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Reviews

Average Ratings

4.9
1097 lifetime reviews. Includes reviews of Autohaus BMW from DealerRater.com
  • 2004 530

    Friendly - educated car people. They explain what is suggested to be done to your car & tell you the prices before they do the work. so there are ...


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    Friendly - educated car people. They explain what is suggested to be done to your car & tell you the prices before they do the work. so there are no surprises. They work with getting your car in for service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Impeccable customer service!
    May 23, 2017

    I had an appointment for service and again AUTOHAUS delivered with perfect service! When I arrived I was escorted to my service rep Ethan. He wa...


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    I had an appointment for service and again AUTOHAUS delivered with perfect service! When I arrived I was escorted to my service rep Ethan. He was professional, kind, respectful and very helpful. He assured me the issue I had would be resolved and he mentioned a computer update that the car needed he gave me a loaner. When my car was finished he called me promptly and gave me a detailed run down of the work done. I have never worked with Ethan before but he is definitely an asset to the company! I was in and out in no time! The one thing that stands out at BMW AUTOHAUS is the CONSISTENTLY GREAT CUSTOMER SERVICE. The manner in which customers are treated is unbelievable. The lounge area is awesome too if you decide to wait! Lots of great coffee options and healthy snacks. This is my first purchase at AUTOHAUS and it won't be my last! Thanks, AUTOHAUS!

    Does recommend this dealer
    Came in for service or repair

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  • Really happy with terrific treatment!
    May 17, 2017

    Met with Greg regarding service work on my X3. Very helpful in getting me in on short notice as I was only in town a couple of days. Really apprec...


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    Met with Greg regarding service work on my X3. Very helpful in getting me in on short notice as I was only in town a couple of days. Really appreciative of the kind attention and friendliness that Greg provides. Mike was great too! Thanks guys!

    Does recommend this dealer
    Came in for service or repair

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  • Satisfied Customer

    I recently purchased a car I leased for 4 years. My Client Advisor, Renard LaSane, is the best Advisor, (Salesman) I have encountered in 70 years....


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    I recently purchased a car I leased for 4 years. My Client Advisor, Renard LaSane, is the best Advisor, (Salesman) I have encountered in 70 years. My Service Advisor, Ethan Krysiak, is outstanding. Mr LaSane and Mr Krysiak are what one hopes to encounter at their auto dealership.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent Service
    May 11, 2017

    I always appreciate the excellent service provided by this dealership. Friendly, prompt, and supportive staff members. I will continue to utilize ...


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    I always appreciate the excellent service provided by this dealership. Friendly, prompt, and supportive staff members. I will continue to utilize this location for all future service and sales needs.

    Does recommend this dealer
    Came in for service or repair

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  • Maintenance on BMW
    May 11, 2017

    Chris was great to work with. I talked with him last week and he got me in ASAP and got me a loaner car. He was there on time and updated me as so...


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    Chris was great to work with. I talked with him last week and he got me in ASAP and got me a loaner car. He was there on time and updated me as soon as he hear what was going on. It was a pleasure to work with him. I will continue to do business with Autohaus BMW and in the next few years I plan on buying another BMW.

    Does recommend this dealer
    Came in for service or repair

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  • Saved my Patti Kupfer and Victor Richards
    May 9, 2017

    Patti and Victor were so amazing for my first experience with a BMW and Autohaus. I purchased a car out of state, a CPO 2013 with 19,000 miles. 4 ...


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    Patti and Victor were so amazing for my first experience with a BMW and Autohaus. I purchased a car out of state, a CPO 2013 with 19,000 miles. 4 weeks later the battery died, windshield leaked and caused a lot of damage. The dealership in Texas was no help at all. Patti and Victor worked with my husband and I trying to help us work with BMW of North America and the Texas dealership. It was a 3 1/2 week ordeal due to insurance, the other dealership and BMW of NA. About a $4500.00 Repair. BMW covered part, insurance covered part and the dealership in Texas covered nothing. I spoke with Patti every morning about how to proceed under the extraordinary circumstances. My car runs great again and I am back in love with my car thanks to their patience and understanding and advise on how to handle these repairs that the out of town dealer refused to address. Thank you to Patti and Victor and everyone else that helped get the car running again. Forever grateful.

    Does recommend this dealer
    Came in for service or repair

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  • Yearly maintenance May 1, 2017
    May 3, 2017

    My new service rep, Ethan, was great. He gave me an estimate and a car to use over night as the technitions had already left for the day. That c...


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    My new service rep, Ethan, was great. He gave me an estimate and a car to use over night as the technitions had already left for the day. That car was new, clean, and he explained how to work everything. By 10 the next morning my car was ready for pick, all clean too !!!! My car is 7 years old and I definitely would recommend Autohaus to everyone and I love my BMW. Katy Mullins

    Does recommend this dealer
    Came in for service or repair

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  • Great service again!
    May 3, 2017

    I just completed my third purchase from Autohaus BMW and, as usual, great service from start to finish. Brett, Rick and Alicia made it a smooth ...


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    I just completed my third purchase from Autohaus BMW and, as usual, great service from start to finish. Brett, Rick and Alicia made it a smooth process - truly the Autohaus experience!

    Does recommend this dealer

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  • Amazing again...
    April 30, 2017

    I really love the service and treatment provided by Brett, Eric, and team. This is my second vehicle from them and I travel 4 hours each way from...


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    I really love the service and treatment provided by Brett, Eric, and team. This is my second vehicle from them and I travel 4 hours each way from Kansas City to buy from them because they make things convenient, fast, easy, and straightforward-- and not to mention competitive. I have no qualms recommending them to family, friends, and coworkers and I really do thank them for making the process simple and enjoyable.

    Does recommend this dealer

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