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Phil Smith Kia

(1,864 reviews)
Visit Phil Smith Kia
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 11:00am–6:00pm Closed
2022 consumer dealer award
View 4 awards
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award
New (888) 590-9655 (888) 590-9655
Used (877) 628-7524 (877) 628-7524
Service (877) 692-1239 (877) 692-1239

Reviews

(1,864 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Phil Smith Kia from DealerRater.

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Stephen devin amd the kia crew wirk things out and got me...

Stephen devin amd the kia crew wirk things out and got me my new telluride in less than 2 hrs. Event hought my credit wasnt that good i was able to take this beautiful suv home. Thanks so much. John vergel

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review, joveror! Awesome to hear that Stephen, Devin and the team were able to help make your car buying experience such a positive one. Thank you for choosing Phil Smith Kia!

Consumer response

Anytime. You guys were excellent and the dealer service is AAA. THANKS AGAIN.

The service was convenient and fast, the staff very...

The service was convenient and fast, the staff very friendly and the price is reasonable, I found nothing to complain about, I will greatly recommend others

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Hi, isayala7077! Thank you for your review and recommendation. We are thrilled that you were so satisfied with your experience. Thank you for choosing Phil Smith Kia!

Édson was great! He helped us a lot to find the perfect...

Édson was great! He helped us a lot to find the perfect car for me and my wife! I do recommend him to anyone who wants to buy a new or used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Phil Smith Kia, Marcos and Ellen! We are thrilled to hear that Edson helped make your car buying experience such an exceptional one. We look forward to being of service to you again in the future!

Bill is an amazing salesman. His knowledgeable, no...

Bill is an amazing salesman. His knowledgeable, no pressure sales style coupled with his understanding and customer focused attitude made the car buying experience painless and enjoyable. Lauren also makes a really great first impression for the dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Fgaray! Thank you for taking the time to let us know about your experience. Your feedback is important to us and Bill and Lauren will be thrilled to hear this as well. Thank you for choosing Phil Smith Kia!

Diego was very knowledgeable about the Kia Sorento that...

Diego was very knowledgeable about the Kia Sorento that we purchased. All questions were answered promptly when asked. I would refer Diego to anyone. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, ckf0403! Thank you for your review. We are thrilled to hear that Diego helped make your car buying experience such a positive one! We will be sure to let him know. Thank you for choosing Phil Smith Kia!

Very helpful, they are outstanding when it comes to buy...

Very helpful, they are outstanding when it comes to buy or lease a vehicle. Mr Lugo was wonderful, and knowledgeable about the features on the vehicle and the process!!! He went above and beyond to help, without gimmicks very transparent transaction!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, Gomezyuri7! Thank you for taking the time to let us know about your experience with Mr. Lugo. We appreciate the feedback and so will Mr. Lugo. Thank you for choosing Phil Smith Kia and we look forward to seeing you again!

The team is always knowledgeable courteous and...

The team is always knowledgeable courteous and considerate. As soon as you pull up to the service department there is someone there ready to greet you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Pawnee1128! We appreciate you sharing your experience. Our team will be excited to hear that their excellent customer service skills are being noticed and commended. Thank you for your business!

I rate this dealer high because of Bjion Campbell who's...

I rate this dealer high because of Bjion Campbell who's been my service rep for several years. I bought my car from this dealer and Bjion has always provided first class care when I bring it in for servicing!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, James! Thank you for taking the time to let us know about your experience with Bijion. We appreciate the feedback and so will Bijion. Thank you for choosing Phil Smith Ki and we look forward to seeing you again!

This place is very professional and friendly.They have...

This place is very professional and friendly.They have great costumer service,they are very quick to help you!It is great to have a business with you!Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Snjezanapajic! We appreciate your business! Thank you for taking the time to let us know about your experience. We look forward to seeing you again!

Charlie was my sales man for 2 kia's in a short amount of...

Charlie was my sales man for 2 kia's in a short amount of time due to accidents. I call him for any problems I am having and he is friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Harrisja2750, we are so glad to hear that Charlie was so helpful during those tough times. We will be sure to let him know. Thank you for always choosing Phil Kia. We appreciate your business!