Reviews
Service department is very nice to work with when I need
Service department is very nice to work with when I need their help and advice!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Aaron did a great job getting my car fixed!
Aaron did a great job getting my car fixed! He is a valuable asset to Blake Ford.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Aaron does for Blake Ford and our customers. Hope to see you again soon! Sincerely, The Aschenbach Ford Team
Car had to be serviced for a recall, scheduling was
Car had to be serviced for a recall, scheduling was timely and vehicle was taken care of quickly, Customer service was great.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Aschenbach Ford Team
Was told that all fluids were topped off.
Was told that all fluids were topped off. DEF fuel light came on today with 3500 miles to next oil change. Def fuel last every 5000 miles.
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- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing this review regarding your experience with us, Wesley. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Aschenbach Ford Team
Blake ford was the only dealer that would take my Truck
Blake ford was the only dealer that would take my Truck in for repairs! I am so Grateful in how well they did on the engine replacement but, After having to replace my entire engine, it was discovered my hood was damaged during the removal / repair process, and my radio would not come on when engine started. I'm awaiting for repairs to be made after dropping off truck again.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the review! We appreciate the feedback! We strive to provide exceptional customer service, and hope that you are very satisfied! We are taking care of the issues you mentioned as discussed on the phone. Please let us know if there's anything else we can do for you!
Yes I will and thank you so much for all that you do!
The staff I spoke with were informative and polite.
The staff I spoke with were informative and polite. I'm confident the work was done correctly. Also bought a new vehicle when I was there.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review! We love hearing it! Thank you for being the most important part of our business. We strive to provide exceptional customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you!
Very pleasant.
Very pleasant. I guess he was the guy I gave my keys to. Service was speedy
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the review! We love hearing it! We strive to provide exceptional customer service, and we're glad that this was the case for you! Please let us know if there's anything else you need.
Pleasant employees and good service.
Pleasant employees and good service. Service employees are always very friendly. Waiting areas are clean
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the great review! We love hearing about your pleasant experiences with us! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else you need.
Perfect every time.
Perfect every time..price on other services are way over the top.which makes Mr go elsewhere for that particular service needed
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your review, Keith. We're very happy to hear that you had a good experience. We strive to provide excellent customer service, and we're glad that this was the case for you! We would love to hear more about the price concerns you have. Please call us directly. Thank you. Sincerely, The Aschenbach Ford Team
Shawn is always so pleasant and helpful.
Shawn is always so pleasant and helpful. All employees speak whe they come through the lobby.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your outstanding review! We're very happy to hear that Shawn was of such helpful and pleasant to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Aschenbach Ford Team