Western Avenue Nissan

He had great customer service! Made me feel comfortable, answered all of my questions with no problem! Definitely want to do service with Deante again!

I would never go back to this dealer. deceptive in practice. Less than honest and forthright. Tell you anything before the purchase . I would never go... back .

Wow!!! Maria T.!!! Thanks you soooo much for the awesome deal you gave me! I answered a few questions and I was able to get amazing discounts on top of... the amazing deal! Call Maria for deal of a lifetime!!

Went with intentions of buying an advertised vehicle that had a great price. Requested an out the door price so that I could go get money from bank and... return. They provided a break down that had a Vin Etching fee of $900. I asked for them to remove that fee as I was not interested in such a service. The sales person did everything he could to convince me that I needed this Vin Etching and even took me outside to show me what he thought was Vin Etching. He obviously had no clue what he was talking about. He mistook inventory stickers for etching, I was floored but played along with him. He said he was new in the car sales business, so I just asked to go back to our negotiation and the process of getting an out the door price. Again I asked to remove the fee before we proceed, he swore that he was only looking out for my best interest and only wanted to protect me... really... but didn't offer to fix the breaks which were much more detrimental to my immediate health than Vin Etching was . Once again I asked him to remove the fee as I was not interested in Paying $900 for a $20 item I could buy on amazon. He then went to the "Tower" aka the Manager's desk, stood there for a few minutes, then came back with a final offer of removing the fee only if I purchased the vehicle on the spot with their financing. I refused and decided to not continue the purchase, shook his hand and departed. I guess getting an additional $900 in profit was more important than gaining a new customer. This is the information age, there's a wealth of information on the internet. Plus I have friends who worked at dealerships. The short of it is that they are sales people, they did their best to maximize their profit, if not from me, then from the next person... Too bad

Waist of my time going to this dealer. Called ahead of time to see if they have a car available still. They told me yes so I go to only find out they don't... have it. Never going here again. Don't like LIERS!

I previously wrote a review about how well the buying process of my car went. The customer service since then has not been very helpful. Before I went... on a test drive, one of the tires had low pressure. They assured me that they would take a look at the tire after we got back to see if there was anything wrong with it. After I purchased the car, they filled it up and sent me on my way thinking the tire was fine. Since the 2 weeks that I bought my car, I’ve had to fill it up with air 3 times. I have called them multiple times, I left 2 messages, and even emailed them using their website contact info. I haven’t heard anything back from anyone, which is extremely frustrating.

I came in to purchase my first car and I ended up leaving with the car I wanted. Joshua and Andre were extremely helpful and understanding throughout the... whole process!

I just bought a car there. After leaving the dealership at closing - the salesman and I neglected to notice the gash on the passenger side under door.... I spoke with the manager John the minute I saw it. He said to bring the car in to discuss. In the meantime, paperwork showed they didn't put the down payment on the financing. After a full day of work I went to speak with John, he was the rudest man I ever dealt with in my life! He compared this dealership with CarMax - no price negation take car or leave it. He also went as far as bringing out a piece of paper to show they only made a hundred dollars on this sale and he loudly said he also had to pay the salesman 200 for selling the car (unprofessional and tacky). This was very loud verbal abuse in the center of the showroom which was filled with people. In the meantime, the finance manger came out of his office with two pieces of paper and a pen to sign the new contract with my down payment and trade in on it. I guess I was supposed to sign this on top of a show room car. John said he would not even give a bolt to hold the trim on. I also left this dealership with an empty gas tank and foul flood odor in the car which was supposed to be "detailed".This place is void of integrity, no class and should not work with the public. My referral is go to a Real CarMax and AVOID THIS PLACE LIKE THE PLAGUE!!!

I agreed to buy truck at their advertised price of $24,800. When preparing for the bank cashiers check to bring, they told me total "out the door price"... was $27,939.80! Buried in that $3140 difference is over $1500 in junk fees! Needless to say, I did not buy vehicle. Don't be fooled by their deception!

I would urge all my internet friends to stay away from this dealership if you value your own time. Story time : Monday, I saw their listing here mentioned... for certain sticker price. Wednesday, On reaching out through email they confirmed the sticker doc fee, excluding the taxes that I would have paid in my state. I wanted to make sure I had the out the door price. This was negotiated on email and text and I booked an appointment for Saturday morning. Thursday, I called them multiple times through the day to confirm of my visit and offered my credit card to reserve the car since I was traveling 350 miles to purchase the car. Saturday : I arrive at the scheduled time, I see the sales agent I had been talking to for the last week is not available - strike one. The pull up the car and its really dirty, mud all over the car. Interiors are dirty too. They didn't even bother to clean the car for potential sale. Strike two I ask them to clean the car while we get the paperwork done. They show me the sticker price from before and add 1500 dollars on the top as miscellaneous charges. They didn't even tell me about these when I enquired initially. So I was looking at these phantom charges that I was not told in any of the previous conversations. On complaining, they say it was not supposed to be listed for that price, so they are offering me the best price right now. Strike three. Really unprofessional, they should me the door when I said they should have been transparent with the bill of sale. TLDR : They put up dubious and incorrect posts/listings to make buyers visit their showroom. Beware of surprise charges and dirty cars. Really disappointed that a service industry behaves like this when people are paying for it. Please stay away.