Reviews
They listened to my needs and responded with a good deal
They listened to my needs and responded with a good deal in short order. The entire process was smooth, quick, friendly and cooperative.
They listened to my needs and responded with a good deal
They listened to my needs and responded with a good deal in short order. The entire process was smooth, quick, friendly and cooperative.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the review! Thank you for using us for sales and we appreciate your business and value your feedback. It's always a pleasure to serve customers like you.
excellent service like usual.
excellent service like usual. lovely staff! thank youu for being the best dealer in st. louis!
excellent service like usual.
excellent service like usual. lovely staff! thank youu for being the best dealer in st. louis!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We appreciate any feedback you have for us. We strive to improve in service to give our customers the best experience. Thank you for choosing Autohaus BMW!
Great experience working with Autohaus BMW they are the
Great experience working with Autohaus BMW they are the best and make everything very easy.
Great experience working with Autohaus BMW they are the
Great experience working with Autohaus BMW they are the best and make everything very easy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the review! We pride ourselves to be as prompt and accommodating as possible in order to create a 5 - star experience with is. Out team is truly passionate for creating the best experience here at Autohaus. Thank you for choosing us!
Crack appeared in windshield while at the dealership .
Crack appeared in windshield while at the dealership . Agent claims it is pre existing. No ownership of the issue. Even if it was there ,I was not told about it even though car spent 4 days on site. Discovered as I was leaving No help to correct the issue. Offered appointment for windshield replacment 3 weeks later. Total fiasco
Crack appeared in windshield while at the dealership .
Crack appeared in windshield while at the dealership . Agent claims it is pre existing. No ownership of the issue. Even if it was there ,I was not told about it even though car spent 4 days on site. Discovered as I was leaving No help to correct the issue. Offered appointment for windshield replacment 3 weeks later. Total fiasco
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
My husband and I have both purchased vehicles here from
My husband and I have both purchased vehicles here from Nick. We live 6 hours away and will always come back to Autohaus BMW because of the great service we receive with their sales team. They listen to our goals for financing/monthly payment, and they work with us on remotely signing the deal. Very appreciative of their transparency and flexibility!
My husband and I have both purchased vehicles here from
My husband and I have both purchased vehicles here from Nick. We live 6 hours away and will always come back to Autohaus BMW because of the great service we receive with their sales team. They listen to our goals for financing/monthly payment, and they work with us on remotely signing the deal. Very appreciative of their transparency and flexibility!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the review! We couldn't be happier that Nick provided you with a great car buying experience once again. He's a real asset, and we couldn't be happier to have him on our team. We're thrilled to hear your feedback, thanks once again!
I waited for my car service.
I waited for my car service. Showroom was comfortable with WiFi and snacks which made working easy. Service was quick with good communication and easy payment at check out. Car was also washed and cleaned inside.
I waited for my car service.
I waited for my car service. Showroom was comfortable with WiFi and snacks which made working easy. Service was quick with good communication and easy payment at check out. Car was also washed and cleaned inside.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5 - star review! We are happy that you enjoyed your experience with us. We appreciate the great review and look forward to working with you again soon.
We were purchasing a vehicle from out of state.
We were purchasing a vehicle from out of state. Autohaus made the purchase so easy and everything went smoothly, great communication! Would definitely recommend.
We were purchasing a vehicle from out of state.
We were purchasing a vehicle from out of state. Autohaus made the purchase so easy and everything went smoothly, great communication! Would definitely recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the 5 - star review! We appreciate any feedback you have for us. We strive for creating the best for our customers and to have such a positive and prompt staff. Thank you for choosing Autohaus!
Autohaus is a top tier dealership, paying attention to
Autohaus is a top tier dealership, paying attention to detail and leveling up the luxury car experience. I am a first time BMW owner, with little knowledge of the product or services. After a terrible experience at Plaza BMW, I was hesitant to move forward with my purchase. However, I did purchase my BMW from out of state, I knew I would seek service elsewhere for my vehicle. Autohaus completely answered the bell and reassured me that purchasing a BMW is more then a car, but an experience. From customer service, problem solving, and over all luxury experience, I am reassured in BMW as an excellent vehicle. Thank you
Autohaus is a top tier dealership, paying attention to
Autohaus is a top tier dealership, paying attention to detail and leveling up the luxury car experience. I am a first time BMW owner, with little knowledge of the product or services. After a terrible experience at Plaza BMW, I was hesitant to move forward with my purchase. However, I did purchase my BMW from out of state, I knew I would seek service elsewhere for my vehicle. Autohaus completely answered the bell and reassured me that purchasing a BMW is more then a car, but an experience. From customer service, problem solving, and over all luxury experience, I am reassured in BMW as an excellent vehicle. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that had a great experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job. We hope to see you again in the future!
I have taken three different vehicle for service both
I have taken three different vehicle for service both routine and unscheduled and have had the best experience dealing with the service department.
I have taken three different vehicle for service both
I have taken three different vehicle for service both routine and unscheduled and have had the best experience dealing with the service department.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for you review! Your review means a lot to Autohaus. We always strive to give our best and we're delighted to hear you enjoyed our services. We look forward to serving you again in the future.
I recently brought my M4 in for an oil change and
I recently brought my M4 in for an oil change and inspection at Autohaus BMW of Maplewood, MO, and once again, the experience was outstanding. The team was professional, courteous, and extremely thorough. They were fair with the pricing and transparent throughout the process. One touch I really appreciated was the excellent video they sent me at the end of the visit, which summarized the work performed and included a clear visual inspection of the underbody of the car. It was informative, detailed, and reflected the care and pride they take in their work. Over the years, Autohaus has consistently demonstrated strong ethics in servicing our family’s two BMWs. Their honesty, attention to detail, and genuine care for their customers have earned our trust and loyalty. These are kind, generous people who operate with integrity — a rare and valued combination. We are grateful for their excellent service and will continue to support them wholeheartedly. Ali Mian, MD Chief, Pediatric Neuroradiology Associate Professor of Radiology Barnes-Jewish Hospital / Washington University School of Medicine
I recently brought my M4 in for an oil change and
I recently brought my M4 in for an oil change and inspection at Autohaus BMW of Maplewood, MO, and once again, the experience was outstanding. The team was professional, courteous, and extremely thorough. They were fair with the pricing and transparent throughout the process. One touch I really appreciated was the excellent video they sent me at the end of the visit, which summarized the work performed and included a clear visual inspection of the underbody of the car. It was informative, detailed, and reflected the care and pride they take in their work. Over the years, Autohaus has consistently demonstrated strong ethics in servicing our family’s two BMWs. Their honesty, attention to detail, and genuine care for their customers have earned our trust and loyalty. These are kind, generous people who operate with integrity — a rare and valued combination. We are grateful for their excellent service and will continue to support them wholeheartedly. Ali Mian, MD Chief, Pediatric Neuroradiology Associate Professor of Radiology Barnes-Jewish Hospital / Washington University School of Medicine
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
On behalf of Autohaus BMW, I would like to thank you for sharing this great review about us and the dealership! It is wonderful to hear that Autohaus were able to provide you with excellent experience and we strive to provide our customer with great service. We look forward to working with you in the future.