Reviews
Poor,very poor experience.
Poor,very poor experience. Over the phone I was told to come in with 500 down and I can take the vehicle home.... when I get there I was the vehicle has a locked engine and is on a mechanic special. The I was turned away with no recognition to my inconvenience
Poor,very poor experience.
Poor,very poor experience. Over the phone I was told to come in with 500 down and I can take the vehicle home.... when I get there I was the vehicle has a locked engine and is on a mechanic special. The I was turned away with no recognition to my inconvenience
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Rey, we strive for 100% satisfaction, and we regret to find out that this was not the case. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
Desiree and Reggie was super helpful.
Desiree and Reggie was super helpful.. please ask for them they are awesome. They will get you right?!
Desiree and Reggie was super helpful.
Desiree and Reggie was super helpful.. please ask for them they are awesome. They will get you right?!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Anthony S., thank you for taking the time to leave a review for us at Western Avenue Nissan. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!
Desiree is awesome!
Desiree is awesome!!! Ask for her she is great!! She will help with all your needs and answer all your questions.
Desiree is awesome!
Desiree is awesome!!! Ask for her she is great!! She will help with all your needs and answer all your questions.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kevin Kilroy, we're so glad that we were able to go above and beyond your expectations! Thanks again for the recommendation, and have an amazing day!
Very poor customer service, called multiple times about
Very poor customer service, called multiple times about vehicles they told me were driveable, when I drive the two hours to the dealership and go to look at the vehicles I called about, they stated the cars were locked and they don't have the keys to the car. so we go to look at the other car I wanted to see and its totally and truly totalled, which they did not inform me on the phone I asked multiple times on the condition of each car and was told that they were good to be driven off the lot today! none of these cars here are reliable cars here in the slightest, I wasted a whole day going down to see those cars they promised were in top enough shape. DO NOT RECOMMEND at all.
Very poor customer service, called multiple times about
Very poor customer service, called multiple times about vehicles they told me were driveable, when I drive the two hours to the dealership and go to look at the vehicles I called about, they stated the cars were locked and they don't have the keys to the car. so we go to look at the other car I wanted to see and its totally and truly totalled, which they did not inform me on the phone I asked multiple times on the condition of each car and was told that they were good to be driven off the lot today! none of these cars here are reliable cars here in the slightest, I wasted a whole day going down to see those cars they promised were in top enough shape. DO NOT RECOMMEND at all.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We are disappointed to hear that you did not have a more positive experience with us at Western Avenue Nissan. When you have an opportunity, please reach out to us at (773) 776-8200 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.
Darius got me a real good deal today on a vehicle great
Darius got me a real good deal today on a vehicle great sales agent. I highly recommend him if you’re looking for a good deal without the lies and games. Thank you Darius!
Darius got me a real good deal today on a vehicle great
Darius got me a real good deal today on a vehicle great sales agent. I highly recommend him if you’re looking for a good deal without the lies and games. Thank you Darius!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sedingburg, we're so glad that we were able to go above and beyond your expectations! Thanks again for the recommendation, and have an amazing day!
Darius Lewis surely saved my day.
Darius Lewis surely saved my day. I had problems at other dealerships, but when I came here, My. Darius help me thru the process, carefully explained everything, and made sure I walked out here with a new car. He’s awesome.
Darius Lewis surely saved my day.
Darius Lewis surely saved my day. I had problems at other dealerships, but when I came here, My. Darius help me thru the process, carefully explained everything, and made sure I walked out here with a new car. He’s awesome.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Venicea_warren, thank you for taking the time to leave a review for us at Western Avenue Nissan. We're happy we could meet your expectations! Thank you again for leaving us this response!
Never heard from them.
Never heard from them.... therefore unable to review dealership properly... maybe they will respond later on.
Never heard from them.
Never heard from them.... therefore unable to review dealership properly... maybe they will respond later on.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We are disappointed to hear that you did not have a more positive experience with us at Western Avenue Nissan. Here at Western Avenue Nissan, we strive for excellence, and are disappointed to hear that you received anything less. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Western Avenue Nissan (773) 776-8200
Darius Lewis is amazing salesman!
Darius Lewis is amazing salesman!!! Wasn’t expecting to walked out with new 2024! He made it happen today…I’m very excited! Outstanding service! Thanks Darius!
Darius Lewis is amazing salesman!
Darius Lewis is amazing salesman!!! Wasn’t expecting to walked out with new 2024! He made it happen today…I’m very excited! Outstanding service! Thanks Darius!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Charmainemiller39, we're so glad that we were able to go above and beyond your expectations! We appreciate your positive review about your recent experience with us! Thank you again for the great review!
Thank you to Darius Lewis for helping my son get a car
Thank you to Darius Lewis for helping my son get a car he was very nice and cool if u need a car go to Nissan on western and ask for DARIUS 😀😀😀 He’s handsome guy
Thank you to Darius Lewis for helping my son get a car
Thank you to Darius Lewis for helping my son get a car he was very nice and cool if u need a car go to Nissan on western and ask for DARIUS 😀😀😀 He’s handsome guy
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Yoyo, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you again for the great review!
Nissan has been very helpful and patient with me.
Nissan has been very helpful and patient with me. Darius Lewis the certified sales consultant was very helpful and very handsome as well. Thank you for everything 🙏
Nissan has been very helpful and patient with me.
Nissan has been very helpful and patient with me. Darius Lewis the certified sales consultant was very helpful and very handsome as well. Thank you for everything 🙏
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Keeshawilmore44, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Western Avenue Nissan. Thanks again for the recommendation, and have an amazing day!