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Western Avenue Nissan

2.9
(338 reviews)
Visit Western Avenue Nissan
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
New (877) 421-3865 (877) 421-3865
Used (866) 435-6403 (866) 435-6403
Service (888) 431-3295 (888) 431-3295

Inventory

See all 350 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since October 2009.
If you are looking for a dealership that offers fair and honest pricing then you will not find a better option than Western Ave Nissan. Purchasing a vehicle can be extremely difficult especially once you realize how many options you truly have. For this reason our dealership will do everything in our power to ensure your purchasing process is as simple as possible. Here at Western Ave Nissan we treat you like family so you are sure to find yourself right at home. We look forward to earning your business.

Service center

Phone number (888) 431-3295

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

2.9
(338 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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1.0

July 2, 2024 BEWARE OF HIDDEN COSTS!

July 2, 2024 BEWARE OF HIDDEN COSTS!!! We were interested in a car priced $5395 online for our son. We called multiple times to verify the price, check on the condition, schedule an appointment and make sure there wasn’t anything we should know about the car before we made the drive. We drove 3.5 hours the next day to see the car. When we arrived we were told the actual price was over $8000 because a clear exterior paint was applied/required as well as an interior treatment. We were told that these items were required/already applied and couldn’t be declined or removed from the actual purchase price. We unfortunately left without even seeing the car because of this non-negotiable, undisclosed difference in the price. VERY MISLEADING AND DISAPPOINTING DEALER.

1.0

July 2, 2024 BEWARE OF HIDDEN COSTS!

July 2, 2024 BEWARE OF HIDDEN COSTS!!! We were interested in a car priced $5395 online for our son. We called multiple times to verify the price, check on the condition, schedule an appointment and make sure there wasn’t anything we should know about the car before we made the drive. We drove 3.5 hours the next day to see the car. When we arrived we were told the actual price was over $8000 because a clear exterior paint was applied/required as well as an interior treatment. We were told that these items were required/already applied and couldn’t be declined or removed from the actual purchase price. We unfortunately left without even seeing the car because of this non-negotiable, undisclosed difference in the price. VERY MISLEADING AND DISAPPOINTING DEALER.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Trma, it is disappointing for us to hear that your experience was anything less than great. Please reach out to us at (773) 776-8200 when you can so we can address this situation directly. Thank you and have a great day.

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1.0

Didn't hear back from them about the SUV So I don't know

Didn't hear back from them about the SUV So I don't know anything

1.0

Didn't hear back from them about the SUV So I don't know

Didn't hear back from them about the SUV So I don't know anything

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello Delois , Please reach out to us at (773) 569-9203 Laura Connell Customer Service Manager Western Avenue Nissan so we may assist you in moving forward. As you may have seen on the News 15,000 Dealerships are affected with automobile leads which are not getting to the Dealerships. We are very sorry for not responding back to you on the SUV you are interested in. Please call Laura and we can for sure move forward. Thank you for understanding. Have a good Day!

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4.0

Decent deal for the money and great salesman help

Decent deal for the money and great salesman help punctual and a great variety of cars an trucks

4.0

Decent deal for the money and great salesman help

Decent deal for the money and great salesman help punctual and a great variety of cars an trucks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Steve Turner, thank you for taking the time to leave a review for us at Western Avenue Nissan. We're happy we could meet your expectations! Thank you, and have a fantastic day!

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1.0

I never received a call, email, or any notifications from

I never received a call, email, or any notifications from western auto Nissan and this is the second time it's happened!!!

1.0

I never received a call, email, or any notifications from

I never received a call, email, or any notifications from western auto Nissan and this is the second time it's happened!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Cars, we strive for 100% satisfaction, and we regret to find out that this was not the case. We would like to have a better understanding about your experience. Please reach out to us at (773) 776-8200 at your earliest convenience and we will do our best to resolve this with you.

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5.0

Came in Nissan just to test drive a car and Darius & Jose

Came in Nissan just to test drive a car and Darius & Jose got me in a New 23’ Rogue SV. They are soo Nice and Darius was funny and made my car buying experience Much Better! I was only in here for a few hours and got lunch out the deal!!!🎉🎉

5.0

Came in Nissan just to test drive a car and Darius & Jose

Came in Nissan just to test drive a car and Darius & Jose got me in a New 23’ Rogue SV. They are soo Nice and Darius was funny and made my car buying experience Much Better! I was only in here for a few hours and got lunch out the deal!!!🎉🎉

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Chequita78, we're so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day!

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5.0

Darius was so helpful!

Darius was so helpful! Helped us find a car that meets our needs and made the process go so smoothly! Definately recommend going to him!

5.0

Darius was so helpful!

Darius was so helpful! Helped us find a car that meets our needs and made the process go so smoothly! Definately recommend going to him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

America.ortiz41299, it's experiences like yours that really keep us motivated! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

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1.0

I wanted a car from them that said they had oh my god

I wanted a car from them that said they had oh my god they are horrible I wanted that specific car and they kept trying to get me to get a new car they are full of crap I yelled because they are too pushy like I already said no I want the car you guys said you had in the lot but of course nobody listened I just walked out I never ever been more fed up with a dealership in my life.

1.0

I wanted a car from them that said they had oh my god

I wanted a car from them that said they had oh my god they are horrible I wanted that specific car and they kept trying to get me to get a new car they are full of crap I yelled because they are too pushy like I already said no I want the car you guys said you had in the lot but of course nobody listened I just walked out I never ever been more fed up with a dealership in my life.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Cikia, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. Western Avenue Nissan

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1.0

They were terrible.

They were terrible. The car I wanted to see wasn't there after being told that they still have the car. When I asked if they had any other cars worth seeing, I was told no by the salesman. I'll never go there again!

1.0

They were terrible.

They were terrible. The car I wanted to see wasn't there after being told that they still have the car. When I asked if they had any other cars worth seeing, I was told no by the salesman. I'll never go there again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Jerome, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. Western Avenue Nissan

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5.0

I'm Brenda Chapman Darius and Melvin was the best sales

I'm Brenda Chapman Darius and Melvin was the best sales representative I could have met to service mean buying a car explaining everything thing to me step by step and understanding my concern

5.0

I'm Brenda Chapman Darius and Melvin was the best sales

I'm Brenda Chapman Darius and Melvin was the best sales representative I could have met to service mean buying a car explaining everything thing to me step by step and understanding my concern

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Chapmanbrenda975, we're happy you found our staff to be so supportive during your experience here at Western Avenue Nissan. Thank you, and have a fantastic day!

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5.0

"I had a fantastic experience at Western Avenue Nissan.

"I had a fantastic experience at Western Avenue Nissan. Darius Lewis and Melvin were extremely helpful in assisting me in getting the car I wanted. Their expertise and dedication made the process smooth and efficient. I highly recommend Western Avenue Nissan for their excellent service and knowledgeable staff."

5.0

"I had a fantastic experience at Western Avenue Nissan.

"I had a fantastic experience at Western Avenue Nissan. Darius Lewis and Melvin were extremely helpful in assisting me in getting the car I wanted. Their expertise and dedication made the process smooth and efficient. I highly recommend Western Avenue Nissan for their excellent service and knowledgeable staff."

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Williamsshatiya, we're happy you found our staff to be so supper Thanks again for taking the time to leave us this information about your recent visit. Take care! tive during your experience here at Western Avenue Nissan.

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