Reviews
Is always the excellent service they provide that I keep
Is always the excellent service they provide that I keep coming back to this spotless place. This last time my car serviced on 05/25/2025 it was a special experience because of the professionalism & warm welcoming and super great service by adviser James McDonald. Special thanks for James McDonald for making me feel welcome and equally important as anybody's else ♥️
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Awesome, took a vehicle I was considering buying to Audi
Awesome, took a vehicle I was considering buying to Audi Fort Worth. It was worth the fee to not purchase that vehicle with all of the issues.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Paul, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Jose was very nice and knowledgeable.
Jose was very nice and knowledgeable. . Srviveservice did not take long. reasonable price with coupon. I would go back for other services. Thinking of getting my tires there.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!
Sold me an Audi RS7 with a blown differential.
Sold me an Audi RS7 with a blown differential. Mechanic lied what the issue was and let me drive me home. Ended up having to tow the car… overall just a bad experience from a main dealership. Had better service from 3rd party. Would not recommend and always get a pre purchase regardless if it’s coming from the main dealership
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
DO NOT deal with their pre owned department!
DO NOT deal with their pre owned department! They do not thoroughly check their cars. Even after inspection they knew my car needed a thermostat and purposely cleared the codes hoping I wouldn’t find out
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for reaching out regarding visit. Can you please contact me so I can learn more about your experience? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. Jay Odom General Manager jodom@Audifortworth.com
Amazing customer service per usual.
Amazing customer service per usual. Feels like family (at the Fort Worth location) Marc and his brother Mike are both always phenomenal. I was very relaxed and sat comfortably while I waited!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Alexandria, we're happy you found Marc and Mike to be so supportive during your experience here at Audi Fort Worth. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I've purchased 2 Audi convertibles now from Audi Fort
I've purchased 2 Audi convertibles now from Audi Fort Worth. My salesman Tony was the best, and Ethan is THE BEST service advisor I've ever worked with. I wouldn't ever buy a car or have it serviced anyplace else!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
This service department is off the charts AWESOME!
This service department is off the charts AWESOME!!!! Sherry was incredible throughout the entire experience! The service is so outstanding that when I buy another Audi it will be from here!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks for your praise and kind comments about Sherry. Please don't hesitate to reach out if there's anything additional we can do for you.
Sherry was fantastic from start to finish!
Sherry was fantastic from start to finish! She communicated everything throughout the process and went above and beyond to find the extended warranty (through another dealer) and get the repairs covered! I can?t be happier with this service department!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Wlliam, we're happy to hear you had such a positive experience with Sherry! Feel free to reach out to us if you need anything. Have a wonderful day.
Kirks is prompt, helpful and communicative.
Kirks is prompt, helpful and communicative. He is easy to work with and listens to what I need when I bring my car in for service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Nathan, thanks for your praise and kind comments about Kirks. Feel free to reach out to us if you need anything. Have a wonderful day.