Coughlin Marysville Chrysler Jeep Dodge RAM

I recently leased my 4th Jeep from Coughlin Marysville, even that I live in Florida since summer 2017. Randy and his team worked hard to get me a satisfying... deal, and Glenn was very responsive to my many questions. For me the best Jepp dealer in the Columbus metro area

I recently purchased a 2019 Jeep Cherokee. My Overall experience was excellent. The Staff treated me like a human and not a transaction. The entire process... lasted less than two hours. They understood my needs and was able too offered a solution a lot less than my budget. I would highly recommend purchasing your next vehicle from the Coughlin automotive group.

I came in looking for a used 300 for my wife and possibly a new truck for myself. Shawn Wood was my salesman and showed us a 300 that my wife fell in love... with and we bought it. I was also thinking about a truck and Shawn gave us such a great deal on the 300 that we started talking about trucks. I left with a New Ram 1500 and a 300 and had one of the best experiences I have ever had at a dealership and I bought plenty of cars over the years. Thank you to Shawn Wood and Coughlin Chrysler Ram of Marysville.

Denny and Randy are excellent communicators and gave me a fair deal. This is the second vehicle I purchased from them in two years. I can highly recommend... this dealership.

Well I first tried responding to a email from the dealership to talk about my poor purchase experience. I even waited a week for a response. I know that... people get busy. Well it all started on a wensday I inquired about a vehicle and told them I couldn't make it in until Thursday or the weekend they said that's fine. I called the dealership up Thursday afternoon an asked if I could come check it out my original salesman was off and the salesman filling in said come on in we will get you taken care of. So I went in about a hr later. Talked to the salesman who was filling in he said that the car wasn't there. He said the advertisement person took it out. He attempted to contact him to bring it back no response. I tried haggling with him for the waste of time I endured. No price drops or accessories came out of that. I went to the bathroom it wasn't very clean. I asked about getting a drink they sent me to a soda machine in a what I'd hope to be a employee break room instead of a customer wait room. It was also pretty dirty. We filled out all the paperwork since I knew I'd have to come back the next day and wouldn't have much time. I noticed that they charged me for a temporary tag I asked them about doing a plate transfer instead. They said they no longer do those and that all the paperwork was already printed out and they couldn't take out the price of the temporary tag. Friday morning I kept waiting for a call saying that the car is ready to go. I finally got a call about 11:45 saying that it will be ready in a hr. I told them I couldn't get it Friday an that I'd get it Saturday morning. Saturday came around I made it to the dealership they showed me the car. Before I could even take it on a test drive they put the plates on it from my trade in. They didn't put a temporary tag on like I paid for. I was getting fed up with the dealership and just wanted to leave. I get about 5 miles away I looked at the dash it has a 1/4 of a tank of gas left. So my first stop from home from the dealership was to the gas station. The last few vehicles I've gotten from small town dealerships were better experiences than a state wide dealership. They've given me walkthroughs of the vehicles and of the dealerships. They also had some free food and drinks. They also given me dealer apparel and merchandise. They've treated me like a person joining their family and not just another commission. I gave this dealership a poor reveiw because my experience was very poor. I would not recommend this dealership or it's partner dealerships to anyone. I will probably never be back to the dealership unless it changes hands. I will actually go to one of it's competitors that are further away than this one before I go back to it.

I had a very pleasant interaction with Kendall from the time I stepped foot on the property. He was genuine and very honest in all conversations and went... out of his way to meet all the needs and requests that I had in finding the right vehicle. Thanks again!

I recently just purchased a used truck . I had a great experience with The sales staff . What a great job of answering all my questions and meeting... all the needs. They were not pushy but we're good about getting back to me and checking on how they could get the sale for me .

Both Denny and Randy were excellent communicators during the whole ordering/purchasing process. I would highly recommend this dealership.

The experience was very pleasant and professional. I dropped off my car to get an oil change and was nicely greeted at the service department. They were... very helpful when i arrived. The called me when my vehicle was done and only charge me for the work that was completed. It was actually less expensive than than what I had scheduled online. A nice surprise! I will definitely be going back for my next service.

What a great experience!!! The employees at the dealership gave me great service with no pressure and I was treated like I was family! RT and Jerry make... a great team and I felt like they would do anything for the customer! Jim Weber