I’ll be seeing and where I’ll be going next time I’m in the market for a car …….

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wow Experience!!

Decisions are not always made to be easy, but Shy changed my car shopping experience. It has not been easy deciding on what make or model vehicle I wanted. Before car shopping and after visiting many dealerships, I honestly didn't like any vehicle so I thought. This was my second recent visit at the Kia Dealership before I made the decision to purchase my now 2017 Kia Sportage "love it". Shy wasn't the stereotypical salesman that we so often hear about, he has given me a whole new perspective on car salesman. "he is GREAT" I loved Shy's approach, he asked me what was I looking for and provided me with all the features and pro's of the Sportage. He was very knowledgeable about the Kia product and suggested that I test drive the vehicle for the second time. Shy is wonderful and has a great presence, that is something you can't place a price $$ on. Shy you are the Best! Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent customer service

Evan and the team at Turnersville Kia were very helpful. I wasn't 100% sure of which car I wanted. Evan showed me a few models and let me and my wife test drive each of them. That was crucial in our decision to buy the car we did - a Soul.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thank you Steve Sheppard

I can not thank Steve Sheppard enough for making my car buying experience a success. Steve was so great that I brought my mom back to buy a car from him as well. Steve was friendly, knowledgeable, and patient. He worked hard to get me and my mom the cars we wanted at a great deal. After we brought our cars he called us to follow up to see if we were still happy with the car and if we had any questions. I have never had a salesman call me after the purchase to see if I had any questions. Steve is just a genuine nice guy and as far as I'm concerned the best car salesman I've ever met. Go to Kia Tunersville and ask for Steve Sheppard. I promise, you will not be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Optima Sxl

I can not Thank Steve Sheppard enough for being so nice, so friendly, knowledgeable and extremely patient with me! I had a hard time making the decision to purchase this gorgeous car but in the end I feel very happy I did! Thanks to Mark and Chris also! Everyone is so nice there. I'll definitely go back and will have my new car serviced at Turnersville Kia!! Thank you so much Steve!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

more than just pleasant

Justin Conneen was so delightful to deal with.He was friendly,polite informative,and very knowledgeable.We found more than we expected and love our new Optima.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Stress Free Experience Buying A Car

Working with Josh Weber at Kia Turnersville was a pleasant and stress free experience. Josh new the car I had in mind from the start.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very friendly and pleasant everyone you spoke to.

From the first time I stepped in the door until present I have been respected and they always treat you with concern and able to help you with all phases of buying a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

New Car

Shy is one of the most friendliest person you will meet he helped me any way he could to get into my new car during this process he was always a phone call away he contacted me almost everyday to make sure my needs were met I've had my car a month now I still ask him questions he still answers as quickly as possible and any time someone is looking for a car I give his name and Kia info I love my new car Thank you Shy and Kia

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Awesome Costumer Service

Shy is awesome sales person, he knows a lot about detail of the car feature, safety, performance etc. He got me a nice deal I went to trade in my Optima and I got out of there with a Sorento and a Optima both 2016. Thanks Shy and Kia for awesome service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.