Napleton's River Oaks Chrysler Jeep Dodge RAM

Came in for an oil change my time was limited Sam was able to get me in and out!!! Very knowledgeable and answered all my questions.

TY THOMPSON WORKED HIS MAGIC. He was professional the process wasn’t long and I’ll be back for sure. He did all he could to make sure I was able to drive off the lot today. I feel blessed that he was my salesman. I will definitely be sending people his way. Thank you so much I can’t describe how you have made my day. And I’ll be back to upgrade.

Great experience. I was helped by Tyren Thompson. He was straight forward, very efficient, and had me in and out in no time. So grateful.

Excellent service and good customer service. They have a courtsey shuttle that will transport you home within 10 miles while you wait for repairs.

They were excellent!! Quick and easy and very knowledgeable. Traveled two hours and it was worth the drive

I’ve been dealing with Ed Sanders from the dealership since 2014! I’ve recently purchased my 4th vehicle from him! He’s always taken care of me and the staff is nothing short of amazing! I recommend family and friends to this location all of that time!

Ed went above and beyond to find me a vehicle that met all my specific requirements." "He even went out his way to help me with my trade-in, which was a huge relief." "He was incredibly helpful in navigating the financing process, making it a smooth and stress-free experience."

I requested a cam shaft sensor. They kept my truck for over a month. When I returned from Florida. They couldn't find my truck or my keys. After that they suggested that I needed a motor, I agreed. They gave my a discount to compensate for the first mishap. My truck is not running properly so I had the car towed to them. At this time, I was told that I needed a new thermostat and a water pump. The service consultant advised me that he put in a new motor but with my old parts because of the discount. I had known I would've just paid full price. Now, it more than the original price. Customer service is a ZERO!

I had an excellent experience with the service department at Ed Napleton River Oaks Jeep site. From start to finish, the level of professionalism, care, courtesy, and communication was truly outstanding. I'd like to give a special shoutout to the four incredible team members: Taj, Sharelle, Leslie and Carlos. Each of them went above and beyond to ensure everything was handled smoothly and efficiently. Their attention to detail, clear updates throughout the process, and friendly attitudes made all the difference. It's rare to find such well-curated service experience these days, and I'm grateful for the support, rides and expertise they provided. Highly recommend this team for anyone looking for top-notch car service. All the best to you all, Saundra

Ed is the best he helped me with getting me a car and definitely did not let me leave without a car he was on top of his job and I definitely recommend for customers to go to him Ed would leave you with a great smile.