Shults Resale Center of Dunkirk

Steve was a very very friendly salesman. I went into Basil with my Fiance and we planned on buying a car because our Cobalt kept stalling and nobody could figure out what was wrong with it, so we checked the vehicles out at Basils and we found one but they wouldn't give us very much money for our trade and they kept screwing around and prolonging everything so we told them to give us a call when they figure something out and after they checked out our credit they then offered a little bit more but we weren't satisfied so we left and we were headed to Shults Resale to check out the cars and our car stalled so we finally got it started and drove into the parking lot and Steve was outside so he cameover to us and introduced himself and we told him Basils wouldn't give us what we wanted and they were prolonging everything and he said I promise I won't do that to you. We asked him if we could take the Cruze for a test drive and he said sure I'll let you test drive whatever you want. He said I'll switch the license plate 100 times if I have to. He made us laugh and made us feel at home and we didn't feel rushed or like we were being jerked around. We got to take the car home the same day and he had all the paper work done fast. I'll never buy another vehicle anywhere else but Shults Resale Center. The price was very reasonable and it was within our price range. We are very happy with the car Steve sold us and happy with everything.

he took his time and showed me many cars and explained different features with me, and when my mind was made up he didn't try to change my mind. he explained everything about the car and paper work so I could understand. and didn't mind my "stupid" questions the million I had. as this is only the second car I got threw a dealer and hardly know about cars. the first car I got I felt like was a total deer in head lights.Steve was very friendly to me, husband and kids, they even stayed well past closing time for me, about 3 hours past. other dealers around this area told me we closing soon so we cant help you come back another time, wow like really I was there to buy a car, but shults was very nice. every one I have met with there was very nice. I would recommend going there, and its also true when they say no fine print, I would recommend Steve Newark at shults to everyone!!!!!!

I went to Shults on wednesday looking for a new car and once again I had great service my wife and i decided which vehicle we wanted and 2 hours later we were driving our new vehicle home.Thanks again for the great service you have a customer for life.

Sales personnel was very helpful, and courteous. Vehicle on pickup was ready, and nicely detailed, and cleaned. Gas tank was full on pickup. Sales personnel took time to explain features on vehicle.

My wife & I have purchased 2 vehicles in the last year from Jesse Hugg. 1 was a Mustang GT & the other was a Dodge Avenger. Both have been trouble-free & the follow-up service is very good. I am very impressed with Jesse's sales professionalism. He follows Lee Iacocca's leadership philosophy. Always stay in contact with the customer after the sale. Even if it's just a quick call or a text. It makes the customer feel as though he is more than just a sale. It pays dividends in the future. Customer base is very important in today's economy. Overall, Shults Resale, is 1 of the best dealerships I have experienced over the years. From sales,to financing, to service, I appreciate all the employees involved. Thanks. Larry

I have bought 3 vehicles from Shults Resale over the years and could not be happier or more satisfied with the level of service and care provided by them. My salesman, James Gennock and the general manager, Mike Dougherty, are extremely competent, friendly and deliver what they promise. I have sent numerous friends and, more importantly, family members there because I trust the dealership to be fair and honest when dealing with any and all customers!

I have purchased several vehicles from Shults resale center, and every time i got the best deal in the area. All my deals have been through Steve who has gone above and beyond to help me get the best deal. Also when I wanted a particular vehicle, Steve has searched high and low to find what I was looking for. Even after the vehicle purchase, Steve calls me to make sure I am happy with my new vehicle. Steve has always treated me with respect, and given me the best trade-in value of any car dealer I have dealt with in the past. I highly recommend people to see Steve at Shults resale center.

I recently had a wonderful experience at Shults Auto. My salesman, Steven Newark treated me with overwhelming fairness and professionalism. He went above and beyond any other car salesman that I have worked with in the past. I would reccomend his services.

Sam was very friendly and accommodating to my needs. He did a great job and I would recommend him to any of my friends or family.

Jim is a great salesman, and I had a wonderful experience purchasing a new vehicle from him and the rest of the team over at shults resale