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Western Avenue Nissan

(355 reviews)
Visit Western Avenue Nissan
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
New (877) 421-3865 (877) 421-3865
Used (866) 435-6403 (866) 435-6403
Service (888) 431-3295 (888) 431-3295

Inventory

See all 325 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since October 2009.
If you are looking for a dealership that offers fair and honest pricing then you will not find a better option than Western Ave Nissan. Purchasing a vehicle can be extremely difficult especially once you realize how many options you truly have. For this reason our dealership will do everything in our power to ensure your purchasing process is as simple as possible. Here at Western Ave Nissan we treat you like family so you are sure to find yourself right at home. We look forward to earning your business.

Service center

Phone number (888) 431-3295

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

(355 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Western Avenue Nissan from DealerRater.

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Poor,very poor experience.

Poor,very poor experience. Over the phone I was told to come in with 500 down and I can take the vehicle home.... when I get there I was the vehicle has a locked engine and is on a mechanic special. The I was turned away with no recognition to my inconvenience

Poor,very poor experience.

Poor,very poor experience. Over the phone I was told to come in with 500 down and I can take the vehicle home.... when I get there I was the vehicle has a locked engine and is on a mechanic special. The I was turned away with no recognition to my inconvenience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Rey, we strive for 100% satisfaction, and we regret to find out that this was not the case. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

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Desiree and Reggie was super helpful.

Desiree and Reggie was super helpful.. please ask for them they are awesome. They will get you right?!

Desiree and Reggie was super helpful.

Desiree and Reggie was super helpful.. please ask for them they are awesome. They will get you right?!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Anthony S., thank you for taking the time to leave a review for us at Western Avenue Nissan. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

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Desiree is awesome!

Desiree is awesome!!! Ask for her she is great!! She will help with all your needs and answer all your questions.

Desiree is awesome!

Desiree is awesome!!! Ask for her she is great!! She will help with all your needs and answer all your questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Kevin Kilroy, we're so glad that we were able to go above and beyond your expectations! Thanks again for the recommendation, and have an amazing day!

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Very poor customer service, called multiple times about

Very poor customer service, called multiple times about vehicles they told me were driveable, when I drive the two hours to the dealership and go to look at the vehicles I called about, they stated the cars were locked and they don't have the keys to the car. so we go to look at the other car I wanted to see and its totally and truly totalled, which they did not inform me on the phone I asked multiple times on the condition of each car and was told that they were good to be driven off the lot today! none of these cars here are reliable cars here in the slightest, I wasted a whole day going down to see those cars they promised were in top enough shape. DO NOT RECOMMEND at all.

Very poor customer service, called multiple times about

Very poor customer service, called multiple times about vehicles they told me were driveable, when I drive the two hours to the dealership and go to look at the vehicles I called about, they stated the cars were locked and they don't have the keys to the car. so we go to look at the other car I wanted to see and its totally and truly totalled, which they did not inform me on the phone I asked multiple times on the condition of each car and was told that they were good to be driven off the lot today! none of these cars here are reliable cars here in the slightest, I wasted a whole day going down to see those cars they promised were in top enough shape. DO NOT RECOMMEND at all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We are disappointed to hear that you did not have a more positive experience with us at Western Avenue Nissan. When you have an opportunity, please reach out to us at (773) 776-8200 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

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Darius got me a real good deal today on a vehicle great

Darius got me a real good deal today on a vehicle great sales agent. I highly recommend him if you’re looking for a good deal without the lies and games. Thank you Darius!

Darius got me a real good deal today on a vehicle great

Darius got me a real good deal today on a vehicle great sales agent. I highly recommend him if you’re looking for a good deal without the lies and games. Thank you Darius!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Sedingburg, we're so glad that we were able to go above and beyond your expectations! Thanks again for the recommendation, and have an amazing day!

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Darius Lewis surely saved my day.

Darius Lewis surely saved my day. I had problems at other dealerships, but when I came here, My. Darius help me thru the process, carefully explained everything, and made sure I walked out here with a new car. He’s awesome.

Darius Lewis surely saved my day.

Darius Lewis surely saved my day. I had problems at other dealerships, but when I came here, My. Darius help me thru the process, carefully explained everything, and made sure I walked out here with a new car. He’s awesome.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Venicea_warren, thank you for taking the time to leave a review for us at Western Avenue Nissan. We're happy we could meet your expectations! Thank you again for leaving us this response!

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Never heard from them.

Never heard from them.... therefore unable to review dealership properly... maybe they will respond later on.

Never heard from them.

Never heard from them.... therefore unable to review dealership properly... maybe they will respond later on.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We are disappointed to hear that you did not have a more positive experience with us at Western Avenue Nissan. Here at Western Avenue Nissan, we strive for excellence, and are disappointed to hear that you received anything less. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Western Avenue Nissan (773) 776-8200

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Darius Lewis is amazing salesman!

Darius Lewis is amazing salesman!!! Wasn’t expecting to walked out with new 2024! He made it happen today…I’m very excited! Outstanding service! Thanks Darius!

Darius Lewis is amazing salesman!

Darius Lewis is amazing salesman!!! Wasn’t expecting to walked out with new 2024! He made it happen today…I’m very excited! Outstanding service! Thanks Darius!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Charmainemiller39, we're so glad that we were able to go above and beyond your expectations! We appreciate your positive review about your recent experience with us! Thank you again for the great review!

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Thank you to Darius Lewis for helping my son get a car

Thank you to Darius Lewis for helping my son get a car he was very nice and cool if u need a car go to Nissan on western and ask for DARIUS 😀😀😀 He’s handsome guy

Thank you to Darius Lewis for helping my son get a car

Thank you to Darius Lewis for helping my son get a car he was very nice and cool if u need a car go to Nissan on western and ask for DARIUS 😀😀😀 He’s handsome guy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Yoyo, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you again for the great review!

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Nissan has been very helpful and patient with me.

Nissan has been very helpful and patient with me. Darius Lewis the certified sales consultant was very helpful and very handsome as well. Thank you for everything 🙏

Nissan has been very helpful and patient with me.

Nissan has been very helpful and patient with me. Darius Lewis the certified sales consultant was very helpful and very handsome as well. Thank you for everything 🙏

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Keeshawilmore44, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Western Avenue Nissan. Thanks again for the recommendation, and have an amazing day!

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