Autohaus BMW

4.9
(2,548 reviews)
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Sales hours:
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Service Sales
Monday 7:00am–6:00pm 9:00am–6:00pm
Tuesday 7:00am–6:00pm 9:00am–6:00pm
Wednesday 7:00am–6:00pm 9:00am–6:00pm
Thursday 7:00am–6:00pm 9:00am–6:00pm
Friday 7:00am–6:00pm 9:00am–6:00pm
Saturday Closed 9:00am–5:00pm
Sunday Closed Closed
New (314) 332-2785 (314) 332-2785
Used (314) 558-5819 (314) 558-5819
Service (314) 546-4989 (314) 546-4989

Reviews

4.9
(2,548 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Autohaus BMW from DealerRater.

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5.0

I feel very satisfied, the service and communication are...

I feel very satisfied, the service and communication are very good It’s a good choice to buy a car next time

5.0

As always the service we received from Chris Clem and...

As always the service we received from Chris Clem and AutoHaus was top notch. Highly recommend them. We wouldn’t trust anyone else to service our BMW.

Dealer response

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Chris is one of the best! Thank you for choosing Autohaus!

5.0

Took my car in for service today. My service contact is...

Took my car in for service today. My service contact is Linda Schaefer. She’s wonderful with customers.

Dealer response

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Linda is one of the best! Thank you for choosing Autohaus!

5.0

I took my car in for service. I love the video they...

I took my car in for service. I love the video they provide telling you what they are doing with your car. Patti is great in the service department, She is very friendly and had a loaner waiting for me when I arrived. Follow up was great as well. All in all it was a very pleasant experience. Steve Fahrig

Dealer response

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Patti is one of the best! Thank you for choosing Autohaus!

5.0

Had great service and also liked the way they explained...

Had great service and also liked the way they explained everything to me great experience!

Dealer response

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

5.0

Sales Bob Dedert and management Joe Emerson and Steve...

Sales Bob Dedert and management Joe Emerson and Steve Emerson were very helpful and professional.

Dealer response

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

5.0

Great people to work with! Vehicle purchase was easy,...

Great people to work with! Vehicle purchase was easy, never felt pressured. Was notified of a recall, which was easy to schedule and took about an hour. Was even sent a short video from the service tech going over some basic items including tire wear and brake pad wear. Would highly recommend this dealership over others in this area.

Dealer response

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

5.0

I was very pleased with the way I was treated, the...

I was very pleased with the way I was treated, the professionalism and the prompt service. They repaired my vehicle and returned it fast as possible they also gave me a loner car to drive.

Dealer response

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

5.0

Took my '07 328i in for a couple of major repairs and the...

Took my '07 328i in for a couple of major repairs and the service I received from Linda Schaefer was top notch. They were booked up for weeks, however, when I told her that my car was leaking gas, she gave my issue top priority and put me at the front of the line which reduced my wait to a couple of days (and, luckily, my off day). The dealership itself is MASSIVE, modern, extremely clean, and comfortable complete with a free snack station and free Starbucks coffee. But the bottom line is price and, for the repairs my car needed, their price was more affordable than I'd expected from a neighborhood mom and pop mechanic let alone a reputable luxury car dealership. Processing my vehicle took 10 to 15 minutes tops after which Linda put me in a super-clean 2022 X2 loaner to keep free of charge while they repaired my vehicle and they did so exactly as promised for the price promised. Like I said, great service from Linda and staff, all of whom made me feel like a valued customer. Would definitely do business with this dealer again.

Dealer response

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Linda is one of the best! Thank you for choosing Autohaus!

5.0

I am very satisfied with the service Yoyo provided to me....

I am very satisfied with the service Yoyo provided to me. If you are like me buying or leasing a BMW from Autohaus, she won't disappoint you. Kerry

Dealer response

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!